Cisco Systems OL-5461-02 appendix Recommended Action Contact the Cisco MGM administrator

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Appendix B Error Messages

Cisco MGM Server Error Messages

Error Message EID-3016: Cannot register for events.

Recommended Action Open the Control Panel. Expand MGM and PM Service. Stop and restart the PM service. If the problem persists, contact the Cisco MGM administrator.

Error Message EID-3017: Cannot open tables.

Recommended Action Open the Control Panel. Expand MGM and PM Service. Stop and restart the PM service. If the problem persists, contact the Cisco MGM administrator.

Error Message EID-3019: Cannot retrieve information for new NE value.

Recommended Action Delete the NE from Cisco MGM. Add the NE again; then, enable PM after the NE is reachable. If the problem persists, contact the Cisco MGM administrator.

Error Message EID-3021: Cannot collect PM information from value. Value Retries

failed (HTTP error: string).

Recommended Action Wait for the next PM cycle. If the problem persists, open the MGMServer.cfg file and change the pm-wait-period value from 10000 to 30000. If the problem still persists, contact the Cisco MGM administrator.

Error Message EID-3022: Cannot collect PM information from string. Data format error. Received Data= string.

Recommended Action Contact the Cisco MGM administrator.

Error Message EID-3024: Error in parsing ETM XML.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-3025: Error in parsing ETM XML.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-3028: Error in parsing time XML.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-3030: Error in getting tick rate. XML received is null.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Cisco Media Gateway Manager 5.0 User Guide

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Contents Error Messages Recommended Action Try relogging into Cisco MGM client Recommended Action Enter a new password Recommended Action Click OK to continueRecommended Action Continue setting a new password Recommended Action Restart Cisco MGM clientRecommended Action Enter the IP address Recommended Action Specify the export destination fileRecommended Action Enter a number between 0 Recommended Action Check access rights and disk spaceRecommended Action Enter a positive integer Recommended Action Enter an ML-series card usernameCisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Restart the Cisco MGM client and retry Showmgm Recommended Action Enter a different IP address Recommended Action Enter a unique server address Recommended Action Reschedule the jobError Message EID-216 No partitions for NEs Recommended Action Enter a unique OSS client name and retry Recommended Action Enter a unique IP address and retryRecommended Action Check if the user is logged Recommended Action Reenter the passwordRecommended Action Enter a unique EFD name and retry Recommended Action Redo the EFD changes then, retryRecommended Action Add at least one NE to the EFD Recommended Action Relaunch the window Recommended Action Choose a different usernameRecommended Action Reenter the confirmation password Recommended Action Enter the old user password and retryRecommended Action Reenter the user password Recommended Action Select a different userRecommended Action Enter a logout period between 1 Recommended Action Enter valid entriesRecommended Action Enter a lockout period between 1 Recommended Action Enter a valid profile nameRecommended Action Enter a value from 30 to Recommended Action Enter a filename for the exported fileRecommended Action Restart the Cisco MGM client Error Message EID-322 Error while initializing table Recommended Action Retry the unlock operation Recommended Action Enter a valid number Recommended Action No action is requiredCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a valid Sntp server IP address Recommended Action Enter a valid working entities value Recommended Action Enter a valid protection group nameRecommended Action Enter a valid protect module value Recommended Action Enter a valid protection type valueRecommended Action Try creating the thresholds again Recommended Action Enter a unique name for the new groupRecommended Action Enter a unique ID for the NE Recommended Action Enter a unique IP address for the NERecommended Action Select a group or domain node and retry Recommended Action Exit and restart the Cisco MGM clientRecommended Action Enter a name for the domain Recommended Action Specify a unique domain nameRecommended Action Enter a name for the group Cisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Perform the operation again Recommended Action Enter a unique usernameRecommended Action Enter a valid username Recommended Action Enter a unique user passwordRecommended Action Relaunch the Create User Profile wizard Recommended Action Assign an object to the user Recommended Action Reconfirm the passwordRecommended Action Enter a unique user type name Recommended Action Assign one or more ports to the user Recommended Action Enter a unique GNE nameClick Finish Recommended Action Enter a unique IP address Recommended Action Enter the community stringRecommended Action Log in with the revised user password Recommended Action Close, then reopen the topology windowRecommended Action Contact Cisco technical support Recommended Action Specify a valid target Recommended Action Contact the system administratorRecommended Action Specify a write string Recommended Action Enter a unique network partition ID Recommended Action No action is required Recommended Action Recreate the link Recommended Action Recreate the link Recommended Action Recreate the circuit Recommended Action Choose a different destination nodeCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a topology name Recommended Action Enter a unique topology nameRecommended Action Enter a unique circuit name Recommended Action Select at least two NEsRecommended Action Select a valid topology segment Recommended Action Select a topology to deleteRecommended Action Select a valid source or destination Recommended Action Select an unprovisioned segmentRecommended Action Select an L2 service Recommended Action Select one L2 serviceRecommended Action Select one L2 service Recommended Action Enter a circuit name Recommended Action Select a port and retry Recommended Action Specify the destination NE and CTPsRecommended Action Select a slot and retry Recommended Action Select an STS or VT and retryRecommended Action Select a span in the current hop Error Message EID-932 Failed to route circuit Recommended Action Contact your system administrator Recommended Action Delete the associated topologiesError Message EID-952 Failed to delete stitched nodes Recommended Action Enter unique circuit name Recommended Action Modify the search criteriaRecommended Action Select valid NEs Recommended Action Enter both values Error Message EID-1015 Failed to retrieve received text Cisco MGM Server Error Messages ExampleErrno=errornumberfromfile /usr/include/sys/errno.h Recommended Action Choose available points Recommended Action Close the wizard and try againRecommended Action Select the circuit termination point Recommended Action Choose another port Error Message EID-1052 Error occurred while adding the span Error Message EID-1060 Error deleting Error Message EID-3105 createSnmpTrapHandler Snmp Exception Major Server Error Messages Recommended Action Restart the Cisco MGM server IPaddresssocketnumber Recommended Action Select a different topology Error Message EID-826 No ports available for modification Error Message EID-1301Errorstring Error Message EID-2014 Exception string Error Message EID-2030 EventDispatcher received is null Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Error Message EID-2074 Invalid instance in topology update Address IPaddress Recommended Action Reset the NE again Recommended Action None Recommended Action Contact the Cisco MGM administrator Error Message EID-3031 Error in parsing tick rate XML Error Message EID-4006 Error in creating the SessionManager Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Minor Server Error Messages Error Message EID-412 No free UDP sockets in pool Error Message EID-705 Invalid Snmp sendto with errno = value Error Message EID-1404 The ping to the OSI daemon failed Error Message EID-2009 Null object is passed Neid Error Message EID-2076 Null NE information Error Message EID-3001 Cannot start collection for value Error Message EID-3005 Cannot write DS-1 PM for value Error Message EID-3047 PM Comm Session is null for NEname Recommended Action Ignore this internal error message Recommended Action Manually back up the configuration Error Message EID-4207 Exception The node is not available 100 101 Recommended Action Restart the Cisco MGM server and retry 102103 Recommended Action Set the NE state to In Service Recommended Action Try and restore the connection to the NE104 105 Location106 State107 Value108 109 110 IPaddress Node111 Timestamp112 Is value113 114