Xerox 701P40211 manual Troubleshooting System Guide

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Troubleshooting

System Guide

Properly ejecting a diskette from the Diskette drive on a DocuSP workstation

Several problems can arise if you use the eject button on the floppy disk without first selecting Eject in the software.

To properly and safely eject a floppy diskette (or other mountable, removable media) perform the following:

1.Select [Setup] and then [Configuration]. The Setup Configuration window displays.

2.Select the Peripherals tab.

3.Right-click on the drive entitled “floppy0.”

4.From the right-click menu, select [Eject/Unload]. This dismounts the floppy media, and protects the platform from damage caused by attempting to eject the media manually.

5.Select [OK] to close the “Removable Media Manager” window.

6.Now use the floppy eject button to eject the floppy diskette.

9-18	Common Controller

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Contents Xerox Document Services Platform Series USA Table of Contents Table of Contents Fonts PrintingFinishing Troubleshooting Accounting and BillingHints and Tips Table of Contents Table of Contents System Guide Viii About this guide ContentsIntroduction Conventions Customer SupportGateway Configuration Internet Services Http Gateway ConfigurationGateway IPP Gateway ConfigurationType cd /opt/XRXnps/XRXipp Simple Network Management Protocol Snmp Configuration Administrator must enable Snmp in License ManagerConfiguration variables SnmpdebuglogPrinter and job messages Snmp MIB SupportGateway Configuration System Guide NDS Setup Type cd /opt/XRXnps/XRXnwqsgw/binGateway Configuration System Guide Common Controller Backup and Restore BackupRestore Backing up a System Type restore Restoring a SystemSecurity and Network Setup Access and SecurityOverview of Security Changing the logon levelXerox responsibility User Password changesRoles and responsibilities Security Setup DocuSP 3.7 security changesUsing the High security setting Security and Network Setup System Guide User and File-level changes User levelOS and host information hidden Multicast routing disabledSolaris file permissions secured Sendmail daemon securedDocuSP router capabilities disabled Network parameters secured Executable stacks disabledRemote CDE login disabled NFS port monitor restrictedXdss script components Configure-xdss scriptDigiPath and Decomposition Services Disabling LP Anonymous PrintingEnable-ftp and disable-ftp scripts Remote shell internet serviceDisable-security and enable-security scripts User Account ManagementPrint command line client from remote systems Configure for xrxusr Other security tipsOnline help for security Document and backupSample of inetd.conf file # Syntax for TLI-based Internet services # only on machines acting as boot servers Orstream or dgram #rexd/1 tli rpc/tcp wait root /usr/sbin/ rpc.rexd rpc.rexd Quick reference How Do I? AnswerHow Do I? Answer First In/First Out Fifo Printing Controller settings for limited Fifo scheduling/printingPrinting Enable/Disable Fifo Job Scheduling ‘Enabling Fifo Job Scheduling’Enabled Disabled ‘No Change Made’Setpclcontrol Utility Ascii and PCL Printing UtilityImpact on DocuSP printers Set lp/lprcopycount utility Socket Gateway Configuration Utility setVPSoption # ./setVPSoption -2NONVPSPerformance considerations Tiff filesTiff orientation Compression Resolution UnitsSupported Tiff tags T4 OptionStrip Byte Counts and Strip Offsets Micr EnablementY Resolution Tile Width, Tile Length, Tile Offsets, Tile Byte CountsUsing Vipp Paper TraysPrinting hints Printing System Guide Common Controller DocuTech FinishingSubset Finishing Creating jobs to use subset finishing Subset Offset Page Level JogPCL Offset/Separator/Subset Finishing command Large Capacity ESC&15H Envelope Feed ESC&16H PCL Paper Source CommandMixed Stacking Additional finishing information Finishing System Guide Common Controller Fonts How to choose fontsFonts PostScript Resident Fonts Font download optionResident Fonts System GuideFonts FontsSystem Guide PCL resident fonts Downloaded fonts PCL 5e resident bitmap fontsNon Resident Fonts PostScript fonts Optional or soft fontsFont substitution PCL 5e fonts Auto exporting accounting log Accounting and BillingAccounting Accounting exported valuesAccounting file fields System Guide Accounting and Billing Bytes Processed SecondsRead SkippedAccounting and Billing System Guide Sheets Printed Pages PrintedAccounting and Billing System Guide Billing Billable EventsBilling Meters Market Region Billing Meters for RegionDeclared faults TroubleshootingCalling for service Job fault Undeclared faultsPrinter fault Macintosh problems Client problemsWindows problems DigiPath problems GUI problemsPrint Quality problems Font problemsAt the # prompt, typesync sync halt and press Enter Inoperable system problemsJob flow problems System Guide Troubleshooting PostScript problems Job Integrity problemsPDL problems Tiff problems Restore password Problems when saving a job Restart DocuSP software without rebootingProductivity and performance problems Systemlog Printing system logsAlljobslog StatuslogEpexceptionlog and epprimarylog Printing the system logsType sync sync halt Rebooting and restartingPrinting the accounting log Loading XJDC/Unix Opt/XRXnps/bin/XJDC -option,option... filenameConfiguring XJDC/Unix Xjdc Hints and TipsOutput files BASIC.JSLTroubleshooting System Guide Hints and Tips GeneralTime used to generate the PDL Color SystemsGeneral Comments Time used to transfer PDLEthernet Time required to print PDLJob submission hints Number of images GatewaysVariable data Job submission orderJob RIP Hints Image Quality Job Printing Hints Skipped PitchesPCI Channel Interface PWB Trace Capture Procedure Perform a TraceExport the trace file to floppy Index NumericsIndex System Guide INDEX-3 Index INDEX-4 System Guide