Xantrex Technology Inverter Communications Adapter manual Testing the ICA, Troubleshooting the ICA

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Operation

Testing the ICA

In order to test the ICA, it must be plugged into an inverter that is powered up on batteries or other suitable power supply.

Press the first unit’s ID number (1 is the default) on your computer keyboard. If everything is correct, the inverter’s display will change (and reflect) the same as the ICAP window.

Troubleshooting the ICA

Table 3-4 below lists some of the problems and solutions that you may encounter with your ICA.

Table 3-4Troubleshooting the ICA

Symptom

Recommendation

 

 

 

There is no adapter

1.

Ensure the inverter has power. The display on the

response, or

 

inverter should be ON.

 

2.

Check the unit’s ID number of the ICA adapter

Display reads:

 

you are trying to access. Ensure that it is correct.

“ADAPTER

 

This will display when there is no adapter with

OFFLINE”

3.

the ID number you are entering.

 

Check the connection from the adapter to the

See “Troubleshooting

 

remote port.

if No Response comes

4.

Check the connection from the COM Port to the

from the ICA” on

 

Remote Port on the inverter.

page 41 for details.

5.

Check the LED on the ICA Adapter.

If it illuminates when connected to the inverter’s Remote Port, then the adapter is recognized.

If it does not illuminate when connected to the inverter’s Remote Port, then the adapter may be malfunctioning.

ICA display is blank

Normal upon initial startup. Push any system button

 

to get a display.

 

 

Data (via modem) is

Ensure that the BAUD rate for the modem and the

not recognizable

dial-up program is fixed at 9600.

40

975-0052-01-01 Rev A

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Contents Inverter Communications Adapter ICA Page Inverter Communications Adapter Date and Revision Purpose Scope Audience OrganizationConventions Used IllustrationsAbbreviations and Acronyms Related Information Important Safety Instructions Viii Contents Warranty and Return Information Figures Xii Tables Xiv 1Installation Features/Components Introduction1Inverter Communications Adapter ICA Connecting the ICA Cable To install the ICA2Connecting Directly to the Inverter To connect a modem to an inverter Connecting the ICA to a Computer using a ModemTo use a modem, the following is required 3Connecting the ICA to a Computer using a Modem Connecting Multiple ICAs to a Single Computer To connect multiple adapters to a single serial port4Connecting Multiple ICAs Positive Ground or PV Ground Fault Protection Installations RJ 11 connector on ICA Adapter Additional Possible Requirements Advanced Monitoring Software2Configuration Installing the ICA Software Icap Starting the Setup Program Using Autorun2ICAP License Agreement Screen 4ICAP Install Folder Screen 6Ready to Install Screen 8Installed Screen Starting Setup Manually Starting Setup From a Command Prompt To start the program from a command promptSetting Up a Modem Connection Make a New ConnectionEstablish the Type of Connection To establish the type of modem connectionEnter COM Port Property Values To enter the COM port valuesPage 3Operation Starting Icap 1ICAP Splash ScreenUser Interface Features OFF Srch on CHGIcap Menu Bar ExitTo use the Go Past END Menu feature Go Past END MenuLEDs and LCD Display Multiple-Unit Drop-Down BoxNavigation Buttons Keyboard Commands 3Keyboard Commands Terminal Emulation Programs Only Changing Icap Settings Identifying Single or Multiple ICAs 3Identifying the Number of ICAs attachedReset to Defaults Assigning ID Numbers to the ICAAssigning Customer IDs Optional To change ID Number on the ICA4Assigning ID Numbers to the ICA Advanced Configuration Settings To make changes to the Advanced Configuration settingsChanging the PC’s COM Port Number 6Changing the PC’s COM Port NumberTesting the ICA Troubleshooting the ICATroubleshooting if No Response comes from the ICA Reset Program Check Configuration Display Anomaly8Screen Display Startup Anomaly #2 Warranty and Return Information WarrantyDisclaimer ProductReturn Material Authorization Policy ExclusionsReturn Procedure Out of Warranty ServiceInformation About Your System Serial Number Purchased From Purchase DatePage Index Index Page Xantrex Technology Inc