Xerox 3117 Common Windows Problems, Problem Possible Cause and Solution, File in Use message

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Common Windows Problems

Problem	Possible Cause and Solution

“File in Use” message	Exit all software applications. Remove all software from
appears during	the StartUp Group, then restart Windows. Reinstall the
installation.	printer software.

“General Protection	Close all other applications, reboot Windows, and try
Fault”, “Exception OE”,	printing again.
“Spool32”, or “Illegal
Operation” messages
appear.

Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your PC for further information on Windows error messages.

5.18 SOLVING PROBLEMS

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Contents Page About the User Guide Contents Cleaning the Outside Cleaning the Inside Common Linux ProblemsRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features Up to 16 ppm in A4 17 ppm in LetterYou can print in Windows 98/Me/2000/XP Feature Printer Driver FeaturesFront View Printer ComponentsRear View On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Function Description Cancel ButtonSetting Up Your Printer Components may differ from one country to another UnpackingSelecting a Location Carefully remove all of packing tape from the printerClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Installing Printer Software System RequirementsVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type and CapacitiesPaper Type Capacitya Plain paperOnly use labels recommended for laser printers Through your software. Inserting paper long-edge first may Verifying the Output Location Using the TrayUsing Manual Feed Mode Printing on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the button on the control panel Button To stop a print job from the Printers folderMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgePress Cleaning the Printer Cleaning the OutsideCleaning the Inside Maintaining Your Printer Maintaining Your Printer Items Yield Average Consumables and Replacement PartsTransfer Roller Pick-up RollerSolving Problems Check Solution Troubleshooting ChecklistProblem Possible Cause Solution Solving General Printing ProblemsSoftware User Guide. Try printing a Text is wrong Garbled, orBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Around the Toner Cartridge Paper Feed AreaSolving Problems Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Problem Solution Solving Print Quality ProblemsLight or faded PrintDirty. Clean the LSU. See Cleaning the Inside on Scratched. Install a new toner cartridge4.6. Contact your service representative Change to a lighter weight pages. See PaperMisformed ScatterCharacters SkewBlack pages Wrinkles orCurl LED pattern Possible Problems and Solutions Troubleshooting Error MessagesCartridge and install a new one. See Installing the Toner You pressed Button while the printer is receiving DataProblem Possible Cause and Solution Common Windows ProblemsFile in Use message Appears duringEtc/printcap file Common Linux ProblemsMemory usage Length of the option string that can be passed toAm trying to print a Rotated and croppedError messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue PrintingSolving Problems Printer Specifications Paper Specifications SpecificationsPrinter Specifications Specifications and DescriptionRandom Access Memory MB non expandable Paper Specifications Xerox warranty or service agreementsOverview Size mm/in. a Weight Capacity b Supported Sizes of Paper16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index Page Basic Printing Creating a New Page Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Host Computer Setting Up a Client ComputerReinstalling Printer Software Installing Printer Software in WindowsRemoving Printer Software Basic Printing Printing a DocumentLayout Tab Printer SettingsOrientation Layout OptionsCopies Paper TabSize ScalingGraphics Tab Toner Save ModeOther Features Tab About TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersUsing an Existing Watermark Using WatermarksFitting Your Document to a Selected Paper Size Creating a WatermarkDeleting a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Creating a New Page Overlay Deleting a Page Overlay Using a Page OverlaySetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally System Requirements Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolChanging Llpr Properties Windows 6 paper type, set