IBM G325-2585-02 manual Administering the Sametime server, Client log file overview

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IBM Lotus Sametime 7.5.1

Release Notes

incorrect. The correct requirement is:

1 GB required to run each Sametime server, 2 GB recommended; minimum of 4 disk drives (arms)

Administering the Sametime server

Sametime

Client log file overview

By default, all generated metadata files, including log files, are located in <user.home>/Application Data/Sametime, for example on windows, C:\Documents and Settings\<username>\Application Data\Sametime.

1) <user.home>/Application Data/Sametime/sametime.log.{x}

The Sametime application log file. Contains all log statements and exceptions handled by the Sametime client.

The numbers at the end of the log file are increased everytime a new client session is started. The active client session is always sametime.log.0, the previous session becomes sametime.log.1, the one before that becomes sametime.log.2, etc.

2) <user.home>/Application Data/Sametime/.metadata/.log

The WED platform log file. Contains log statements and exceptions handled by the WED platform.

Consult the ".log" file whenever the following dialog is shown:

This dialog is a WED dialog and typically means that an uncaught exception has occured, and "fallen through" to the platform.

3) <user.home>/Application Data/Sametime/sametimeLaunch.log

Sametime log file created for the initial application launch before the application log is initialized. It is typically not needed in a problem report unless the problem is related to launching the application.

Sametime

LTPA token authentication

The following release note applies to Community Services, allowing the user to authenticate:

If the Sametime client sends a lightweight third-party authentication (LTPA) token with the organization parameter set to "null", the user will fail to log into the server. Instead, send the token with the organization parameter as defined in the ST_ORG_NAME flag of the Notes.INI file. This parameter should contain the organization name as defined in the Web Single Sign-On (SSO) document.

