IBM V-CAN manual Options for Access Points, Phone o FAX o Mail

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INDIANA ELIGIBILITY MODERNIZATION

Voluntary Community Assistance Network (V-CAN)

1.1.2Options for Access Points

The first step to becoming a V-CAN Access Point is to determine your level of participation. V-CAN membership is completely voluntary and you can choose the level of access that fits your available resources and client needs. There is no one-size-fits-all approach to V-CAN membership. If you are a V- CAN Access Point or are considering becoming one, below are some options for consideration:

ƒAn Access Point will provide at least one of the following: o Computer

-Internet (Internet Explorer 6.0 or Netscape 7.0 - Free download)

-Adobe Acrobat Reader version 4.0 or newer (Free download)

-Printer (Optional, if computer is provided)

oPhone o FAX o Mail

ƒAccess Points can choose to provide the method(s) of access (computer, phone, etc.) that make sense for their clients and available resources.

ƒAccess Points can choose to be publicized or non-publicized.

9Publicized Access Points serve the public and are listed on the FSSA website as locations where applicants and clients can visit to apply for or manage benefits. To find a list of Publicized Access Points in your county, go to www.in.gov/fssa, click “Family Resources” and “Where do I apply?”, then select your county.

9Non-publicized Access Points provide access to any or all of the new tools for their existing clients only. Non-publicized Access Points will not be listed on the FSSA website.

You can upgrade your V-CAN member status at any time. If you would like to

upgrade to an Access Point or update your status as publicized or non- publicized, email us at vcan@us.ibm.com.

Non-publicized Access Points will not be listed on the FSSA website.

V-CAN User Guide

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vcan@us.ibm.com

 

 

 

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Contents Can User Guide Table of Contents Introduction Getting StartedCan User Guide Options for Access Points Phone o FAX o MailApplying for Benefits Overview Applying for Benefits in the New SystemApplication Process After Modernization Internet Screening Screening Results Apply for Benefits Online Application Returning User Option 2 Internet Screening Ö Print Ö Paper ApplicationJanesmith Option 3 Internet Screening Ö Mail Ö Paper ApplicationOnline Application Online Application Ö Electronic SignatureElectronic Signature Call Center Paper ApplicationApplication Packet Submitting an ApplicationSelect Documents Mailed or FAXed To the Fssa Service Center Application Processing InterviewsAuthorized Representatives Authorized Representative section of the online applicationOther Application Processes Hoosier HealthwiseHealthy Indiana Plan HIP Application Tips Managing Benefits in the New System Managing Benefits OverviewAgency Registration New Checking Case StatusReporting Changes ƒ Checking case status on the automated phone systemƒ Checking case status with a Call Center Representative ƒ Reporting Changes on the InternetRedetermination ƒ Reporting Changes on the automated phone systemCall Center Main Menu 7am 7pm, Monday Friday, local time ƒ Cases including Food Stamps elderly and disabledƒ Medicaid and/or Tanf Cases only no Food Stamps Tier Specialists Call Center Main Menu After-Hours Automated SystemIndiana Eligibility Modernization Client Support Materials Access Point MaterialsClient Support Materials Overview How to Order Client Support Materials Referral Member MaterialsGeneral Can ResourcesCan Publications and Documents Can Member Questions Instructions for Locating the Online FunctionsAppendix Quick Reference CardsPublic Assistance Contacts Call Center Main MenuCash Assistance TANF, Food Stamp and Health Coverage Healthy Indiana Plan HIPHoosier Works Electronic Benefit Transfer EBT Cards Hoosier HealthwiseListen to Frequently Asked Questions regarding Find a Local DFR Office Check Case StatusIndiana Benefits Information to Get You Started

V-CAN specifications

IBM V-CAN, or IBM Virtual Cloud Access Network, represents a transformative approach in the realm of network architecture and cloud computing. Designed to provide seamless connectivity and security across various cloud environments, V-CAN offers a robust framework that allows businesses to innovate rapidly while maintaining control over their network resources.

One of the main features of IBM V-CAN is its emphasis on flexibility. Organizations can utilize V-CAN to integrate with multiple cloud providers, creating a hybrid cloud environment that optimally meets their needs. This flexibility enables businesses to distribute workloads across public, private, and on-premises resources, ensuring they have the scalability necessary to respond to fluctuating demands.

Another key characteristic of V-CAN is its focus on security. In today's digital landscape, protecting sensitive data is paramount. IBM V-CAN employs advanced security protocols, including end-to-end encryption and identity and access management, to safeguard data in transit and at rest. This dedication to security helps organizations mitigate risks associated with data breaches and unauthorized access, establishing a secure environment for all network activities.

V-CAN also leverages cutting-edge technologies such as Software-Defined Networking (SDN) and Network Function Virtualization (NFV). SDN allows for the dynamic management of network resources, enabling organizations to configure their networks on the fly based on real-time requirements. NFV complements this by virtualizing various network functions, reducing the need for dedicated hardware and simplifying management.

The integration of AI and machine learning within V-CAN enhances its capabilities further. These technologies allow for the analysis of network traffic patterns, automated threat detection, and proactive management of resources. As a result, organizations can optimize their network performance and react promptly to any potential issues.

Additionally, IBM V-CAN supports seamless collaboration across teams, regardless of their geographical location. With an intuitive interface and real-time data sharing capabilities, businesses can foster innovation while maintaining transparency and operational efficiency.

In conclusion, IBM V-CAN is a comprehensive solution that combines flexibility, security, and advanced technologies to meet the ever-evolving needs of businesses today. Its ability to integrate with multiple cloud environments, alongside robust security measures and intelligent network management, positions it as a valuable asset for organizations looking to thrive in the digital age. As cloud computing continues to evolve, V-CAN stands out as a cutting-edge framework that empowers businesses to navigate the complexities of a multi-cloud world effectively.