Xerox 50.XX How can I customize application preferences?, Enable or disable application features

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3How can I customize application preferences?

There are a number of default settings you may customize. You may specify which application features are enabled or disabled. You may specify default settings for data capture and transfer, as well as network settings for your proxy server.

•Enable or disable application features through the [Home: Setup: General Settings] page.

•Customize settings for data capture and transfer as well as the timing of data transfer through the [Home: Problem Reporting: Settings] page.

•Modify proxy server settings through the [Home: Setup: Network Settings] page.

Enable or disable application features

To specify which features in Remote Services are enabled:

1.Select [Home: Setup].

2.Select the [General Settings] tab.

A list of features you may either enable or disable are listed on the page. To enable a feature, place a checkmark in the feature box. Clear the check mark to disable a feature. The features listed are:

•Problem Reporting–options for capturing and transferring job and machine data to Xerox Support.

•Support Requests / Software Updates–accept download requests Xerox Support has forwarded to you. Download operating system patches, Remote Service patches, and DocuSP patches. Execution of these requests helps to ensure optimum operability of your print environment.

•Support Access–communicate with Xerox using a dynamic chat window and to enable permission-based desktop sharing with either control or view-only privileges.

•MeterAssistant–statistical summary table of automatic meter readings.

You can also manage the following options:

•Select a UI Language from the pull-down menu.

User Guide

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Contents User Guide Page Table of contents How are software updates delivered? Benefits of Remote Services What is DocuSP Remote Services?What is DocuSP Remote Services? Click Apply New Settings How do I start using Remote Services?Remote Services network configuration Open the Remote Services Home Setup Network SettingsHome page navigation User accessLaunching the Remote Services application How do I start using Remote Services? Click Software Updates to How can I customize application preferences? Enable or disable application featuresSelect Home Setup Select Home Problem Reporting Settings Customize settings for data capture and transferAutomatic Synchronization with Xerox is enabled by default How can I customize application preferences? Select Home Setup Network Settings Modify proxy server settingsHow do I request Xerox support? Accept a Xerox request to enable desktop sharingClick Home Support Access. a support dialog box opens How do I request Xerox support? Email ContactHow does Xerox ensure quality support? Execute Script Update AttributesRemote Monitoring RM Data Capture & TransferDownload and Execute Script Software UpdatesHow does Xerox ensure quality support? Capture How are problems identified and reported?Machine Job Machine & Job To capture machine and/or job dataTo transfer machine and/or job data to Xerox TransferClick the Start Capture & Transfer button Capture & TransferFiles Ready for Transfer File CleanupSelect Home Problem Reporting File Cleanup How are problems identified and reported? MeterAssistant Can I automatically submit meter readings?Can I automatically submit meter readings? Information provided on History Remote Services Installation-software updates installedIs an activity history available? Is an activity history available? Types of software updates How are software updates delivered?How are software updates delivered?
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