Cisco Systems OL-5461-02 appendix Recommended Action Try relogging into Cisco MGM client

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Appendix B Error Messages

Cisco MGM Client Error and Warning Messages

Error Message EID-103: Fatal error: Connection to the EMS server was lost. The application will be shut down.

Recommended Action Restart the application after verifying that the Cisco MGM server is operational and available from the client LAN.

Error Message EID-104: Cisco MGM internal error: Invalid help URL.

Recommended Action Contact your service provider or Cisco technical support.

Error Message EID-105: This user is currently logged in. Second connection to the EMS server is not allowed.

Recommended Action If you know where you are logged in currently, close that session. If you do not know where you are logged in, ask the administrator to end the session. After the session ends, start a new session.

Error Message EID-106: Fatal error: Cannot initialize database connection. Verify that the EMS database is operational.

Recommended Action Ask the administrator to check the database configuration. Contact Cisco technical support if the you cannot find problems with the database.

Error Message EID-107: Cannot launch a JVM for help.

Recommended Action Xterm is missing from the Sun Solaris path. Edit the ems-client.cfg file and provide the correct xterm path.

Alternately, there might not be enough memory to launch a separate help process. Shut down some applications to free memory.

Error Message EID-108: The administrator has logged out your session. The MGM client will be closed.

Recommended Action Try relogging into Cisco MGM client.

Error Message EID-109: Could not log back into MGM server. Cannot start server.

Recommended Action Run the showmgm command to see what Cisco MGM server processes are running. Restart the Cisco MGM server using the mgms-startcommand.

Error Message EID-110: Could not log back into MGM standby server(s).

Recommended Action Cisco MGM client cannot connect to the servers listed in Control Panel > Recovery Properties > Server Lists. Ping the IP address of the server that you are trying to connect to.

