Xerox 3117 manual Software User Guide. Try printing a

Page 55

Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver may

Reinstall the printer driver; see

does not print.

be incorrectly

Software User Guide. Try printing a

(continued)

installed.

demo page.

 

 

 

 

The printer is

Check the LEDs on the control panel to

 

malfunctioning.

determine if the printer is indicating a

 

 

system error.

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much

Remove excess paper from the tray.

 

 

paper in the tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely

complex.

adjusting the print quality settings.

slow.

 

The maximum print speed of the printer

 

 

 

 

is 16(A4) or 17(Letter) pages per minute.

 

 

 

 

If using Windows 98/

From the Start menu, choose Settings

 

Me, the Spooling

and Printers. Right-click the your

 

Setting may be set

printer icon, choose Properties, click

 

incorrectly.

the Details tab, and then choose the

 

 

Spool Settings button. Select the

 

 

desired spool setting.

 

 

 

Half the page

The page layout is too

Simplify the page layout and remove any

is blank.

complex.

unnecessary graphics from the document.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be

application.

 

incorrect.

 

 

 

 

 

The paper size and

Ensure that the paper size in the print

 

the paper size settings

settings matches the paper in the tray.

 

do not match.

 

 

 

 

The paper

There is too much

Remove excess paper from the tray.

keeps

paper in the paper

If printing on special materials, use the

jamming.

tray.

manual feed mode.

 

 

 

 

An incorrect type of

Use only paper that meets the

 

paper is being used.

specifications required by the printer.

 

 

 

 

There may be debris

Open the front cover and remove the

 

inside the machine.

debris.

 

 

 

5.4 SOLVING PROBLEMS

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Contents Page About the User Guide Contents Common Linux Problems Cleaning the Outside Cleaning the InsideRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print in Windows 98/Me/2000/XP Feature Printer Driver FeaturesFront View Printer ComponentsRear View Understanding the Control Panel On Line/Error and Toner Save LEDsDescription Function Description Cancel ButtonSetting Up Your Printer Components may differ from one country to another UnpackingCarefully remove all of packing tape from the printer Selecting a LocationClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo System Requirements Installing Printer SoftwareVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Plain paper Type and CapacitiesGuidelines for Paper and Special Materials Paper Type CapacityaOnly use labels recommended for laser printers Through your software. Inserting paper long-edge first may Verifying the Output Location Using the TrayUsing Manual Feed Mode Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the button on the control panel Button To stop a print job from the Printers folderMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModePress Cleaning the Outside Cleaning the PrinterCleaning the Inside Maintaining Your Printer Maintaining Your Printer Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer RollerSolving Problems Check Solution Troubleshooting ChecklistProblem Possible Cause Solution Solving General Printing ProblemsSoftware User Guide. Try printing a Garbled, or Text is wrongBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Around the Toner Cartridge Paper Feed AreaSolving Problems Print Quality Checklist Solving Print Quality ProblemsTips for Avoiding Paper Jams Print Solving Print Quality ProblemsProblem Solution Light or fadedChange to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representativeSkew ScatterMisformed CharactersBlack pages Wrinkles orCurl You pressed Button while the printer is receiving Data Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Cartridge and install a new one. See Installing the TonerAppears during Common Windows ProblemsProblem Possible Cause and Solution File in Use messageEtc/printcap file Common Linux ProblemsRotated and cropped Length of the option string that can be passed toMemory usage Am trying to print aPrinting Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issueSolving Problems Printer Specifications Paper Specifications SpecificationsSpecifications and Description Printer SpecificationsRandom Access Memory MB non expandable Xerox warranty or service agreements Paper SpecificationsOverview Supported Sizes of Paper Size mm/in. a Weight Capacity b16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperOutput Tray Capacity Paper SpecificationsCategory Specifications Paper Output CapacityPrinter and Paper Storage Environment Index Page Basic Printing Creating a New Page Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Host Computer Setting Up a Client ComputerInstalling Printer Software in Windows Reinstalling Printer SoftwareRemoving Printer Software Basic Printing Printing a DocumentLayout Options Printer SettingsLayout Tab OrientationScaling Paper TabCopies SizeGraphics Tab Toner Save ModeAbout Tab Other Features TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersCreating a Watermark Using WatermarksUsing an Existing Watermark Fitting Your Document to a Selected Paper SizeDeleting a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysCreating a New Page Overlay Deleting a Page Overlay Using a Page OverlaySetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Recommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolChanging Llpr Properties Windows 6 paper type, set
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