M aintenance and troubleshooting
Base station problems
The table below lists the possible problems you may encounter with when using the base station.
Zenia 200 Voice base station
PROBLEM | CAUSE | SOLUTION | |
|
|
| |
Green light is | The base station is not | Check the connections. | |
off. | connected properly, or a |
| |
| power failure has |
| |
| occurred. |
| |
|
|
| |
No dial tone. | The base station is not | Check the connections. | |
| properly connected to |
| |
| the telephone socket. |
| |
|
|
| |
The handset does | The handset you are | Wait for the handset to be | |
not answer when | calling is already on | available again and retry. | |
you try to make | external call, or it is out |
| |
an internal call. | of range of the base |
| |
| station. |
| |
|
|
| |
| You do not speak loud | Record another personal outgoing | |
| enough. | message and speak louder. | |
The answer |
|
| |
You are not close | Record another personal outgoing | ||
phone does not | |||
record your | enough to the | message and speak closer to the | |
personal | microphone of the base | microphone. | |
outgoing | station (or handset). |
| |
message. |
|
| |
Memory is full (an error | Delete messages to free sufficient | ||
| |||
| beep is heard). | memory. | |
|
|
| |
An error beep is | The answer phone is | Wait until the answer phone is | |
heard from the | already operating (play | available and try again. | |
base station | or record). |
| |
when you try to |
|
| |
access the |
|
| |
answerphone. |
|
| |
|
|
| |
| The answer phone has | Switch the answer phone on (see | |
The answer | not been switched on. | “4.1 Selecting the answer mode”, | |
| page 42). | ||
phone does not |
| ||
|
| ||
record incoming | Message recording is not | Switch answer and record mode | |
calls. | |||
switched on (answer and | on (see “4.1 Selecting the answer | ||
| |||
| record mode). | mode”, page 42). | |
|
|
|
50 | Maintenance and troubleshooting |