Cisco Media Gateway Manager 5.0 User Guide

	B-2	OL-5461-02

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Contents Error Messages Recommended Action Try relogging into Cisco MGM client Recommended Action Enter a new password Recommended Action Click OK to continueRecommended Action Continue setting a new password Recommended Action Restart Cisco MGM clientRecommended Action Enter the IP address Recommended Action Specify the export destination fileRecommended Action Enter a number between 0 Recommended Action Check access rights and disk spaceRecommended Action Enter a positive integer Recommended Action Enter an ML-series card usernameCisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Restart the Cisco MGM client and retry Showmgm Recommended Action Enter a different IP address Recommended Action Enter a unique server address Recommended Action Reschedule the jobError Message EID-216 No partitions for NEs Recommended Action Enter a unique OSS client name and retry Recommended Action Enter a unique IP address and retryRecommended Action Check if the user is logged Recommended Action Reenter the passwordRecommended Action Enter a unique EFD name and retry Recommended Action Redo the EFD changes then, retryRecommended Action Add at least one NE to the EFD Recommended Action Relaunch the window Recommended Action Choose a different usernameRecommended Action Reenter the confirmation password Recommended Action Enter the old user password and retryRecommended Action Reenter the user password Recommended Action Select a different userRecommended Action Enter a logout period between 1 Recommended Action Enter valid entriesRecommended Action Enter a lockout period between 1 Recommended Action Enter a valid profile nameRecommended Action Enter a value from 30 to Recommended Action Enter a filename for the exported fileRecommended Action Restart the Cisco MGM client Error Message EID-322 Error while initializing table Recommended Action Retry the unlock operation Recommended Action Enter a valid number Recommended Action No action is requiredCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a valid Sntp server IP address Recommended Action Enter a valid working entities value Recommended Action Enter a valid protection group nameRecommended Action Enter a valid protect module value Recommended Action Enter a valid protection type valueRecommended Action Try creating the thresholds again Recommended Action Enter a unique name for the new groupRecommended Action Enter a unique ID for the NE Recommended Action Enter a unique IP address for the NERecommended Action Select a group or domain node and retry Recommended Action Exit and restart the Cisco MGM clientRecommended Action Enter a name for the group Recommended Action Specify a unique domain nameRecommended Action Enter a name for the domain Cisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Perform the operation again Recommended Action Enter a unique usernameRecommended Action Relaunch the Create User Profile wizard Recommended Action Enter a unique user passwordRecommended Action Enter a valid username Recommended Action Enter a unique user type name Recommended Action Reconfirm the passwordRecommended Action Assign an object to the user Recommended Action Assign one or more ports to the user Recommended Action Enter a unique GNE nameClick Finish Recommended Action Enter a unique IP address Recommended Action Enter the community stringRecommended Action Log in with the revised user password Recommended Action Close, then reopen the topology windowRecommended Action Contact Cisco technical support Recommended Action Specify a write string Recommended Action Contact the system administratorRecommended Action Specify a valid target Recommended Action Enter a unique network partition ID Recommended Action No action is required Recommended Action Recreate the link Recommended Action Recreate the link Recommended Action Recreate the circuit Recommended Action Choose a different destination nodeCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a topology name Recommended Action Enter a unique topology nameRecommended Action Enter a unique circuit name Recommended Action Select at least two NEsRecommended Action Select a valid topology segment Recommended Action Select a topology to deleteRecommended Action Select a valid source or destination Recommended Action Select an unprovisioned segmentRecommended Action Select an L2 service Recommended Action Select one L2 serviceRecommended Action Select one L2 service Recommended Action Enter a circuit name Recommended Action Select a port and retry Recommended Action Specify the destination NE and CTPsRecommended Action Select a slot and retry Recommended Action Select an STS or VT and retryRecommended Action Select a span in the current hop Error Message EID-932 Failed to route circuit Recommended Action Contact your system administrator Recommended Action Delete the associated topologiesError Message EID-952 Failed to delete stitched nodes Recommended Action Enter unique circuit name Recommended Action Modify the search criteriaRecommended Action Select valid NEs Recommended Action Enter both values Error Message EID-1015 Failed to retrieve received text Cisco MGM Server Error Messages ExampleErrno=errornumberfromfile /usr/include/sys/errno.h Recommended Action Select the circuit termination point Recommended Action Close the wizard and try againRecommended Action Choose available points Recommended Action Choose another port Error Message EID-1052 Error occurred while adding the span Error Message EID-1060 Error deleting Error Message EID-3105 createSnmpTrapHandler Snmp Exception Major Server Error Messages Recommended Action Restart the Cisco MGM server IPaddresssocketnumber Recommended Action Select a different topology Error Message EID-826 No ports available for modification Error Message EID-1301Errorstring Error Message EID-2014 Exception string Error Message EID-2030 EventDispatcher received is null Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Error Message EID-2074 Invalid instance in topology update Address IPaddress Recommended Action Reset the NE again Recommended Action None Recommended Action Contact the Cisco MGM administrator Error Message EID-3031 Error in parsing tick rate XML Error Message EID-4006 Error in creating the SessionManager Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Minor Server Error Messages Error Message EID-412 No free UDP sockets in pool Error Message EID-705 Invalid Snmp sendto with errno = value Error Message EID-1404 The ping to the OSI daemon failed Error Message EID-2009 Null object is passed Neid Error Message EID-2076 Null NE information Error Message EID-3001 Cannot start collection for value Error Message EID-3005 Cannot write DS-1 PM for value Error Message EID-3047 PM Comm Session is null for NEname Recommended Action Ignore this internal error message Recommended Action Manually back up the configuration Error Message EID-4207 Exception The node is not available 100 101 Recommended Action Restart the Cisco MGM server and retry 102103 104 Recommended Action Try and restore the connection to the NERecommended Action Set the NE state to In Service 105 Location106 State107 Value108 109 110 IPaddress Node111 Timestamp112 Is value113 114