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Contents Release Notes First Edition Revised May 31 About this release Known limitations, problems, and workarounds IBM Lotus Sametime Documentation updates New features in IBM Lotus Sametime New in this releaseSametime Connect Client Sametime Mobile Sametime MeetingsSametime Server Backward compatibility Limitations Beta releaseSummary Limitations Sametime Sametime pre-7.5Sametime Sametime pre-7.5 Installing Sametime 7.5.1 integration with Microsoft Office Product compatibilityKnown issues Sametime 7.5.1 integration with Microsoft Office Third Party LimitationsFeatures Sametime Toolbar in Microsoft Outlook Initializing Sametime within Microsoft OutlookIBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime Sametime task menu in Microsoft Office Smart Tags IBM Lotus Sametime Configuration options IBM Lotus Sametime IBM Lotus Sametime Synchronization Limitations using Macintosh OS Sametime ClientSpell checker overview Supported languages in this releaseUnsupported languages in this release 1 Hungarian Hardware requirements Hardware requirements for SametimeOperating system Microsoft Windows Operating system LinuxClient hardware requirements Linux Client hardware requirements MacintoshHardware requirements for Sametime 7.5.1 Mobile Video Chat Supported PC Cameras and WebCamsClient hardware requirements for Instant Messaging Mobile Client requirementsSoftware requirements IBM Lotus Sametime 7.5.1 Meetings requirements IBM Lotus Sametime 7.5.1 Server software requirementsMeetings Client Browsers supported Server Operating SystemInstallation notes Silent Install configurationSametime Client for Macintosh Additional Java requirements Installing the Lotus Sametime 7.5.1 Software Development Kit Pre-installation steps for Linux Sametime Server Linux Sametime Server 7.5.1 installation on VMWareHard Nofile 65535 Soft Installing Sametime Conversion Services Operating System Single Sign-On feature installationInstalling OS Single Sign-On TroubleshootingRemoving OS Single Sign -On Run ssoremove.cmdInstalling additional Spell Checker dictionaries Upgrade notes Registry entry for Sametime installation directoryConversion Services upgrade required Migrating privacy data after upgrading the serverConfiguration notes Launching and configuring the Sametime Connect 7.5.1 clientConnecting to a Sametime server using a reverse proxy server Configuring Sametime to work behind WebSEAL reverse proxyProper Configuration Sametime Connect and Https connections on port 443 or Ldap Distinguished Name DN How name should appear in ACLAdd a new IP address to the Sametime server machine Services IBM Lotus Sametime Windows DEP process causes launch error Adjusting the logging level in sametime .propertiesWorkaround Single client login Allow only one chat client connection per IP addressConfigurable preferred log-in list Case-sensitivity for the clientCase insensitive ID compare Collecting Resolve statisticsConversion Services on Windows Sametime servers Disabling partial search for users or public groupsHow to configure Force users to connect through home clusterMultiple Community considerations Sametime Connect client file transfer overview Server file transfer RTCPeer-to-peer file transfer P2P Virus scanning is enabled on the server Virus scanning is not enabled on the serverVirus Scanning RTC or P2P?Which transfer method is my client using ? Sametime does not provide a virus scannerSametime Policy for Anonymous user STPolicy exhaustive search through Domino DirectoryUser Consent framework Video Chat Automatically adjusting bit rate Video Chat CPU UsageVoice chat and Network Address Translation NAT IBM Lotus Sametime Uninstallation information Uninstall on AIX when only Application Server is selectedLimitations Possible Linux sound issues with OSS Sametime Connect client accessibility issuesHow Policy affects client-to-client telephony Linux Automatic Reconnect not workingContact issues Click-to-call only works with primary communityInternationalization issues Linux Date displays incorrectly for LoginMeeting issues Conversion Service failure produces no error messagePassword is not case-sensitive using Mozilla with RedHat Preferences/Status Messages In a Meeting settingsPremiere Global Services audio adapter not supported Telephony, Mute may not work as expectedWhen shared window is obstructed users will see gray Some German characters may not work in shared applicationStarOffice Calc and Impress files cannot be attached Date/time format in unlisted meeting pages is unlocalizedSametime Gateway issues Known issues with Sametime Connect and Yahoo ! MessengerExternal user does not receive status messages Server issues Domino Web Administration does not support FirefoxSametime capabilities are limited with external users Sametime Gateway has limited NAT supportKnown problems and workarounds Sametime setup fails when xACL enabled for Domino DirectoryTab order problems in installation program Internet e-mail addresses not supported in Ldap attributeCannot rejoin conference call after hanging up phone Corrupt .oit directory can cause conversions to fail on UnixMicrosoft Office Integration Re-enable Smart Tag Unable to log in to Sametime from Suse Linux clientI5/OS Update Business Card setup after changing to Ldap Preventing errors when UserInfo servlet processes updatesCall menu item on right-click Person menu loses sub-menu Attribute name Attribute valueSetting the company name for Domino Ldap Do not use the Euro symbol in an attachment nameEuro symbol may display incorrectly Linux Square symbol may appear International characters on slides may not display correctlyUsers may see incoherent message when ending a meeting Cannot edit Telephony-based meetingsDo not use certain characters in a meeting password Disk space limits for recorded meetingsDo not import a nonexistent recorded meeting file Do not use certain characters in a meeting nameLinux Crash when using the IBM JVM 1.4.2 with Firefox Invalid blacklisted wildcards on PropertiesConversion Service and files with wrong extensions Pre-7.5 Sametime clients are not licensed for useURLs displayed twice Quick find behavior when Sametime server uses Domino Ldap Policy Assign Users incorrectly says to select a directoryPolicy Assign Users pages does not detect Java VM STPolicy Server Application trace file size decreasingUpgrading to Sametime 7.5.x breaks Avaya Service Provider IBM Lotus Sametime Installing the Sametime server I5/OS Updates to Installation GuideCase insensitive awareness Enabling Telephony supportAdministering the Sametime server Ltpa token authenticationClient log file overview Sametime Connect Client end-user Help updates/corrections Sametime Connect Client end-user HelpMeetings end-user Help updates/corrections Sametime Meetings end-user HelpIBM Lotus Sametime Where to find notice and license information Trademarks IBM Lotus Sametime