IBM G40 Series manual Getting help and service

Page 50

Getting help and service

Country or region

Language

Telephone Number

 

 

 

Austria

German

01-24592-5901

 

 

 

Bolivia

Spanish

0800-0189

 

 

 

Belgium

Dutch

02-210 9820

 

French

02-210 9800

 

 

 

Brazil

Portuguese

55-11-3889-8986

 

 

 

Canada

English/ French

1-800-565-3344

 

 

in Toronto only call

 

 

416-383-3344

 

 

 

Chile

Spanish

800-224-488

 

 

 

China

Mandarin

800-810-1818

 

 

 

Colombia

Spanish

980-912-3021

 

 

 

Denmark

Danish

45 20 82 00

 

 

 

Ecuador

Spanish

1-800-426911 (option #4)

 

 

 

Finland

Finnish

09-459 69 60

 

 

 

France

French

02 38 55 74 50

 

 

 

Germany

German

07032-1549 201

 

 

 

Hong Kong

Cantonese

2825-7799

 

 

 

Ireland

English

01-815 9200

 

 

 

Italy

Italian

02-7031-6101

 

 

 

Japan

Japanese

*1

 

 

 

Luxembourg

French

298-977 5063

 

 

 

Mexico

Spanish

001-866-434-2080

 

 

 

Netherlands

Dutch

020-514 5770

 

 

 

New Zealand

English

0800-446-149

 

 

 

Norway

Norwegian

66 81 11 00

 

 

 

Peru

Spanish

0-800-50-866

 

 

 

Portugal

Portuguese

21-791 51 47

 

 

 

Russia

Russian

095-940-2000

 

 

 

Spain

Spanish

91-662 49 16

 

 

 

Sweden

Swedish

08-477 4420

 

 

 

40ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important Notice for UsersImportant Regulatory Notice for Users Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features Diskette drive External interfaceSpecifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Solving computer problems Diagnosing problems Click PC-DoctorTroubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Standby or hibernation problems Power switch problemKeyboard problems Solving computer problems Click the Device Manager tab Clear the Auto insert notification check boxClick the Create hibernation file button Computer screen problemsSolution For Windows XP or WindowsClick Advanced For Windows XPClick Control Panel For WindowsSolving computer problems Battery problems Hard disk drive problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Replacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Calling IBM Getting help and serviceGetting help on the Web IBM FRU Telephone numbers 4HWSE3.htmlGetting help and service Getting help around the world Getting help and service Appendix A. Important safety instructions ThinkPad G40 Series Service and Troubleshooting Guide Appendix A. Important safety instructions Modem safety information Laser compliance statement ThinkPad G40 Series Service and Troubleshooting Guide Usage environment and your Health Appendix B. Wireless related informationWireless Interoperability ThinkPad G40 Series Service and Troubleshooting Guide Warranty service and support Appendix C. Warranty informationWarranty Period Machine typeBefore you call for service Calling for serviceIBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 General TermsItems Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland United Kingdom ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Environmental notices for Japan Disposing of a disused lithium batteryProduct notice requirements Collecting and recycling a disused ThinkPad computerHandling a disused ThinkPad battery pack TrademarksThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1534