
Troubleshooting
Problem | Possible Cause/Solution |
|
|
My connection type is Dynamic | 1. Make sure your computers |
IP Address. I cannot connect to | are correctly configured and |
the Internet. | all network cables are |
| properly connected. |
|
|
| 2. Make sure the cable or DSL |
| line is properly attached on |
| your Cable or DSL modem. |
| Refer the manual of your |
| modem to verify that it |
| works normally. |
|
|
| 3. Make sure the network cable |
| between modem and the |
| router is well connected. |
| Power off the modem; wait a |
| few seconds and then power it |
| on again. |
|
|
My connection type is PPPoE. I | 1. Since your connection type |
cannot connect to the Internet. | is PPPoE, your ISP will assign |
| you an account name and |
| password and service name. |
| Make sure the Router |
| connection type is configured |
| as PPPoE and fill these settings |
| are entered properly. |
| 2. Make sure your computers |
| are correctly configured and |
| all network cables are |
| properly connected. |
|
|
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