IBM G40 Series manual Solving computer problems

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Chapter 2. Solving computer problems

Diagnosing problems	.	10	Battery problems	.	.	.	23
Troubleshooting	.	11	Hard disk drive problems . . .	.	.	.	23
Error messages	.	11	Startup problems	.	.	.	24
Errors without messages	.	15	Other problems	.	.	.	27
A password problem	.	16	Starting BIOS Setup Utility . . . .	.	.	.	29
A power switch problem	.	17	Recovering pre-installed software . .	.	.	.	31
Keyboard problems	.	17	Replacing the hard disk drive . . .	.	.	.	32
Standby or hibernation problems . . .	.	17	Replacing the battery	.	.	.	35
Computer screen problems	. 20

© Copyright IBM Corp. 2003

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important Regulatory Notice for Users Important Notice for UsersInformation about hard disk capacity Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Carry your computer properly Important tips Be careful about where and how you work Caring for your ThinkPad computer Be gentle with your computerHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Solving computer problems Click PC-Doctor Diagnosing problemsError messages TroubleshootingSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Keyboard problems Power switch problemStandby or hibernation problems Solving computer problems Clear the Auto insert notification check box Click the Device Manager tabFor Windows XP or Windows Computer screen problemsSolution Click the Create hibernation file buttonFor Windows For Windows XPClick Control Panel Click AdvancedSolving computer problems Hard disk drive problems Battery problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Handling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Telephone numbers 4HWSE3.html IBM FRUGetting help and service Getting help around the world Getting help and service Appendix A. Important safety instructions ThinkPad G40 Series Service and Troubleshooting Guide Appendix A. Important safety instructions Modem safety information Laser compliance statement ThinkPad G40 Series Service and Troubleshooting Guide Wireless Interoperability Appendix B. Wireless related informationUsage environment and your Health ThinkPad G40 Series Service and Troubleshooting Guide Machine type Appendix C. Warranty informationWarranty Period Warranty service and supportCalling for service Before you call for servicePart 1 General Terms IBM Statement of Limited Warranty Z125-4753-06 8/2000Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland United Kingdom ThinkPad G40 Series Service and Troubleshooting Guide Processing date data Appendix D. NoticesElectronic emission notices References to Web site addressesIndustry Canada Class B Emission Compliance Statement Collecting and recycling a disused ThinkPad computer Disposing of a disused lithium batteryProduct notice requirements Environmental notices for JapanTrademarks Handling a disused ThinkPad battery packThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1534