IBM G325-2585-02 manual Sametime Gateway issues, External user does not receive status messages

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IBM Lotus Sametime 7.5.1

Release Notes

enabled.

Sametime Gateway issues

Sametime Gateway

Silent install on i5/OS produces incomplete installation log

During the installation of the Sametime Gateway the installer will call several QSHELL commands as part of the installation procedure. Typically the results of running these commands are written to the installation log. However, when an installation is performed using a response file and the -silent mode, the results of running the QSHELL commands are not written to the log, resulting in an incomplete record of what occurred during the installation.

Sametime Gateway

Emoticons convert to text symbols using Connect and UIM clients

Emoticons can be sent and received between UIM and UIM clients, but are converted to text symbols when they are sent from a UIM client to a Sametime Connect client. If a user sends text symbols by means of a Sametime Connect client, then the text symbols are converted to emoticons.

Sametime Gateway

External user does not receive status messages

If the "user consent" framework is enabled on a Sametime server, external users will not receive status messages about the Sametime user with whom they are chatting. Please see "Internal user consent for external users" in the Configuration section of these release notes for more information on the user consent framework policy.

Sametime Gateway

Known issues with Sametime Connect and Yahoo ! Messenger

Sametime does not support offline messages. As a result, when a Sametime user chats with a Yahoo! user and the Yahoo! user goes offline, the Sametime user can continue chatting and is not notified that the message can only be delivered when the Yahoo! user is online.

Sametime Gateway

Offline messages, Do Not Disturb status not handled correctly

When an internal user exchanges Instant Messages with an external user, and the external user's chat status changes to "Do Not Disturb", the typing area will be greyed out, and typing will be disabled. When working with the Sametime Connect Client and the external user changes their chat status back to "Active", the typing area will still be greyed out.

Workaround

zThe internal user should open a new chat window to the external user.

zUpgrade to the UIM client.

