IBM V-CAN manual Can Member Questions, Instructions for Locating the Online Functions

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INDIANA ELIGIBILITY MODERNIZATION

Voluntary Community Assistance Network (V-CAN)

HIP Application and Brochures order form

To order HIP applications and brochures for your office, complete and submit the HIP Applications and Brochures order form.

5.1.2V-CAN Member Questions

Questions and comments about eligibility modernization and the V-CAN should be emailed to the IBM- led Coalition at vcan@us.ibm.com. If you are working with or on behalf of a client and experience a problem, please let us know. When reporting an issue, please provide the following information in your email:

ƒClient name and case number or date of birth and last four digits of Social Security Number;

ƒName of Call Center Representative, if applicable;

ƒTime of day the call was made, if applicable; and

ƒPhone number where the call was placed, if applicable.

5.1.3Instructions for Locating the Online Functions

Use the following instructions to locate the screening and online application and to check case and report changes on the Internet:

ƒGo to www.in.gov/fssa;

ƒClick the “Apply for Benefits/Manage your Benefits” button;

ƒSelect the county where the applicant resides (NOTE: only applicants in counties where Eligibility Modernization has been implemented can use this function);

ƒClick “Start Here” ; and

ƒOn the Welcome page, select the appropriate link to Screen for Services,

Apply for Benefits, Check Case Status or Report a Change.

Figure 14: Online Tools Welcome Page

Apply for Benefits

Screen for Services

Report a Change

Check Case Status

V-CAN User Guide

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vcan@us.ibm.com

 

 

 

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Contents Can User Guide Table of Contents Can User Guide Getting StartedIntroduction Phone o FAX o Mail Options for Access PointsApplication Process After Modernization Applying for Benefits in the New SystemApplying for Benefits Overview Internet Screening Screening Results Apply for Benefits Option 2 Internet Screening Ö Print Ö Paper Application Online Application Returning UserOption 3 Internet Screening Ö Mail Ö Paper Application JanesmithOnline Application Ö Electronic Signature Online ApplicationElectronic Signature Paper Application Call CenterSubmitting an Application Application PacketSelect Documents Mailed or FAXed To the Fssa Service Center Interviews Application ProcessingAuthorized Representative section of the online application Authorized RepresentativesHoosier Healthwise Other Application ProcessesHealthy Indiana Plan HIP Application Tips Managing Benefits Overview Managing Benefits in the New SystemAgency Registration New Checking Case Statusƒ Checking case status on the automated phone system Reporting Changesƒ Checking case status with a Call Center Representative ƒ Reporting Changes on the Internetƒ Reporting Changes on the automated phone system Redeterminationƒ Medicaid and/or Tanf Cases only no Food Stamps ƒ Cases including Food Stamps elderly and disabledCall Center Main Menu 7am 7pm, Monday Friday, local time Call Center Main Menu After-Hours Automated System Tier SpecialistsIndiana Eligibility Modernization Client Support Materials Overview Access Point MaterialsClient Support Materials Referral Member Materials How to Order Client Support MaterialsCan Publications and Documents Can ResourcesGeneral Instructions for Locating the Online Functions Can Member QuestionsQuick Reference Cards AppendixPublic Assistance Contacts Call Center Main MenuHealthy Indiana Plan HIP Cash Assistance TANF, Food Stamp and Health CoverageHoosier Works Electronic Benefit Transfer EBT Cards Hoosier HealthwiseFind a Local DFR Office Check Case Status Listen to Frequently Asked Questions regardingIndiana Benefits Information to Get You Started

V-CAN specifications

IBM V-CAN, or IBM Virtual Cloud Access Network, represents a transformative approach in the realm of network architecture and cloud computing. Designed to provide seamless connectivity and security across various cloud environments, V-CAN offers a robust framework that allows businesses to innovate rapidly while maintaining control over their network resources.

One of the main features of IBM V-CAN is its emphasis on flexibility. Organizations can utilize V-CAN to integrate with multiple cloud providers, creating a hybrid cloud environment that optimally meets their needs. This flexibility enables businesses to distribute workloads across public, private, and on-premises resources, ensuring they have the scalability necessary to respond to fluctuating demands.

Another key characteristic of V-CAN is its focus on security. In today's digital landscape, protecting sensitive data is paramount. IBM V-CAN employs advanced security protocols, including end-to-end encryption and identity and access management, to safeguard data in transit and at rest. This dedication to security helps organizations mitigate risks associated with data breaches and unauthorized access, establishing a secure environment for all network activities.

V-CAN also leverages cutting-edge technologies such as Software-Defined Networking (SDN) and Network Function Virtualization (NFV). SDN allows for the dynamic management of network resources, enabling organizations to configure their networks on the fly based on real-time requirements. NFV complements this by virtualizing various network functions, reducing the need for dedicated hardware and simplifying management.

The integration of AI and machine learning within V-CAN enhances its capabilities further. These technologies allow for the analysis of network traffic patterns, automated threat detection, and proactive management of resources. As a result, organizations can optimize their network performance and react promptly to any potential issues.

Additionally, IBM V-CAN supports seamless collaboration across teams, regardless of their geographical location. With an intuitive interface and real-time data sharing capabilities, businesses can foster innovation while maintaining transparency and operational efficiency.

In conclusion, IBM V-CAN is a comprehensive solution that combines flexibility, security, and advanced technologies to meet the ever-evolving needs of businesses today. Its ability to integrate with multiple cloud environments, alongside robust security measures and intelligent network management, positions it as a valuable asset for organizations looking to thrive in the digital age. As cloud computing continues to evolve, V-CAN stands out as a cutting-edge framework that empowers businesses to navigate the complexities of a multi-cloud world effectively.
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