Xerox 50.XX manual Is an activity history available?, Information provided on History

8 Is an activity history available?

Information provided on History page

The Remote Services History page contains a list of activities that have been performed. To open the History page, click the [History] link located on the Home page.

•Capture & Transfer–capture and transfer of machine and/or job data to Xerox

•Remote Monitoring–if enabled, presents periodic capture and transfer of systems Remote Services log data

•File Cleanup–deletion of captured files after they are transmitted to Xerox

•Support Requests (formerly called Service Request Accepted)–status of Support Requests received

•Remote Services Installation–software updates installed

•Support Access–sessions of interactive support and desktop sharing

•MeterAssistant (formerly called Billing)–if enabled, presents transmission details of automated meter readings

NOTE: MeterAssistant is available on monochrome and highlight color printers, only.

•Setup–identifies features of Remote Services that are enabled or disabled

•Contact–email communication sent to Xerox Support.

The status of each task may be either Completed, In Progress, or Canceled. Each task is give a Date/Time Stamp, which identifies the date and time you first received the task request.

To view recent updates to the History table, click the [Refresh] button.

To clear the history log and refresh the table to its empty state, click the [Clear] button.

User Guide 25