Fujitsu MAV2036RC, MAV2073RC manual Error Analysis Information Collection Sense Data Analysis

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CHAPTER 7 Error Analysis

7.1Error Analysis Information Collection

7.2Sense Data Analysis

This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting.

A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes. Unless otherwise specified, "sense data" means the above three codes. When sense data is represented as (x-xx-xx), the leftmost x is a sense key, the middle xx is an additional sense code, and the rightmost x is an additional sense code qualifier.

7.1Error Analysis Information Collection

7.1.1Sense data

When HDD posts a CHECK CONDITION status, the current command or queued command is cleared. In such a case, the HDD generates sense data about the command-issuing INIT. The INIT can read the sense data by reading the sense data added to the response frame of the command where an error occurred (Auto Sense function).

7.1.2Sense key, additional sense code, and additional sense code qualifier

If an error is detected in a disk drive, the error status is indicated in the sense data collected from the disk drive. Figure 7.1 shows the positions of a sense key, additional sense code, and additional sense code qualifier.

C141-E219

7-1

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Contents C141-E219-01EN For Safe Operation Revision Record Related Standards Overview of Manual PrefaceConventions for Alert Messages PrefaceImportant Alert Messages Important Alert ItemsData loss Important Alert ItemsSpecifications Maintenance ManualManual Organization Product InterfaceThis page is intentionally left blank Contents Contents InstallationSense data 4-44-xx, 5-2x-xx, B-44-xx, B-47-xx, B-4B-xx Troubleshooting with disk drive replacement in the fieldTroubleshooting with parts replacement in the factory Figures Tables This page is intentionally left blank General Description Standard Features Hardware Structure System ConfigurationGeneral Description Standard FeaturesStandard Features General Description Hardware Structure System Configuration Model names and order numbers Hardware SpecificationsHardware Specifications Model name and order number Function specifications SpecificationsMAV2073RC MAV2036RC 32/34 MeeprmlHardware Specifications Environmental/Power requirements Environmental specificationsMTBF= Error rateReliability Specifications Data Space Cylinder configurationData Space Logical Data Block Addressing Defect Management Data Format Data Space Spare area in cell Alternate spare areaTrack format Sector format Track skew/head skewData Space Format capacity Logical Data Block Addressing Alternate block allocation Defect Management Defect listDefect Management Alternate block allocation by Format Unit commandAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Mounting Requirements Dimensions Installation RequirementsMounting orientations Installation RequirementsMounting Requirements Mounting frame structure Connection Requirements Surface temperature check point and maximum temperatureHDC MPUService clearance area Current waveform +12V DC Power Supply RequirementsConnector location 10 SAS plug connector overview Interface connectorInterface connector SAS plug signal allocationCN1 Installation Installation Mounting Drives Mounting procedures SettingSetting Port Address Installation Formatting Installation Setting parameters Arre Awre PER AwreArre Xxxx DiscXffff Dismounting Drives Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Precautions Maintenance InformationMaintenance requirements Revision numbers Maintenance levelsIndicating revision numbers Tools and test equipment Tests Test flowchartOperation test Diagnostic testOperation Check Initial seek operation check Troubleshooting with disk drive replacement in the field Troubleshooting ProceduresSystem-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factoryError Analysis Information Collection Sense data Error Analysis Information Collection Sense Data AnalysisILI Error AnalysisLSB SksvDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-40-xx, and 4-C4-xx Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorGlossary Target Targ GlossaryAcronyms and Abbreviations SAS Acronyms and AbbreviationsECC BcrcIndex Mode SELECT/MODE SelectMtbf Mttr PADC141-E219 IN-3 This page is intentionally left blank Comment Form This page is intentionally left blank