IBM G40 manual Select Security IBM Predesktop Area- Access IBM Predesktop

Page 38

Solving computer problems

Message

Solution

 

 

1810: Hard disk partition

A problem in recognizing the layout of the partition on the hard disk has

layout error

halted the computer startup. Either the IBM Predesktop Area has been

 

deleted, or the hard disk contains corrupt data. To try to restart your

 

computer, complete one of the following:

 

v If the IBM Predesktop Area has been deleted

 

1. Press F1 to open the IBM BIOS Setup Utility.

 

2. Select Security –> IBM Predesktop Area–> Access IBM Predesktop

 

Area.

 

3. Set this item to Disabled.

 

4. Save and exit.

 

v If the above fails

 

1. Press Enter.

 

2. Double-clickRECOVER TO FACTORY CONTENTS and follow

 

on-screen instructions.

 

Note: This will permanently erase the entire contents of the hard disk,

 

and then install software preinstalled by IBM.

 

Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area.

 

If the computer still does not start, call the IBM Support Center. Telephone

 

numbers are under “Calling IBM” on page 40

 

 

The power-on password

A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

 

accepted, a supervisor password might have been set. Type the supervisor

 

password and press Enter. If you still see the same error message, have the

 

computer serviced.

 

 

The hard disk password

A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

 

If you still see the same error message, have the computer serviced.

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

Operating system not

Verify the following:

found.

v The hard disk drive is correctly installed.

 

v A startable diskette is in the diskette drive

 

If you still see the same error message, check the boot sequence, using the

 

IBM BIOS Setup Utility.

 

 

Fan error

The cooling fan has failed. Have the computer serviced.

 

 

16ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePlugs and outlets Power cords and power adaptersExtension cords and related devices Batteries Heat and product ventilation CD and DVD drive safetyAdditional safety information Viii ThinkPad G40 Series Service and Troubleshooting Guide Important safety information ThinkPad G40 Series Service and Troubleshooting Guide Laser compliance statement Xii ThinkPad G40 Series Service and Troubleshooting Guide Important safety information Xiv ThinkPad G40 Series Service and Troubleshooting Guide Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xvi ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM XviiXviii ThinkPad G40 Series Service and Troubleshooting Guide Contents Xx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewFeatures Diskette drive External interfaceSpecifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Diagnosing problems Click PC-DoctorTroubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Power switch problemProblem Keyboard problemsTrackPoint problems SolutionStandby or hibernation problems Solving computer problems Computer screen problems Click Power ManagementClick Advanced For Windows XPClick Control Panel For WindowsBattery problems Hard disk drive problems Startup problems Other problems Solving computer problems Solving computer problems Starting IBM Bios Setup Utility Solving computer problems Recovering pre-installed software Click Restore factory contentsReplacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service from IBM Calling IBM Getting help and serviceGetting help on the Web IBM FRU Telephone numbersGetting help and service Getting help around the world Getting help and service Usage environment and your Health Appendix A. Wireless related informationWireless Interoperability Enabling Extended Channel Mode Authorized Operation Within the United States and CanadaAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Before you call for service Appendix B. Warranty informationWarranty service and support Calling for service What this Warranty Does not Cover How to Obtain Warranty Service What IBM Will Do to Correct ProblemsLimitation of Liability Exchange of a Machine or PartYour Additional Responsibilities Jurisdiction Part 2 Country-unique TermsGoverning Law Argentina CAMBODIA, LAOS, and Vietnam Malasia Following Terms Apply to ALL Emea Countries How to Obtain Warranty Service ThinkPad G40 Series Service and Troubleshooting Guide European Union EU ThinkPad G40 Series Service and Troubleshooting Guide Egypt Germany Items for Which IBM is Not Liable SlovakiaPart 3 Warranty Information Warranty PeriodCustomer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceGuarantee supplement for Mexico Support Center telephone numbersThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Environmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack Trademarks ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P2196