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Chapter 2 Installing Cisco MNM

Troubleshooting Common Installation Problems

Table 2-5 Troubleshooting Installation Problems (continued)

Problem

Suggested Steps

7.Check the file <CEMF_ROOT>/log/sysmgr.log for ObjectStore failures. If you don’t see ObjectStore errors in this file, this completes the troubleshooting procedure for this problem. If you see ObjectStore errors similar to the following, go to Step 8.

INFO

processControl.cc:1240 AV process produced bad message:

 

[ObjectServer], [PID

: 18736] No handler for exception:

 

ObjectStore internal

error

<maint-0025-0045> The client communication area is filled up. (err_internal)

8.Stop Cisco EMF:

<CEMF_ROOT>/bin/cemf stop

9.Set the following values in the <CEMF_ROOT>/config/env/avCore.sh file.

OS_COMMSEG_SIZE=26640384; export OS_COMMSEG_SIZE

OS_COMMSEG_RESERVED_SIZE=26640384; export

OS_COMMSEG_RESERVED_SIZE

10.Restart Cisco EMF.

<CEMF_ROOT>/bin/cemf start

 

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Contents Americas Headquarters Text Part Number OL-18332-01Page N T E N T S Upgrading from Previous Cisco MNM Releases Document Objectives AudienceRelated Documentation Document Change History Release Number Document Number Change Date Change SummaryOL-18332-01 December Initial release Installation Overview Who Should Install Cisco MNM?A P T E R Determine Your Hardware Requirements Server SoftwareClient Software Supported Configurations Distributed ConfigurationDisk Drives and Database Storage Number, Network Size Cisco PGW 2200 SoftswitchHardware Requirements Operators, 11-20 PairsBefore You Begin Installation ChecklistInstall them now Information in the release notesOL-14272-02 Performing a New Installation of Cisco MNM Installation SoftwareCisco MNM and Cisco Vspt Software Terminal Software Solaris Operating SystemInformation Where To Find It Value Ifconfig -aRequired Information Task 2 Ensure That Network Devices Have the Correct Software Task 3 Plan and Execute Hard Drive PartitioningMedium to Large-Sized Deployments2 Task 5 Make System Configuration ModificationsCisco PGW 2200 Softswitch OS recommended patches ManufacturerTask 6 Obtain a Cisco EMF License Setting Up IP and Remote User Access FilesDNS Configurations File ModificationUse these steps to install CiscoView 6509 devices through a CiscoView serverOn the Cisco MNM workstation or on a remote server Press Enter to read the license agreement Run the installation setup script by enteringInstallation Client patchesTask 8 Install Cisco EMF Installing on the Management ServerMenu listing the Cisco EMF installation options displays Installing on the Presentation Server Before a Presentation client is installedEnter Installing Cisco EMF Service Packs Choose the package to installInstalling the Cisco EMF SSH Add-On Package Downloading Cisco EMF PatchesTo download a Cisco EMF patch, use the following steps Starting Cisco EMF Installing Cisco MNM Etc/init.d/volmgt startVerifying the Cisco MNM Installation Cmnminstall -uVerifying the Installation of CiscoView About Help Enter your login name and passwordStarting Cisco MNM Changing the IP Address of the CiscoView Server If NeededUpdating Existing SSH-Enabled Network Elements Deploying New SSH-Enabled ElementsGetting Started with Secure Communications on Cisco MNM Install the package using the following command Task 10 Install the CiscoView Security ModuleIdentifying SSH-Enabled Elements Change the user to rootFor Broadcast method Creating an Xdmcp ConnectionCreating a Workstation Connection For Direct methodUpgrading from Previous Cisco MNM Releases Task 13 Configure Network Devices to Forward AlarmsFixing Insufficient Color Problems Task 12. Synchronize Time# ./cmnminstall -u # ./cmnminstall -upgrade Choose Deployment Delete Objects Uninstalling Cisco MNMBacking Up Your Databases Click Finish in the prompt# ./cmnminstall -s Displaying Current Cisco MNM Release PackagesRemove the Cisco EMF using the following command Viewing Help for Cisco MNM Install ScriptsUninstalling Cisco EMF All current Cisco MNM release packages displayTroubleshooting Common Installation Problems Cisco EMF is uninstalledRelated Topics Problem Suggested Steps Mounting a DVD-ROM Drive from a Remote SystemUnmouting a DVD-ROM Drive From a Remote System License is a multi-user license If needed, update the IP address in Cisco EMFWhen prompted, enter the new host name Restart Cisco EMF Another but must get a new license for your current machineClear the cache files by deleting the files in /tmp/ostore Setting by a factor of fourStop Cisco EMF Restart Cisco EMFOscommsegreservedsize D E IN-2 Time Greenwich Mean Time IN-4