Solving computer problems
vYou are carrying the hard disk drive.
vYou are carrying your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
Problem: The hard disk drive does not work.
Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is such a mark, the hard disk drive is disabled. Clear the mark to enable the drive by pressing the Insert key.
Startup problems
Problem: The Microsoft® Windows® operating system will not start.
Solution: Use the Access IBM Predesktop Area to help solve or identify your problem.
Starting the Access IBM Predesktop is easy. If the Windows operating system does not start correctly, the Access IBM Predesktop Area will start automatically. If, for some reason the Access IBM Predesktop Area does not open automatically, do the following:
1.Turn off your PC, and then turn it back on again.
2.Watch the screen carefully while your PC starts. When the following prompt is displayed, press the blue Access IBM button to open the Access IBM Predesktop Area: “To interrupt normal startup, press the blue Access IBM button.” The Access IBM Predesktop Area opens to the Utilities page.
24ThinkPad® G40 Series Service and Troubleshooting Guide