Fujitsu 5000 user manual Troubleshooting, The access lamp does not light up, The screen flickers

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2 Troubleshooting

2 Troubleshooting

This section provides troubleshooting information for each function. Consult this section as required. For troubleshooting information for Windows NT, refer to the Windows NT manual or the online help registered on the Start menu.

■Troubleshooting information on the computer main unit and peripheral units

●The access lamp does not light up.

The PC may be faulty. Contact a dealer or the Fujitsu service center.

●No data is displayed on the screen.

Confirm the following:

-Is the Power switch on the display turned on?

-Is the power savings mode selected? Move the mouse or press any key.

-Is the display cable connected correctly? See page 2 "Installation" to connect the display cable correctly.

-Is the power cable of the display unit connected to the outlet? See page 2 "Installation" to connect the power cable correctly.

WARNING

Electric shock

● Before connecting cables, turn off the power to prevent electric shock.

-Are the brightness and contact variable resistors on the CRT display unit adjusted correctly? Adjust the screen image using the brightness and contact variable resistors.

●The screen flickers.

Is there any strong magnetic field in the vicinity of the computer, such as a TV set? If so, keep away from the PC.

●The screen sides are cut.

Adjust the horizontal screen size using the adjustment controls on the CRT display unit.

●Data cannot be read from or written to floppy disks.

Check the following:

-Is the floppy disk drive head dirty? Clean the head using a cleaning disk.

-Is the floppy disk write-protected? Move the write-protect tab on the floppy disk to a the write- enabled position.

