Xerox 3117 manual If black vertical streaks appear on, Scratched. Install a new toner cartridge

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Problem

Solution

Vertical lines

If black vertical streaks appear on the page:

 

• The drum inside the toner cartridge has probably been

 

scratched. Install a new toner cartridge.

 

If white vertical streaks appear on the page:

 

• The surface of the LSU part inside the machine may be

 

dirty. Clean the LSU. See “Cleaning the Inside” on

 

page 4.6. Contact your service representative.

Gray background

If the amount of background shading becomes

 

unacceptable, the procedures below may fix the problem.

 

• Change to a lighter weight pages. See “Paper

 

Specifications” on page 6.3.

 

• Check the printer’s environment; very dry (low humidity)

 

or high humidity (higher than 80% RH) conditions can

 

increase the amount of background shading.

 

• Remove the old toner cartridge and install a new one. See

 

“Installing the Toner Cartridge” on page 2.4.

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside”

 

on page 4.6.

 

• Check the paper type and quality. See “Paper

 

Specifications” on page 6.3.

 

• Remove the toner cartridge and install a new one. See

 

“Installing the Toner Cartridge” on page 2.4.

Vertical repetitive

If marks repeatedly appear on the printed side of the page

defects

at even intervals:

 

• The toner cartridge may be damaged. Clean the inside of

 

the printer. See “Cleaning the Inside” on page 4.6. After

 

cleaning the inside of the printer, if you still have the same

 

problems, install a new toner cartridge. See “Installing the

 

Toner Cartridge” on page 2.4.

 

• Parts of the printer may have toner on them. If the defects

 

occur on the back of the page, the problem will likely

 

correct itself after a few more pages.

 

• The fusing assembly may be damaged. Contact a service

 

representative.

5

SOLVING PROBLEMS 5.13

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Contents Page About the User Guide Contents Common Linux Problems Cleaning the Outside Cleaning the InsideRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print in Windows 98/Me/2000/XP Printer Driver Features FeaturePrinter Components Front ViewRear View Understanding the Control Panel On Line/Error and Toner Save LEDsDescription Cancel Button Function DescriptionSetting Up Your Printer Unpacking Components may differ from one country to anotherCarefully remove all of packing tape from the printer Selecting a LocationClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo System Requirements Installing Printer SoftwareVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Type and Capacities Guidelines for Paper and Special MaterialsPaper Type Capacitya Plain paperOnly use labels recommended for laser printers Through your software. Inserting paper long-edge first may Using the Tray Verifying the Output LocationUsing Manual Feed Mode Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the button on the control panel To stop a print job from the Printers folder ButtonMaintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModePress Cleaning the Outside Cleaning the PrinterCleaning the Inside Maintaining Your Printer Maintaining Your Printer Consumables and Replacement Parts Items Yield AverageTransfer Roller Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionSolving General Printing Problems Problem Possible Cause SolutionSoftware User Guide. Try printing a Garbled, or Text is wrongBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Paper Feed Area Around the Toner CartridgeSolving Problems Print Quality Checklist Solving Print Quality ProblemsTips for Avoiding Paper Jams Solving Print Quality Problems Problem SolutionLight or faded PrintScratched. Install a new toner cartridge Dirty. Clean the LSU. See Cleaning the Inside on4.6. Contact your service representative Change to a lighter weight pages. See PaperScatter MisformedCharacters SkewWrinkles or Black pagesCurl Troubleshooting Error Messages LED pattern Possible Problems and SolutionsCartridge and install a new one. See Installing the Toner You pressed Button while the printer is receiving DataCommon Windows Problems Problem Possible Cause and SolutionFile in Use message Appears duringCommon Linux Problems Etc/printcap fileLength of the option string that can be passed to Memory usageAm trying to print a Rotated and croppedErrors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue PrintingSolving Problems Specifications Printer Specifications Paper SpecificationsSpecifications and Description Printer SpecificationsRandom Access Memory MB non expandable Xerox warranty or service agreements Paper SpecificationsOverview Supported Sizes of Paper Size mm/in. a Weight Capacity b16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution PaperPaper Specifications Category SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index Page Creating a New Page Overlay Using a Page Overlay Basic PrintingSetting Up a Host Computer Setting Up a Client Computer Deleting a Page OverlayInstalling Printer Software in Windows Reinstalling Printer SoftwareRemoving Printer Software Printing a Document Basic PrintingPrinter Settings Layout TabOrientation Layout OptionsPaper Tab CopiesSize ScalingToner Save Mode Graphics TabAbout Tab Other Features TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentUsing Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Creating a WatermarkEditing a Watermark Deleting a WatermarkWhat is an Overlay? Using OverlaysCreating a New Page Overlay Using a Page Overlay Deleting a Page OverlaySetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Using Your Printer in Linux System RequirementsSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverChanging Llpr Properties Windows 6 paper type, set
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