Cisco Systems Media Gateway Controller Node Manager Troubleshooting Common Installation Problems

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Chapter 2 Installing Cisco MNM

Troubleshooting Common Installation Problems

Cisco EMF is uninstalled.

For more information on Cisco EMF, see the Cisco Element Management Framework Installation and Administration Guide at

http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/installatio n/guide/3_2p7adm.pdf

Troubleshooting Common Installation Problems

Carefully following the “Installation Checklist” in Chapter 1 helps you to avoid most installation pitfalls. But if a problem occurs, check this section for troubleshooting guidelines.

See Table 2-5for suggested steps on troubleshooting common installation problems.

Related Topics

Cisco Media Gateway Controller Node Manager User’s Guide, Appendix C, “Troubleshooting Cisco MNM”.

“Problems Installing an Element Manager on Cisco EMF” in the “Troubleshooting” section of the Cisco Element Management Framework Installation and Configuration Guide Version 3.2 Service Pack 7

	Cisco Media Gateway Controller Node Manager Installation Guide
2-26	OL-18332-01

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Contents Americas Headquarters Text Part Number OL-18332-01Page N T E N T S Upgrading from Previous Cisco MNM Releases Related Documentation Document ObjectivesAudience OL-18332-01 December Initial release Document Change HistoryRelease Number Document Number Change Date Change Summary A P T E R Installation OverviewWho Should Install Cisco MNM? Client Software Determine Your Hardware RequirementsServer Software Supported Configurations Distributed ConfigurationDisk Drives and Database Storage Number, Network Size Cisco PGW 2200 SoftswitchHardware Requirements Operators, 11-20 PairsBefore You Begin Installation ChecklistInstall them now Information in the release notesOL-14272-02 Cisco MNM and Cisco Vspt Software Performing a New Installation of Cisco MNMInstallation Software Terminal Software Solaris Operating SystemRequired Information Information Where To Find It ValueIfconfig -a Task 2 Ensure That Network Devices Have the Correct Software Task 3 Plan and Execute Hard Drive PartitioningMedium to Large-Sized Deployments2 Task 5 Make System Configuration ModificationsCisco PGW 2200 Softswitch OS recommended patches ManufacturerTask 6 Obtain a Cisco EMF License Setting Up IP and Remote User Access FilesDNS Configurations File ModificationOn the Cisco MNM workstation or on a remote server Use these steps to install CiscoView6509 devices through a CiscoView server Press Enter to read the license agreement Run the installation setup script by enteringInstallation Client patchesMenu listing the Cisco EMF installation options displays Task 8 Install Cisco EMFInstalling on the Management Server Enter Installing on the Presentation ServerBefore a Presentation client is installed Installing Cisco EMF Service Packs Choose the package to installTo download a Cisco EMF patch, use the following steps Installing the Cisco EMF SSH Add-On PackageDownloading Cisco EMF Patches Starting Cisco EMF Installing Cisco MNM Etc/init.d/volmgt startVerifying the Cisco MNM Installation Cmnminstall -uVerifying the Installation of CiscoView About Help Enter your login name and passwordStarting Cisco MNM Changing the IP Address of the CiscoView Server If NeededGetting Started with Secure Communications on Cisco MNM Updating Existing SSH-Enabled Network ElementsDeploying New SSH-Enabled Elements Install the package using the following command Task 10 Install the CiscoView Security ModuleIdentifying SSH-Enabled Elements Change the user to rootFor Broadcast method Creating an Xdmcp ConnectionCreating a Workstation Connection For Direct methodUpgrading from Previous Cisco MNM Releases Task 13 Configure Network Devices to Forward AlarmsFixing Insufficient Color Problems Task 12. Synchronize Time# ./cmnminstall -u # ./cmnminstall -upgrade Choose Deployment Delete Objects Uninstalling Cisco MNMBacking Up Your Databases Click Finish in the prompt# ./cmnminstall -s Displaying Current Cisco MNM Release PackagesRemove the Cisco EMF using the following command Viewing Help for Cisco MNM Install ScriptsUninstalling Cisco EMF All current Cisco MNM release packages displayRelated Topics Troubleshooting Common Installation ProblemsCisco EMF is uninstalled Unmouting a DVD-ROM Drive From a Remote System Problem Suggested StepsMounting a DVD-ROM Drive from a Remote System License is a multi-user license If needed, update the IP address in Cisco EMFWhen prompted, enter the new host name Restart Cisco EMF Another but must get a new license for your current machineClear the cache files by deleting the files in /tmp/ostore Setting by a factor of fourStop Cisco EMF Restart Cisco EMFOscommsegreservedsize D E IN-2 Time Greenwich Mean Time IN-4