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Contents DESKPOWER 5000 Series User’s Manual IMPORTANT SAFETY INSTRUCTIONS Greetings Command entries Conventions used in this manualWarning icons Representing keys and use thereofConventions used in the text of the manual Screen display examplesIllustrations Custom-made optionsWarning and caution labels Rear of the PC main unit Inside the PC main unitManual configuration Chapter 1 Installation and ConnectionChapter 3 Installing Internal Options Chapter 4 TroubleshootingContent InstallationSwitching on Switching offInstalling Memory Modules Installing Expansion CardsInstalling Expansion Bay Options Error MessagesStandard Specifications Cleaning Method1 Name and Function of Each Component SupplementChapter 1 Installation and Connection and explains how to connect various cables1 Installation Installation locationExample of installing the PC ⁄ PointPrecautions to be taken by the PC user Precautions to be taken by the TV or radioPreventing electromagnetic interference with a TV or radio 2 Connection Attaching CRT display, keyboard, mouse, and LAN cables ⁄ Point Connect the power cord to the CRT displaythe rear of the CRT display Connect the power cord to the outlet Connect the CRT cable to the PC main unitConnecting the power cord Upon completion of all connectionsDo not plug or unplug the power cord with wet hands Chapter 2 Basic Operations power on and off and handle storage media1 Switching on Press the power switch of the CRT displayPress the power switch of the PC main unit Wait about 10 seconds before switching the PC on or off again 2 Switching off Turning off the power via Windows1 Click Start Turning off the power via Windows NT 2 Click Shut Down3 Reset Resetting the PC via WindowsResetting the PC via Windows NT 1 Click Start and Shut DownClick Start and Shut Down Select Restart and click OKHandling precautions 4 Floppy DiskMounting and dismounting a floppy disk Mounting a floppy disk1 Confirm that the floppy disk access indicator lamp is off Dismounting a floppy disk2 Press the floppy disk eject button 5 CD-ROM Mounting and dismounting a CD-ROM disk Mounting a CD-ROMDismounting a CD-ROM 1 Press the EJECT button. The CD-ROM tray is ejectedWhat is a hard disk? 6 Hard DiskChapter 3 Installing Internal Options 1 Introduction Installing positions of internal options Removing the upper cover Removing the front panel1 Remove three screws at the rear of the PC main unit 2 Remove the upper cover2 Installing Memory Modules DIMM DIMMInstalling an additional memory Memory1 Remove the upper cover 2 Push down the hooks at both ends of the slotRemoving the memory 3 Attach the upper cover3 Installing Expansion Cards Expansion cards for PCI bus Plug & Play compatible cards Expansion card installation procedure for a PC using Windows Turning on the PC after installing theExpansion card installation procedure for a PC using Windows NTStarting and terminating the ICU For a PC using Windows NT Set up the resourcesSelect the Exit command and press the Enter key 1 If the PC is turned on, turn it offInstalling an expansion card Slide the motherboard for installing a small expansion cardInsert the expansion card into the connector Remove the slot coverInstall the motherboard when a large expansion card has been installed8 Install the retaining metal bracket at the side for installing a large expansion card4 Installing Expansion Bay Options genuine internal options in the PC expansion bay Set up the jumper switch Replacing a internal hard disk equipped as standardIf retaining metal brackets are mounted on both sides of the internal hard disk to be replaced, remove them7 Install the internal hard disk in the PC main unit 9 Attach the upper cover 10 Use BIOS setup to set the hard disk6 Replace the internal hard disk 8 Connect the cables to the hard diskInstalling internal options to 3.5-inch expansion bays both sides of the internal hard disk to be installed, remove themSet the internal option Remove the upper cover Remove the front panel7 Install a internal option in the retaining metal bracket 8 Install the internal option in the PC main unit6 Remove the retaining metal bracket from the PC main unit 10 Connect the power cord 9 Connect the flat cable13 Use BIOS setup to configure the internal option 11 Attach the front panel12 Attach the upper cover Installing internal options to 5-inch expansion bays 1 Configure the internal option5 Insert the internal option from the front side of the PC main unit Secure the internal option with two screws Connect the flat cable 8 Connect the power cord dismounted10 Attach the front panel HookUse BIOS setup to configure the internal option Attach the upper coverChapter 4 Troubleshooting as expected1 Error Messages Error messages displayed by the PCError Message Description and necessary actionTo boot booting the OS, press the F1 key. To run the BIOS Error Message Correcting errors 2 Troubleshooting The access lamp does not light upNo data is displayed on the screen The screen flickersTroubleshooting information on Windows The power is not turned on or the Power lamp on the front panelCharacters entered using the keyboard are not displayed does not light upIf an error recurs The mouse is disabled and Windows 98 cannot endAppendix This appendix explains how to clean the PC and provides PC main unitspecifications 1 Name and Function of Each Component Front of the PC main unitMicrophone terminal Rear of the PC main unit Power-switching switch OutletVentilation holes InletMONITOR Connect the CRT cable Inside the PC main unit Power supply unit 3.5-inch expansion bayRiser board Internal hard diskMotherboard/riser board CPU JP3 jumper switchInternal battery Primary IDE connector2 Standard Specifications PC main unit specificationsDESKPOWER Product nameNumber of Storage LAN adapter specifications Sound specificationsLAN controller IntelConnector specifications CRT connectorLAN connector 100BASE-TX/10BASE-T Signal nameParallel connector Serial connectorMouse connector Keyboard connectorUSB connector SeriesA 3 Cleaning Method Cleaning the PC main unitCleaning the keyboard Cleaning a CD-ROMCleaning a floppy disk drive Remove the ball and clean with waterClean the inside of the mouse For Windows 9X/NT modelNote on using the display Note on using an analog liquid crystal displayDisplay disturbed when the screen mode is changed 4 SupplementAbout USB Windows 98/2000 printer, modem, and speaker interfacesPower Saving Function Wake up On LANLAN Cable LAN AdapterCD-ROM drive Intel processor serial numberMouse with scroll functionwheel Tel 65-776 Fax 65-776 8th Floor Wisma Damansara Jalan Semantan 50490 Kuala Lumpur MalaysiaTel 603-253 Fax 603-253

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