Xantrex Technology Inverter Communications Adapter manual Warranty and Return Information

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Warranty and Return

Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your Inverter Communications Adapter. This warranty period lasts for two (2) years from the date of purchase at the point of sale to you, the original end user customer. You require proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. Subsequent owners also require proof of purchase.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:

Telephone: 1 800 670 0707 (toll free North America) 1 360 925 5097 (direct)

Fax:

1 360 925 5143 (direct)

Email:

customerservice@xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

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Contents Inverter Communications Adapter ICA Page Inverter Communications Adapter Date and Revision Organization Purpose Scope AudienceIllustrations Conventions UsedAbbreviations and Acronyms Related Information Important Safety Instructions Viii Contents Warranty and Return Information Figures Xii Tables Xiv 1Installation Introduction Features/Components1Inverter Communications Adapter ICA To install the ICA Connecting the ICA Cable2Connecting Directly to the Inverter To use a modem, the following is required Connecting the ICA to a Computer using a ModemTo connect a modem to an inverter 3Connecting the ICA to a Computer using a Modem To connect multiple adapters to a single serial port Connecting Multiple ICAs to a Single Computer4Connecting Multiple ICAs Positive Ground or PV Ground Fault Protection Installations RJ 11 connector on ICA Adapter Advanced Monitoring Software Additional Possible Requirements2Configuration Starting the Setup Program Using Autorun Installing the ICA Software Icap2ICAP License Agreement Screen 4ICAP Install Folder Screen 6Ready to Install Screen 8Installed Screen Starting Setup Manually To start the program from a command prompt Starting Setup From a Command PromptMake a New Connection Setting Up a Modem ConnectionTo establish the type of modem connection Establish the Type of ConnectionTo enter the COM port values Enter COM Port Property ValuesPage 3Operation 1ICAP Splash Screen Starting IcapOFF Srch on CHG User Interface FeaturesExit Icap Menu BarGo Past END Menu To use the Go Past END Menu featureMultiple-Unit Drop-Down Box LEDs and LCD DisplayNavigation Buttons Keyboard Commands 3Keyboard Commands Terminal Emulation Programs Only Changing Icap Settings 3Identifying the Number of ICAs attached Identifying Single or Multiple ICAsAssigning ID Numbers to the ICA Reset to DefaultsAssigning Customer IDs Optional To change ID Number on the ICA4Assigning ID Numbers to the ICA To make changes to the Advanced Configuration settings Advanced Configuration Settings6Changing the PC’s COM Port Number Changing the PC’s COM Port NumberTroubleshooting the ICA Testing the ICATroubleshooting if No Response comes from the ICA Reset Program Display Anomaly Check Configuration8Screen Display Startup Anomaly #2 Warranty Warranty and Return InformationProduct DisclaimerExclusions Return Material Authorization PolicyOut of Warranty Service Return ProcedureSerial Number Purchased From Purchase Date Information About Your SystemPage Index Index Page Xantrex Technology Inc
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