IBM V-CAN manual Cash Assistance TANF, Food Stamp and Health Coverage, Healthy Indiana Plan HIP

Page 31

INDIANA ELIGIBILITY MODERNIZATION

Voluntary Community Assistance Network (V-CAN)

V-CAN Contacts

Public Assistance Contacts

Cash Assistance (TANF), Food Stamp and Health Coverage

To apply for and manage Cash Assistance (TANF), Food Stamps and Health Coverage:

ƒToll-free Call Center: 1-800-403-0864

ƒService Center FAX: 1-800-403-0864 (same as toll-free number)

ƒTTY calls to Call Center: 1-800-743-3333

ƒOnline Application: www.in.gov/fssa, click “Apply for Benefits/Manage your Benefits”

ƒV-CAN website: www.in.gov/fssa, click “Eligibility Modernization” and “Communications”

ƒV-CAN Questions and Comments: email vcan@us.ibm.com

Healthy Indiana Plan (HIP)

To request an application or receive information about benefit plan choices:

ƒHIP Call Center: 1-877-GET-HIP-9

ƒHIP website: www.HIP.IN.gov

Hoosier Works Electronic Benefit Transfer (EBT) Cards

To request EBT card balance or other detailed EBT information:

ƒEBT Help Desk: 1-877-768-5098

Hoosier Healthwise

To receive Hoosier Healthwise and benefit plan/medical provider choices:

ƒHoosier Healthwise toll-free number: 1-800-889-9949

Indiana Office of Medicaid Policy and Planning (OMPP)

To find out Medicaid enrollment status or receive other provider information:

ƒIndiana Medicaid website: www.indianamedicaid.com

Indiana Public Health and Assistance Helpline

To report a concern or compliment about the local DFR office or Service Center (for clients in regions where eligibility modernization is implemented):

ƒ Indiana Public Health and Assistance Helpline: 1-877-246-3243

V-CAN User Guide

31

vcan@us.ibm.com

 

 

 

Page 30 Page 32
Image 31
Page 30 Page 32
Contents Can User Guide Table of Contents Introduction Getting StartedCan User Guide Phone o FAX o Mail Options for Access PointsApplying for Benefits Overview Applying for Benefits in the New SystemApplication Process After Modernization Internet Screening Screening Results Apply for Benefits Option 2 Internet Screening Ö Print Ö Paper Application Online Application Returning UserOption 3 Internet Screening Ö Mail Ö Paper Application JanesmithOnline Application Ö Electronic Signature Online ApplicationElectronic Signature Paper Application Call CenterSubmitting an Application Application PacketSelect Documents Mailed or FAXed To the Fssa Service Center Interviews Application ProcessingAuthorized Representative section of the online application Authorized RepresentativesHoosier Healthwise Other Application ProcessesHealthy Indiana Plan HIP Application Tips Checking Case Status Managing Benefits in the New SystemManaging Benefits Overview Agency Registration Newƒ Reporting Changes on the Internet Reporting Changesƒ Checking case status on the automated phone system ƒ Checking case status with a Call Center Representativeƒ Reporting Changes on the automated phone system RedeterminationCall Center Main Menu 7am 7pm, Monday Friday, local time ƒ Cases including Food Stamps elderly and disabledƒ Medicaid and/or Tanf Cases only no Food Stamps Call Center Main Menu After-Hours Automated System Tier SpecialistsIndiana Eligibility Modernization Client Support Materials Access Point MaterialsClient Support Materials Overview Referral Member Materials How to Order Client Support MaterialsGeneral Can ResourcesCan Publications and Documents Instructions for Locating the Online Functions Can Member QuestionsCall Center Main Menu AppendixQuick Reference Cards Public Assistance ContactsHoosier Healthwise Cash Assistance TANF, Food Stamp and Health CoverageHealthy Indiana Plan HIP Hoosier Works Electronic Benefit Transfer EBT CardsFind a Local DFR Office Check Case Status Listen to Frequently Asked Questions regardingIndiana Benefits Information to Get You Started

V-CAN specifications

IBM V-CAN, or IBM Virtual Cloud Access Network, represents a transformative approach in the realm of network architecture and cloud computing. Designed to provide seamless connectivity and security across various cloud environments, V-CAN offers a robust framework that allows businesses to innovate rapidly while maintaining control over their network resources.

One of the main features of IBM V-CAN is its emphasis on flexibility. Organizations can utilize V-CAN to integrate with multiple cloud providers, creating a hybrid cloud environment that optimally meets their needs. This flexibility enables businesses to distribute workloads across public, private, and on-premises resources, ensuring they have the scalability necessary to respond to fluctuating demands.

Another key characteristic of V-CAN is its focus on security. In today's digital landscape, protecting sensitive data is paramount. IBM V-CAN employs advanced security protocols, including end-to-end encryption and identity and access management, to safeguard data in transit and at rest. This dedication to security helps organizations mitigate risks associated with data breaches and unauthorized access, establishing a secure environment for all network activities.

V-CAN also leverages cutting-edge technologies such as Software-Defined Networking (SDN) and Network Function Virtualization (NFV). SDN allows for the dynamic management of network resources, enabling organizations to configure their networks on the fly based on real-time requirements. NFV complements this by virtualizing various network functions, reducing the need for dedicated hardware and simplifying management.

The integration of AI and machine learning within V-CAN enhances its capabilities further. These technologies allow for the analysis of network traffic patterns, automated threat detection, and proactive management of resources. As a result, organizations can optimize their network performance and react promptly to any potential issues.

Additionally, IBM V-CAN supports seamless collaboration across teams, regardless of their geographical location. With an intuitive interface and real-time data sharing capabilities, businesses can foster innovation while maintaining transparency and operational efficiency.

In conclusion, IBM V-CAN is a comprehensive solution that combines flexibility, security, and advanced technologies to meet the ever-evolving needs of businesses today. Its ability to integrate with multiple cloud environments, alongside robust security measures and intelligent network management, positions it as a valuable asset for organizations looking to thrive in the digital age. As cloud computing continues to evolve, V-CAN stands out as a cutting-edge framework that empowers businesses to navigate the complexities of a multi-cloud world effectively.
Top Page Image Contents