IBM G40 Series manual Solving computer problems

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Solving computer problems

Message

Solution

 

 

01C9: More than one

Your ThinkPad computer has a built-in Ethernet feature, and you cannot

Ethernet devices are

add another such feature by installing an Ethernet device such as a

found. Remove one of

Mini-PCI Ethernet Card or an Ethernet Daughter Card. If this error message

them. Press <Esc> to

is displayed, remove the Ethernet device that you installed. Otherwise press

continue.

Esc to ignore the warning message. If this does not solve the problem, have

 

the computer serviced.

 

 

0200: Hard disk error

The hard disk is not working. Make sure that the hard disk drive is attached

 

firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive

 

is not disabled in the Startup menu.

 

 

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or if you have

 

one, the external keyboard. Turn off the computer, and turn off all attached

 

devices. Turn on the computer first; then turn on the attached devices.

 

If you still see the same error code, do the following:

 

If an external keyboard is connected, do the following:

 

v Turn off the computer and disconnect the external keyboard; then turn on

 

the computer. Make sure that the built-in keyboard operates correctly. If it

 

does, have the external keyboard serviced.

 

v Make sure that the external keyboard is connected to the correct

 

connector.

 

Test the computer by using PC-Doctor.

 

v If the computer stops during the test, have the computer serviced.

0230: Shadow RAM error

The shadow RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0231: System RAM error

The system RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0232: Extended RAM

The extended RAM failed. Test your computer’s memory with PC-Doctor. If

error

you have increased memory just before turning the computer on, reinstall it.

 

Then test the memory with PC-Doctor.

 

 

0250: System battery

The backup battery, which is used to preserve the configuration information,

error

such as the date and time, while the computer is turned off, is depleted.

 

Replace the battery and run IBM BIOS Setup Utility to verify the

 

configuration. If you still have a problem, have the computer serviced.

 

 

0251: System CMOS

The system CMOS might have been corrupted by an application program.

checksum bad

The computer uses the default settings. Run IBM BIOS Setup Utility to

 

reconfigure the settings. If you still see the same error code, have the

 

computer serviced.

 

 

0260: System timer error

Have the computer serviced.

 

 

0270: Real time clock

Have the computer serviced.

error

 

 

 

12ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important Regulatory Notice for Users Important Notice for UsersInformation about hard disk capacity Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features Diskette drive External interfaceSpecifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Solving computer problems Diagnosing problems Click PC-DoctorTroubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Keyboard problems Power switch problemStandby or hibernation problems Solving computer problems Click the Device Manager tab Clear the Auto insert notification check boxClick the Create hibernation file button Computer screen problemsSolution For Windows XP or WindowsClick Advanced For Windows XPClick Control Panel For WindowsSolving computer problems Battery problems Hard disk drive problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Replacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM IBM FRU Telephone numbers 4HWSE3.htmlGetting help and service Getting help around the world Getting help and service Appendix A. Important safety instructions ThinkPad G40 Series Service and Troubleshooting Guide Appendix A. Important safety instructions Modem safety information Laser compliance statement ThinkPad G40 Series Service and Troubleshooting Guide Wireless Interoperability Appendix B. Wireless related informationUsage environment and your Health ThinkPad G40 Series Service and Troubleshooting Guide Warranty service and support Appendix C. Warranty informationWarranty Period Machine typeBefore you call for service Calling for serviceIBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 General TermsItems Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland United Kingdom ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Environmental notices for Japan Disposing of a disused lithium batteryProduct notice requirements Collecting and recycling a disused ThinkPad computerHandling a disused ThinkPad battery pack TrademarksThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1534