IBM G40 Series manual Troubleshooting, Error messages

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Solving computer problems

Troubleshooting

If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM button. The following section only describes problems that might prevent you from accessing this help system.

Error messages

Notes:

1.In the charts, x can be any character.

2.The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message	Solution

0175: Bad CRC1, stop	The EEPROM checksum is not correct (block #6). Have the computer
POST task	serviced.

0177: Bad SVP data, stop	The EEPROM checksum of the supervisor password is not correct. Have the
POST task.	computer serviced.

0182: Bad CRC2. Enter	The EEPROM checksum CRC2 is not correct. Enter BIOS setup and load
BIOS Setup and load	default setting.
Setup defaults.

0185: Bad startup	The EEPROM checksum of the startup sequence is not correct. Enter BIOS
sequence settings. Enter	setup and load default setting.
BIOS Setup and load
Setup defaults.

0187: EAIA data access	The access to EEPROM is failed. Have the computer serviced.
error

0188: Invalid RFID	The EEPROM checksum is not correct (block # 0 and 1). The system board
Serialization Information	should be replaced, and the box serial number needs to be reinstalled. Have
Area.	the computer serviced.

0189: Invalid RFID	The EEPROM checksum is not correct (block # 4 and 5). The system board
configuration	should be replaced, and the UUID needs to be reinstalled. Have the
information area	computer serviced.

0190: Critical low-battery	The computer turned off because the battery is low. Connect the ac adapter
error	to the computer and charge the battery, or replace the battery with a fully
	charged one.

0191: System Security -	The system configuration change has failed. Confirm the operation and try
Invalid remote change	again.To clear the error, enter the IBM BIOS Setup Utility.
requested.

0199: System Security -	This message is displayed if you enter a wrong supervisor password more
IBM Security password	than three times. Confirm the supervisor password and try again. To clear
retry count exceeded.	the error, enter the IBM BIOS Setup Utility.

Chapter 2. Solving computer problems 11

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important Notice for Users Important Regulatory Notice for UsersInformation about hard disk capacity Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Solving computer problems Click PC-Doctor Diagnosing problemsError messages TroubleshootingSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Power switch problem Keyboard problemsStandby or hibernation problems Solving computer problems Clear the Auto insert notification check box Click the Device Manager tabSolution Computer screen problemsClick the Create hibernation file button For Windows XP or WindowsClick Control Panel For Windows XPClick Advanced For WindowsSolving computer problems Hard disk drive problems Battery problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Handling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebCalling IBM Telephone numbers 4HWSE3.html IBM FRUGetting help and service Getting help around the world Getting help and service Appendix A. Important safety instructions ThinkPad G40 Series Service and Troubleshooting Guide Appendix A. Important safety instructions Modem safety information Laser compliance statement ThinkPad G40 Series Service and Troubleshooting Guide Appendix B. Wireless related information Wireless InteroperabilityUsage environment and your Health ThinkPad G40 Series Service and Troubleshooting Guide Warranty Period Appendix C. Warranty informationWarranty service and support Machine typeCalling for service Before you call for servicePart 1 General Terms IBM Statement of Limited Warranty Z125-4753-06 8/2000Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland United Kingdom ThinkPad G40 Series Service and Troubleshooting Guide Processing date data Appendix D. NoticesElectronic emission notices References to Web site addressesIndustry Canada Class B Emission Compliance Statement Product notice requirements Disposing of a disused lithium batteryEnvironmental notices for Japan Collecting and recycling a disused ThinkPad computerTrademarks Handling a disused ThinkPad battery packThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1534