Xantrex Technology Inverter Communications Adapter manual Display Anomaly, Check Configuration

Page 59

Troubleshooting the ICA

Check Configuration

With the ICAP software, only have one ICA adapter connected. Check the ICA adapter’s configuration code (02) and deselected time (03). Reset if needed and retry.

If multiple ICA adapters are connected, disconnect them and try each individually with a single cable and no other adapters or splitters in the cable.

Try the adapter on another computer or inverter.

Display Anomaly

Sometimes, when you first run the ICAP software after a power-up, the ICAP software window may display strange characters or a blank screen for less than a minute.

This occurs because the first time the ICAP program starts, the display of the SW Plus inverter is at an unknown location. The location may be one of the menu areas that is continually being refreshed with data. If the ICAP software starts up and the SW Plus inverter’s display is parked on a menu that is continually being refreshed, you will notice that strange characters get displayed on the software window for a few seconds.

-[s-[1;19H1;---E

-[2;21H-2-S-u-u

Figure 3-7Screen Display Startup Anomaly #1

975-0052-01-01 Rev A

43

Image 59

Contents Inverter Communications Adapter ICA Page Inverter Communications Adapter Date and Revision Organization Purpose Scope AudienceIllustrations Conventions UsedAbbreviations and Acronyms Related Information Important Safety Instructions Viii Contents Warranty and Return Information Figures Xii Tables Xiv 1Installation Introduction Features/Components1Inverter Communications Adapter ICA To install the ICA Connecting the ICA Cable2Connecting Directly to the Inverter To connect a modem to an inverter Connecting the ICA to a Computer using a ModemTo use a modem, the following is required 3Connecting the ICA to a Computer using a Modem To connect multiple adapters to a single serial port Connecting Multiple ICAs to a Single Computer4Connecting Multiple ICAs Positive Ground or PV Ground Fault Protection Installations RJ 11 connector on ICA Adapter Advanced Monitoring Software Additional Possible Requirements2Configuration Starting the Setup Program Using Autorun Installing the ICA Software Icap2ICAP License Agreement Screen 4ICAP Install Folder Screen 6Ready to Install Screen 8Installed Screen Starting Setup Manually To start the program from a command prompt Starting Setup From a Command PromptMake a New Connection Setting Up a Modem ConnectionTo establish the type of modem connection Establish the Type of ConnectionTo enter the COM port values Enter COM Port Property ValuesPage 3Operation 1ICAP Splash Screen Starting IcapOFF Srch on CHG User Interface FeaturesExit Icap Menu BarGo Past END Menu To use the Go Past END Menu featureMultiple-Unit Drop-Down Box LEDs and LCD DisplayNavigation Buttons Keyboard Commands 3Keyboard Commands Terminal Emulation Programs Only Changing Icap Settings 3Identifying the Number of ICAs attached Identifying Single or Multiple ICAsTo change ID Number on the ICA Reset to DefaultsAssigning ID Numbers to the ICA Assigning Customer IDs Optional4Assigning ID Numbers to the ICA To make changes to the Advanced Configuration settings Advanced Configuration Settings6Changing the PC’s COM Port Number Changing the PC’s COM Port NumberTroubleshooting the ICA Testing the ICATroubleshooting if No Response comes from the ICA Reset Program Display Anomaly Check Configuration8Screen Display Startup Anomaly #2 Warranty Warranty and Return InformationProduct DisclaimerExclusions Return Material Authorization PolicyOut of Warranty Service Return ProcedureSerial Number Purchased From Purchase Date Information About Your SystemPage Index Index Page Xantrex Technology Inc