Cisco Systems OL-5461-02 appendix Recommended Action Restart the Cisco MGM client

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Appendix B Error Messages

Cisco MGM Client Error and Warning Messages

Error Message EID-310: Graph is not available at this time.

Recommended Action The graph could not be started because the NE could not be contacted. Verify that the NE is available and retry.

Error Message EID-311: BER statistics are not available at this time.

Recommended Action The bit error rate (BER) window could not be opened because the NE could not be contacted. Verify that the NE is available and retry.

Error Message EID-312: The table will be sorted on the Time Stamp column to show new rows. Press OK to sort. You can cancel and sort the table by time stamp later to see the new rows.

Recommended Action If you click Cancel, the rows are not sorted in chronological order. If you click OK, the rows are sorted in chronological order and the latest rows appear on top.

Error Message EID-313: Cannot get system information from the NE. Check IP connectivity to the NE and restart the Node View.

Recommended Action The SNMP query for system contact and location is not reaching the NE. After IP connectivity to the NE is restored, reopen the Node View window. The correct system contact and location information will appear.

Error Message EID-314: Cannot retrieve NE data from the server.

Recommended Action Restart the Cisco MGM client.

Error Message EID-315: Error retrieving data from the database.

Recommended Action Restart the Cisco MGM client and retry. Also, check the available memory on the server workstation.

Error Message EID-316: Error while setting filter criteria in the database.

Recommended Action Restart the Cisco MGM client and retry.

Error Message EID-317: Error while adding filter criteria in the database.

Recommended Action Restart the Cisco MGM client and retry.

Error Message EID-318: Error while retrieving the total number of rows from the database.

Recommended Action Restart the Cisco MGM client and retry.

Cisco Media Gateway Manager 5.0 User Guide

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Contents Error Messages Recommended Action Try relogging into Cisco MGM client Recommended Action Enter a new password Recommended Action Click OK to continueRecommended Action Continue setting a new password Recommended Action Restart Cisco MGM clientRecommended Action Enter the IP address Recommended Action Specify the export destination fileRecommended Action Check access rights and disk space Recommended Action Enter a positive integerRecommended Action Enter a number between 0 Recommended Action Enter an ML-series card usernameCisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Restart the Cisco MGM client and retry Showmgm Recommended Action Enter a different IP address Recommended Action Enter a unique server address Recommended Action Reschedule the jobError Message EID-216 No partitions for NEs Recommended Action Enter a unique OSS client name and retry Recommended Action Enter a unique IP address and retryRecommended Action Reenter the password Recommended Action Enter a unique EFD name and retryRecommended Action Check if the user is logged Recommended Action Redo the EFD changes then, retryRecommended Action Add at least one NE to the EFD Recommended Action Relaunch the window Recommended Action Choose a different usernameRecommended Action Enter the old user password and retry Recommended Action Reenter the user passwordRecommended Action Reenter the confirmation password Recommended Action Select a different userRecommended Action Enter valid entries Recommended Action Enter a lockout period between 1Recommended Action Enter a logout period between 1 Recommended Action Enter a valid profile nameRecommended Action Enter a value from 30 to Recommended Action Enter a filename for the exported fileRecommended Action Restart the Cisco MGM client Error Message EID-322 Error while initializing table Recommended Action Retry the unlock operation Recommended Action Enter a valid number Recommended Action No action is requiredCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a valid Sntp server IP address Recommended Action Enter a valid protection group name Recommended Action Enter a valid protect module valueRecommended Action Enter a valid working entities value Recommended Action Enter a valid protection type valueRecommended Action Try creating the thresholds again Recommended Action Enter a unique name for the new groupRecommended Action Enter a unique ID for the NE Recommended Action Enter a unique IP address for the NERecommended Action Select a group or domain node and retry Recommended Action Exit and restart the Cisco MGM clientRecommended Action Enter a name for the group Recommended Action Specify a unique domain nameRecommended Action Enter a name for the domain Cisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Perform the operation again Recommended Action Enter a unique usernameRecommended Action Relaunch the Create User Profile wizard Recommended Action Enter a unique user passwordRecommended Action Enter a valid username Recommended Action Enter a unique user type name Recommended Action Reconfirm the passwordRecommended Action Assign an object to the user Recommended Action Assign one or more ports to the user Recommended Action Enter a unique GNE nameClick Finish Recommended Action Enter a unique IP address Recommended Action Enter the community stringRecommended Action Log in with the revised user password Recommended Action Close, then reopen the topology windowRecommended Action Contact Cisco technical support Recommended Action Specify a write string Recommended Action Contact the system administratorRecommended Action Specify a valid target Recommended Action Enter a unique network partition ID Recommended Action No action is required Recommended Action Recreate the link Recommended Action Recreate the link Recommended Action Recreate the circuit Recommended Action Choose a different destination nodeCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a unique topology name Recommended Action Enter a unique circuit nameRecommended Action Enter a topology name Recommended Action Select at least two NEsRecommended Action Select a topology to delete Recommended Action Select a valid source or destinationRecommended Action Select a valid topology segment Recommended Action Select an unprovisioned segmentRecommended Action Select an L2 service Recommended Action Select one L2 serviceRecommended Action Select one L2 service Recommended Action Enter a circuit name Recommended Action Specify the destination NE and CTPs Recommended Action Select a slot and retryRecommended Action Select a port and retry Recommended Action Select an STS or VT and retryRecommended Action Select a span in the current hop Error Message EID-932 Failed to route circuit Recommended Action Contact your system administrator Recommended Action Delete the associated topologiesError Message EID-952 Failed to delete stitched nodes Recommended Action Enter unique circuit name Recommended Action Modify the search criteriaRecommended Action Select valid NEs Recommended Action Enter both values Error Message EID-1015 Failed to retrieve received text Cisco MGM Server Error Messages ExampleErrno=errornumberfromfile /usr/include/sys/errno.h Recommended Action Select the circuit termination point Recommended Action Close the wizard and try againRecommended Action Choose available points Recommended Action Choose another port Error Message EID-1052 Error occurred while adding the span Error Message EID-1060 Error deleting Error Message EID-3105 createSnmpTrapHandler Snmp Exception Major Server Error Messages Recommended Action Restart the Cisco MGM server IPaddresssocketnumber Recommended Action Select a different topology Error Message EID-826 No ports available for modification Error Message EID-1301Errorstring Error Message EID-2014 Exception string Error Message EID-2030 EventDispatcher received is null Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Error Message EID-2074 Invalid instance in topology update Address IPaddress Recommended Action Reset the NE again Recommended Action None Recommended Action Contact the Cisco MGM administrator Error Message EID-3031 Error in parsing tick rate XML Error Message EID-4006 Error in creating the SessionManager Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Minor Server Error Messages Error Message EID-412 No free UDP sockets in pool Error Message EID-705 Invalid Snmp sendto with errno = value Error Message EID-1404 The ping to the OSI daemon failed Error Message EID-2009 Null object is passed Neid Error Message EID-2076 Null NE information Error Message EID-3001 Cannot start collection for value Error Message EID-3005 Cannot write DS-1 PM for value Error Message EID-3047 PM Comm Session is null for NEname Recommended Action Ignore this internal error message Recommended Action Manually back up the configuration Error Message EID-4207 Exception The node is not available 100 101 Recommended Action Restart the Cisco MGM server and retry 102103 104 Recommended Action Try and restore the connection to the NERecommended Action Set the NE state to In Service 105 Location106 State107 Value108 109 110 IPaddress Node111 Timestamp112 Is value113 114