IBM G40 Series manual Select Security IBM Predesktop Area- Access IBM Predesktop

Page 24

Solving computer problems

Message

Solution

 

 

1810: Hard disk partition

A problem in recognizing the layout of the partition on the hard disk has

layout error

halted the computer startup. Either the IBM Predesktop Area has been

 

deleted, or the hard disk contains corrupt data. To try to restart your

 

computer, complete one of the following:

 

v If the IBM Predesktop Area has been deleted

 

1. Press F1 to open the IBM BIOS Setup Utility.

 

2. Select Security –> IBM Predesktop Area–> Access IBM Predesktop

 

Area.

 

3. Set this item to Disabled.

 

4. Save and exit.

 

v If the above fails

 

1. Press Enter.

 

2. Click RECOVER TO FACTRY CONTENTS and follow on-screen

 

instructions.

 

Note: This will permanently erase the entire contents of the hard disk,

 

and then install software preinstalled by IBM.

 

Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area.

 

If the computer still does not start, call the IBM HelpCenter. Telephone

 

numbers are under “Calling IBM” on page 38

 

 

The power-on password

A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

 

accepted, a supervisor password might have been set. Type the supervisor

 

password and press Enter. If you still see the same error message, have the

 

computer serviced.

 

 

The hard disk password

A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

 

If you still see the same error message, have the computer serviced.

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

Operating system not

Verify the following:

found.

v The hard disk drive is correctly installed.

 

v A startable diskette is in the diskette drive

 

If you still see the same error message, check the boot sequence, using the

 

IBM BIOS Setup Utility.

 

 

Fan error

The cooling fan has failed. Have the computer serviced.

 

 

14ThinkPad® G40 Series Service and Troubleshooting Guide

Image 24
Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important Notice for Users Important Regulatory Notice for UsersInformation about hard disk capacity Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features Diskette drive External interfaceSpecifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Solving computer problems Diagnosing problems Click PC-Doctor Troubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Power switch problem Keyboard problemsStandby or hibernation problems Solving computer problems Click the Device Manager tab Clear the Auto insert notification check boxComputer screen problems SolutionClick the Create hibernation file button For Windows XP or WindowsFor Windows XP Click Control PanelClick Advanced For WindowsSolving computer problems Battery problems Hard disk drive problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Replacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebCalling IBM IBM FRU Telephone numbers 4HWSE3.htmlGetting help and service Getting help around the world Getting help and service Appendix A. Important safety instructions ThinkPad G40 Series Service and Troubleshooting Guide Appendix A. Important safety instructions Modem safety information Laser compliance statement ThinkPad G40 Series Service and Troubleshooting Guide Appendix B. Wireless related information Wireless InteroperabilityUsage environment and your Health ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Warranty information Warranty PeriodWarranty service and support Machine typeBefore you call for service Calling for serviceIBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 General TermsItems Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland United Kingdom ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Disposing of a disused lithium battery Product notice requirementsEnvironmental notices for Japan Collecting and recycling a disused ThinkPad computerHandling a disused ThinkPad battery pack TrademarksThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1534