| 3. Choose | theTransfer | Protocol | 
 | supported by your | 
 | |||||||||
| 
 | communications | software. | 
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 | 
 | 
 | ||||||
| 4. View | online | or | 
 | downloadReadme/Instructionthe | file. | 
 | ||||||||
| 5. Follow | the | instructions | in | this | file | for | downloading | and installing | ||||||
| 
 | the program support or diagnostics. | 
 | 
 | 
 | ||||||||||
| Obtaining Operating | System | Software | when | WWW/BBS | Support | 
 | 
 | 
 | ||||||
| Is | Unavailable | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
| For | those | 
 | who | are | unable | to | retrieve | the | files from | either the WWW | ||||
| or | BBS, support | is | provided | by | telephone | or  | 
 | |||||||
| For | telephone | assistance | (U.S.A. | ONLY), | call: | 
 | ||||||||
| and | ask | for | 
 | ARTIC 160 | 
 | . | 
 | 
 | 
 | 
 | ||||
| For  | 
 | 
 | 
 | 
 | ||||||||||
| artic@vnet.ibm.com | 
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 | |||
Software/Microcode Installation
The following software and microcode (or equivalent) are supported:
Ÿ One of the following sets of software products:
| – | IBM | Personal Computer DOS (Version 3.3 or higher) | 
| – | IBM | Realtime Interface  | 
| 
 | (Version 1.10 or higher) | |
–IBM X.25 
| 
 | or | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
| – | IBM | Operating | System/2 (OS/2 | Version 3.0 | or | 2.11 with Fix | ||
| 
 | Pack | 
 | 
 | 
 | 
 | 
 | ||
| – IBM Realtime Interface  | ||||||||
| 
 | Support program | (Version | 1.10 | or | higher) | 
 | 
 | |
| – | IBM | Communication | Manager/2 | (Version | 1.11 | or | higher) | |
Note: See “Step 2. Download the Diagnostics and Operating
System Support Programs” on page