Appendix B Error Messages
Cisco MGM Server Error Messages
Error Message
Recommended Action Check the MGMServer.cfg file for possible corruption. If the problem persists, contact Cisco technical support with this error message.
Error Message
Recommended Action Check the MGMServer.cfg file for possible corruption. If the problem persists, contact Cisco technical support with this error message.
Error Message
Recommended Action Verify that the NE is up and that the software loaded on the NE is supported. Wait for two or three polling cycles. If the problem persists, mark the NE as out of service and then back in service.
Error Message
Recommended Action This problem can occur if the NE is reset or if the NE is not reachable on the network. Wait for two or three polling cycles. If the problem persists, mark the NE as out of service and then back in service.
Error Message
Recommended Action Obtain the NE software version with a web browser using the URL
http://IP_address_of_NE/getSwVersion. If the connection times out, the web server on the NE might be down. Contact technical support for the NE.
Error Message EID-3001: Cannot start collection for value.
Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.
Error Message
Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.
Error Message
Recommended Action A threshold crossing alert (TCA) is being ignored. If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.
Cisco Media Gateway Manager 5.0 User Guide
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