IBM G40 manual Solving computer problems

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Solving computer problems

Message

Solution

 

 

01C9: More than one

Your ThinkPad computer has a built-in Ethernet feature, and you cannot

Ethernet devices are

add another such feature by installing an Ethernet device. If this error

found. Remove one of

message is displayed, remove the Ethernet device that you installed.

them. Press <Esc> to

Otherwise press Esc to ignore the warning message. If this does not solve

continue.

the problem, have the computer serviced.

 

 

0200: Hard disk error

The hard disk is not working. Make sure that the hard disk drive is attached

 

firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive

 

is not disabled in the Startup menu.

 

 

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or if you have

 

one, the external keyboard. Turn off the computer, and turn off all attached

 

devices. Turn on the computer first; then turn on the attached devices.

 

If you still see the same error code, do the following:

 

If an external keyboard is connected, do the following:

 

v Turn off the computer and disconnect the external keyboard; then turn on

 

the computer. Make sure that the built-in keyboard operates correctly. If it

 

does, have the external keyboard serviced.

 

v Make sure that the external keyboard is connected to the correct

 

connector.

 

Test the computer by using PC-Doctor.

 

v If the computer stops during the test, have the computer serviced.

0230: Shadow RAM error

The shadow RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0231: System RAM error

The system RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0232: Extended RAM

The extended RAM failed. Test your computer’s memory with PC-Doctor. If

error

you have increased memory just before turning the computer on, reinstall it.

 

Then test the memory with PC-Doctor.

 

 

0250: System battery

The backup battery, which is used to preserve the configuration information,

error

such as the date and time, while the computer is turned off, is depleted.

 

Recharge the battery for one hour by connecting the ac adapter to the

 

computer and run IBM BIOS Setup Utility to verify the configuration. If you

 

still have a probelm, replace the battery and run IBM BIOS Setup Utility to

 

verify the configuration. If you still have a problem, have the computer

 

serviced.

 

 

0251: System CMOS

The system CMOS might have been corrupted by an application program.

checksum bad

The computer uses the default settings. Run IBM BIOS Setup Utility to

 

reconfigure the settings. If you still see the same error code, have the

 

computer serviced.

 

 

0260: System timer error

Have the computer serviced.

 

 

14ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Extension cords and related devicesPlugs and outlets Batteries CD and DVD drive safety Additional safety informationHeat and product ventilation Viii ThinkPad G40 Series Service and Troubleshooting Guide Important safety information ThinkPad G40 Series Service and Troubleshooting Guide Laser compliance statement Xii ThinkPad G40 Series Service and Troubleshooting Guide Important safety information Xiv ThinkPad G40 Series Service and Troubleshooting Guide Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xvi ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM XviiXviii ThinkPad G40 Series Service and Troubleshooting Guide Contents Xx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewFeatures Diskette drive External interfaceSpecifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Diagnosing problems Click PC-DoctorTroubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Power switch problemKeyboard problems TrackPoint problemsProblem SolutionStandby or hibernation problems Solving computer problems Computer screen problems Click Power ManagementFor Windows XP Click Control PanelClick Advanced For WindowsBattery problems Hard disk drive problems Startup problems Other problems Solving computer problems Solving computer problems Starting IBM Bios Setup Utility Solving computer problems Recovering pre-installed software Click Restore factory contentsReplacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebCalling IBM IBM FRU Telephone numbersGetting help and service Getting help around the world Getting help and service Appendix A. Wireless related information Wireless InteroperabilityUsage environment and your Health Enabling Extended Channel Mode Authorized Operation Within the United States and CanadaAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Appendix B. Warranty information Warranty service and supportBefore you call for service Calling for service What this Warranty Does not Cover How to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Part 2 Country-unique Terms Governing LawJurisdiction Argentina CAMBODIA, LAOS, and Vietnam Malasia Following Terms Apply to ALL Emea Countries How to Obtain Warranty Service ThinkPad G40 Series Service and Troubleshooting Guide European Union EU ThinkPad G40 Series Service and Troubleshooting Guide Egypt Germany Items for Which IBM is Not Liable SlovakiaPart 3 Warranty Information Warranty PeriodCustomer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceGuarantee supplement for Mexico Support Center telephone numbersThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Disposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan Trademarks ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P2196