Xantrex Technology Inverter Communications Adapter manual

Page 57

			Troubleshooting the ICA

	Table 3-4Troubleshooting the ICA (Continued)
	Symptom		Recommendation
	Symptom		Recommendation

	Modem is not		Run the ICAP program directly to the ICA to
	connecting		determine if the adapter is functioning and all
			connections to the adapter are correct.
	ICA and inverter		DC power was cycled on the inverter with ICAP
	spontaneously jump		already running. This does not cause harm to the
	menus or give false		system; it is just a nuisance. To avoid it, make sure
	indicators		ICAP is started after the inverter is powered up.

Troubleshooting if No Response comes from the ICA

Check ID

If the ICA is not responding, ensure you have the correct “ICA unit number” selected on the ICAP user interface window, see figure 3-2. If you selected “ICA Unit 1” and nothing happened, then try selecting “ICA Unit 2” and so forth.

Reset Defaults

If the ICA is still not responding, then click on the “RESET TO DEFAULT” button, click “OK” (see figure 3-3), and select “ICA Unit 1” again.

Check Settings

If there is still no response from the ICA, then check your settings.

•Ensure you are selecting the correct COM port

•Ensure your computer communication baud rate is fixed at 9600 Baud.

975-0052-01-01 Rev A

41

Image 57

Contents Inverter Communications Adapter ICA Page Inverter Communications Adapter Date and Revision Organization Purpose Scope AudienceIllustrations Conventions UsedAbbreviations and Acronyms Related Information Important Safety Instructions Viii Contents Warranty and Return Information Figures Xii Tables Xiv 1Installation Introduction Features/Components1Inverter Communications Adapter ICA To install the ICA Connecting the ICA Cable2Connecting Directly to the Inverter Connecting the ICA to a Computer using a Modem To use a modem, the following is requiredTo connect a modem to an inverter 3Connecting the ICA to a Computer using a Modem To connect multiple adapters to a single serial port Connecting Multiple ICAs to a Single Computer4Connecting Multiple ICAs Positive Ground or PV Ground Fault Protection Installations RJ 11 connector on ICA Adapter Advanced Monitoring Software Additional Possible Requirements2Configuration Starting the Setup Program Using Autorun Installing the ICA Software Icap2ICAP License Agreement Screen 4ICAP Install Folder Screen 6Ready to Install Screen 8Installed Screen Starting Setup Manually To start the program from a command prompt Starting Setup From a Command PromptMake a New Connection Setting Up a Modem ConnectionTo establish the type of modem connection Establish the Type of ConnectionTo enter the COM port values Enter COM Port Property ValuesPage 3Operation 1ICAP Splash Screen Starting IcapOFF Srch on CHG User Interface FeaturesExit Icap Menu BarGo Past END Menu To use the Go Past END Menu featureMultiple-Unit Drop-Down Box LEDs and LCD DisplayNavigation Buttons Keyboard Commands 3Keyboard Commands Terminal Emulation Programs Only Changing Icap Settings 3Identifying the Number of ICAs attached Identifying Single or Multiple ICAsAssigning ID Numbers to the ICA Reset to DefaultsAssigning Customer IDs Optional To change ID Number on the ICA4Assigning ID Numbers to the ICA To make changes to the Advanced Configuration settings Advanced Configuration Settings6Changing the PC’s COM Port Number Changing the PC’s COM Port NumberTroubleshooting the ICA Testing the ICATroubleshooting if No Response comes from the ICA Reset Program Display Anomaly Check Configuration8Screen Display Startup Anomaly #2 Warranty Warranty and Return InformationProduct DisclaimerExclusions Return Material Authorization PolicyOut of Warranty Service Return ProcedureSerial Number Purchased From Purchase Date Information About Your SystemPage Index Index Page Xantrex Technology Inc