Xerox 3117 manual Wrinkles or, Black pages

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Problem	Solution

Wrinkles or	• Ensure that the paper is loaded properly.
creases	• Check the paper type and quality. See “Paper
	Specifications” on page 6.3.

• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the feeder.

Back of printouts				• The transfer roller may be dirty. See “Cleaning the Inside”
are dirty				on page 4.6.
				• Check for leaking toner. Clean the inside of the printer.

Black pages			• The toner cartridge may not be installed properly. Remove
			the cartridge and reinsert.
			• The toner cartridge may be defective and need replacing.
			Install a new toner cartridge.
			• The printer may require repair. Contact a service
			representative.

Loose toner		• Clean the inside of the printer.
		• Check the paper type and quality. See “Paper
		• Check the paper type and quality. See “Paper
		Specifications” on page 6.3.
		• Install a new toner cartridge.
		• If the problem persists, the printer may require repair.
		Contact a service representative.

5

SOLVING PROBLEMS 5.15

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Contents Page About the User Guide Contents Cleaning the Outside Cleaning the Inside Common Linux ProblemsRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features Up to 16 ppm in A4 17 ppm in LetterYou can print in Windows 98/Me/2000/XP Printer Driver Features FeaturePrinter Components Front ViewRear View On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Cancel Button Function DescriptionSetting Up Your Printer Unpacking Components may differ from one country to anotherSelecting a Location Carefully remove all of packing tape from the printerClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Installing Printer Software System RequirementsVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Paper Type Capacitya Type and CapacitiesGuidelines for Paper and Special Materials Plain paperOnly use labels recommended for laser printers Through your software. Inserting paper long-edge first may Using the Tray Verifying the Output LocationUsing Manual Feed Mode Printing on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the button on the control panel To stop a print job from the Printers folder ButtonMaintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgePress Cleaning the Printer Cleaning the OutsideCleaning the Inside Maintaining Your Printer Maintaining Your Printer Transfer Roller Consumables and Replacement PartsItems Yield Average Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionSolving General Printing Problems Problem Possible Cause SolutionSoftware User Guide. Try printing a Text is wrong Garbled, orBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Paper Feed Area Around the Toner CartridgeSolving Problems Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Light or faded Solving Print Quality ProblemsProblem Solution Print4.6. Contact your service representative Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on Change to a lighter weight pages. See PaperCharacters ScatterMisformed SkewWrinkles or Black pagesCurl Cartridge and install a new one. See Installing the Toner Troubleshooting Error MessagesLED pattern Possible Problems and Solutions You pressed Button while the printer is receiving DataFile in Use message Common Windows ProblemsProblem Possible Cause and Solution Appears duringCommon Linux Problems Etc/printcap fileAm trying to print a Length of the option string that can be passed toMemory usage Rotated and croppedYour software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing PrintingSolving Problems Specifications Printer Specifications Paper SpecificationsPrinter Specifications Specifications and DescriptionRandom Access Memory MB non expandable Paper Specifications Xerox warranty or service agreementsOverview Size mm/in. a Weight Capacity b Supported Sizes of Paper16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution PaperPaper Output Capacity Paper SpecificationsCategory Specifications Output Tray CapacityPrinter and Paper Storage Environment Index Page Creating a New Page Overlay Using a Page Overlay Basic PrintingSetting Up a Host Computer Setting Up a Client Computer Deleting a Page OverlayReinstalling Printer Software Installing Printer Software in WindowsRemoving Printer Software Printing a Document Basic PrintingOrientation Printer SettingsLayout Tab Layout OptionsSize Paper TabCopies ScalingToner Save Mode Graphics TabOther Features Tab About TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Creating a WatermarkEditing a Watermark Deleting a WatermarkUsing Overlays What is an Overlay?Creating a New Page Overlay Using a Page Overlay Deleting a Page OverlaySetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Supported OS Using Your Printer in LinuxSystem Requirements Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverChanging Llpr Properties Windows 6 paper type, set