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Contents Release Notes First Edition Revised May 31 About this release Known limitations, problems, and workarounds IBM Lotus Sametime Documentation updates Sametime Connect Client New features in IBM Lotus SametimeNew in this release Sametime Server Sametime MobileSametime Meetings Summary Backward compatibilityLimitations Beta release Limitations Sametime Sametime pre-7.5Sametime Sametime pre-7.5 Installing Sametime 7.5.1 integration with Microsoft Office Product compatibilityKnown issues Sametime 7.5.1 integration with Microsoft Office Third Party LimitationsFeatures Sametime Toolbar in Microsoft Outlook Initializing Sametime within Microsoft OutlookIBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime Sametime task menu in Microsoft Office Smart Tags IBM Lotus Sametime Configuration options IBM Lotus Sametime IBM Lotus Sametime Synchronization Limitations using Macintosh OS Sametime ClientUnsupported languages in this release 1 Hungarian Spell checker overviewSupported languages in this release Hardware requirements Hardware requirements for SametimeOperating system Microsoft Windows Operating system LinuxClient hardware requirements Linux Client hardware requirements MacintoshHardware requirements for Sametime 7.5.1 Mobile Video Chat Supported PC Cameras and WebCamsClient hardware requirements for Instant Messaging Mobile Client requirementsSoftware requirements IBM Lotus Sametime 7.5.1 Meetings requirements IBM Lotus Sametime 7.5.1 Server software requirementsMeetings Client Browsers supported Server Operating SystemSametime Client for Macintosh Additional Java requirements Installation notesSilent Install configuration Installing the Lotus Sametime 7.5.1 Software Development Kit Hard Nofile 65535 Soft Pre-installation steps for Linux Sametime ServerLinux Sametime Server 7.5.1 installation on VMWare Installing Sametime Conversion Services Operating System Single Sign-On feature installationInstalling OS Single Sign-On TroubleshootingRemoving OS Single Sign -On Run ssoremove.cmdInstalling additional Spell Checker dictionaries Upgrade notes Registry entry for Sametime installation directoryConversion Services upgrade required Migrating privacy data after upgrading the serverConfiguration notes Launching and configuring the Sametime Connect 7.5.1 clientConnecting to a Sametime server using a reverse proxy server Configuring Sametime to work behind WebSEAL reverse proxyProper Configuration Sametime Connect and Https connections on port 443 or Ldap Distinguished Name DN How name should appear in ACLAdd a new IP address to the Sametime server machine Services IBM Lotus Sametime Workaround Windows DEP process causes launch errorAdjusting the logging level in sametime .properties Single client login Allow only one chat client connection per IP addressConfigurable preferred log-in list Case-sensitivity for the clientCase insensitive ID compare Collecting Resolve statisticsConversion Services on Windows Sametime servers Disabling partial search for users or public groupsMultiple Community considerations How to configureForce users to connect through home cluster Peer-to-peer file transfer P2P Sametime Connect client file transfer overviewServer file transfer RTC Virus scanning is enabled on the server Virus scanning is not enabled on the serverVirus Scanning RTC or P2P?Which transfer method is my client using ? Sametime does not provide a virus scannerUser Consent framework Sametime Policy for Anonymous userSTPolicy exhaustive search through Domino Directory Voice chat and Network Address Translation NAT Video Chat Automatically adjusting bit rateVideo Chat CPU Usage IBM Lotus Sametime Uninstallation information Uninstall on AIX when only Application Server is selectedLimitations Possible Linux sound issues with OSS Sametime Connect client accessibility issuesHow Policy affects client-to-client telephony Linux Automatic Reconnect not workingContact issues Click-to-call only works with primary communityInternationalization issues Linux Date displays incorrectly for LoginMeeting issues Conversion Service failure produces no error messagePassword is not case-sensitive using Mozilla with RedHat Preferences/Status Messages In a Meeting settingsPremiere Global Services audio adapter not supported Telephony, Mute may not work as expectedWhen shared window is obstructed users will see gray Some German characters may not work in shared applicationStarOffice Calc and Impress files cannot be attached Date/time format in unlisted meeting pages is unlocalizedExternal user does not receive status messages Sametime Gateway issuesKnown issues with Sametime Connect and Yahoo ! Messenger Server issues Domino Web Administration does not support FirefoxSametime capabilities are limited with external users Sametime Gateway has limited NAT supportKnown problems and workarounds Sametime setup fails when xACL enabled for Domino DirectoryTab order problems in installation program Internet e-mail addresses not supported in Ldap attributeCannot rejoin conference call after hanging up phone Corrupt .oit directory can cause conversions to fail on UnixMicrosoft Office Integration Re-enable Smart Tag Unable to log in to Sametime from Suse Linux clientI5/OS Update Business Card setup after changing to Ldap Preventing errors when UserInfo servlet processes updatesCall menu item on right-click Person menu loses sub-menu Attribute name Attribute valueEuro symbol may display incorrectly Setting the company name for Domino LdapDo not use the Euro symbol in an attachment name Linux Square symbol may appear International characters on slides may not display correctlyUsers may see incoherent message when ending a meeting Cannot edit Telephony-based meetingsDo not use certain characters in a meeting password Disk space limits for recorded meetingsDo not import a nonexistent recorded meeting file Do not use certain characters in a meeting nameLinux Crash when using the IBM JVM 1.4.2 with Firefox Invalid blacklisted wildcards on PropertiesURLs displayed twice Conversion Service and files with wrong extensionsPre-7.5 Sametime clients are not licensed for use Quick find behavior when Sametime server uses Domino Ldap Policy Assign Users incorrectly says to select a directoryPolicy Assign Users pages does not detect Java VM STPolicy Server Application trace file size decreasingUpgrading to Sametime 7.5.x breaks Avaya Service Provider IBM Lotus Sametime Installing the Sametime server I5/OS Updates to Installation GuideCase insensitive awareness Enabling Telephony supportClient log file overview Administering the Sametime serverLtpa token authentication Sametime Connect Client end-user Help updates/corrections Sametime Connect Client end-user HelpMeetings end-user Help updates/corrections Sametime Meetings end-user HelpIBM Lotus Sametime Where to find notice and license information Trademarks IBM Lotus Sametime