Xerox 50.XX manual User Guide

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Xerox Document Services Platform Series

DocuSP Remote Services

Versions 50.xx

User Guide

701P44134

June 2005

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Contents User Guide Page Table of contents How are software updates delivered? Benefits of Remote Services What is DocuSP Remote Services?What is DocuSP Remote Services? Remote Services network configuration How do I start using Remote Services?Open the Remote Services Home Setup Network Settings Click Apply New SettingsLaunching the Remote Services application User accessHome page navigation How do I start using Remote Services? Click Software Updates to Select Home Setup Enable or disable application featuresHow can I customize application preferences? Automatic Synchronization with Xerox is enabled by default Customize settings for data capture and transferSelect Home Problem Reporting Settings How can I customize application preferences? Select Home Setup Network Settings Modify proxy server settingsClick Home Support Access. a support dialog box opens Accept a Xerox request to enable desktop sharingHow do I request Xerox support? How do I request Xerox support? Email ContactHow does Xerox ensure quality support? Remote Monitoring RM Update AttributesData Capture & Transfer Execute ScriptDownload and Execute Script Software UpdatesHow does Xerox ensure quality support? Capture How are problems identified and reported?Machine Job Machine & Job To capture machine and/or job dataTo transfer machine and/or job data to Xerox TransferClick the Start Capture & Transfer button Capture & TransferSelect Home Problem Reporting File Cleanup File CleanupFiles Ready for Transfer How are problems identified and reported? MeterAssistant Can I automatically submit meter readings?Can I automatically submit meter readings? Is an activity history available? Remote Services Installation-software updates installedInformation provided on History Is an activity history available? Types of software updates How are software updates delivered?How are software updates delivered?