Cisco Systems OL-5461-02 appendix Minor Server Error Messages

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Appendix B Error Messages

Cisco MGM Server Error Messages

Error Message EID-5031: Exception: string occurred while launching service process.

Recommended Action Verify that the server has adequate RAM and swap space as listed in the Cisco Media Gateway Manager 5.0 Installation Guide. Do not run other unapproved software on the server.

Error Message EID-5041: Exception: string occurred while trying to connect to Service Manager.

Recommended Action Run the showmgm command to see what Cisco MGM server processes are running. Restart the Cisco MGM server using the mgms-startcommand.

Error Message EID-5042: Exception: string occurred while trying to disconnect from Service Manager.

Recommended Action Run the showmgm command to see what Cisco MGM server processes are running. Restart the Cisco MGM server using the mgms-startcommand.

Error Message EID-6055: ML series card provisioning operation failed for NE: string

- slot: NE_ID Reason: string.

Recommended Action Check the ML card setting (telnet information) and if problem persists, contact Cisco technical support.

Error Message EID-7002: Cannot retrieve wavelength values.

Recommended Action Force a “Refresh from NE” operation on both ends of the link.

B.2.3 Minor Server Error Messages

Error Message EID-408: Poller low on worker threads or poll frequency too fast.

Recommended Action The application cannot communicate with all configured NEs during the allotted poll-frequency time. Use the following procedure to correct the error:

Step 1 Log into the Cisco MGM client with the appropriate user profile.

Step 2 Choose Administration > Control Panel.

Step 3 Click NE Service. In the NE Poller tab, decrease the poll frequency in the NE Health Poll Frequency field in 30-second increments.

Step 4 Click Save.

Error Message EID-411: Invalid return of UDP sockets.

Recommended Action This is an internal error; no action is required.

Cisco Media Gateway Manager 5.0 User Guide

	OL-5461-02	B-87

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Contents Error Messages Recommended Action Try relogging into Cisco MGM client Recommended Action Click OK to continue Recommended Action Enter a new passwordRecommended Action Restart Cisco MGM client Recommended Action Continue setting a new passwordRecommended Action Specify the export destination file Recommended Action Enter the IP addressRecommended Action Enter an ML-series card username Recommended Action Check access rights and disk spaceRecommended Action Enter a positive integer Recommended Action Enter a number between 0Cisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Restart the Cisco MGM client and retry Showmgm Recommended Action Enter a different IP address Recommended Action Reschedule the job Recommended Action Enter a unique server addressError Message EID-216 No partitions for NEs Recommended Action Enter a unique IP address and retry Recommended Action Enter a unique OSS client name and retryRecommended Action Redo the EFD changes then, retry Recommended Action Reenter the passwordRecommended Action Enter a unique EFD name and retry Recommended Action Check if the user is loggedRecommended Action Add at least one NE to the EFD Recommended Action Choose a different username Recommended Action Relaunch the windowRecommended Action Select a different user Recommended Action Enter the old user password and retryRecommended Action Reenter the user password Recommended Action Reenter the confirmation passwordRecommended Action Enter a valid profile name Recommended Action Enter valid entriesRecommended Action Enter a lockout period between 1 Recommended Action Enter a logout period between 1Recommended Action Enter a filename for the exported file Recommended Action Enter a value from 30 toRecommended Action Restart the Cisco MGM client Error Message EID-322 Error while initializing table Recommended Action Retry the unlock operation Recommended Action No action is required Recommended Action Enter a valid numberCisco Media Gateway Manager 5.0 User Guide Recommended Action Enter a valid Sntp server IP address Recommended Action Enter a valid protection type value Recommended Action Enter a valid protection group nameRecommended Action Enter a valid protect module value Recommended Action Enter a valid working entities valueRecommended Action Enter a unique name for the new group Recommended Action Try creating the thresholds againRecommended Action Enter a unique IP address for the NE Recommended Action Enter a unique ID for the NERecommended Action Exit and restart the Cisco MGM client Recommended Action Select a group or domain node and retryRecommended Action Specify a unique domain name Recommended Action Enter a name for the domainRecommended Action Enter a name for the group Cisco Media Gateway Manager 5.0 User Guide OL-5461-02 Recommended Action Enter a unique username Recommended Action Perform the operation againRecommended Action Enter a unique user password Recommended Action Enter a valid usernameRecommended Action Relaunch the Create User Profile wizard Recommended Action Reconfirm the password Recommended Action Assign an object to the userRecommended Action Enter a unique user type name Recommended Action Enter a unique GNE name Recommended Action Assign one or more ports to the userClick Finish Recommended Action Enter the community string Recommended Action Enter a unique IP addressRecommended Action Close, then reopen the topology window Recommended Action Log in with the revised user passwordRecommended Action Contact Cisco technical support Recommended Action Contact the system administrator Recommended Action Specify a valid targetRecommended Action Specify a write string Recommended Action Enter a unique network partition ID Recommended Action No action is required Recommended Action Recreate the link Recommended Action Recreate the link Recommended Action Choose a different destination node Recommended Action Recreate the circuitCisco Media Gateway Manager 5.0 User Guide Recommended Action Select at least two NEs Recommended Action Enter a unique topology nameRecommended Action Enter a unique circuit name Recommended Action Enter a topology nameRecommended Action Select an unprovisioned segment Recommended Action Select a topology to deleteRecommended Action Select a valid source or destination Recommended Action Select a valid topology segmentRecommended Action Select one L2 service Recommended Action Select an L2 serviceRecommended Action Select one L2 service Recommended Action Enter a circuit name Recommended Action Select an STS or VT and retry Recommended Action Specify the destination NE and CTPsRecommended Action Select a slot and retry Recommended Action Select a port and retryRecommended Action Select a span in the current hop Error Message EID-932 Failed to route circuit Recommended Action Delete the associated topologies Recommended Action Contact your system administratorError Message EID-952 Failed to delete stitched nodes Recommended Action Modify the search criteria Recommended Action Enter unique circuit nameRecommended Action Select valid NEs Recommended Action Enter both values Error Message EID-1015 Failed to retrieve received text Example Cisco MGM Server Error MessagesErrno=errornumberfromfile /usr/include/sys/errno.h Recommended Action Close the wizard and try again Recommended Action Choose available pointsRecommended Action Select the circuit termination point Recommended Action Choose another port Error Message EID-1052 Error occurred while adding the span Error Message EID-1060 Error deleting Error Message EID-3105 createSnmpTrapHandler Snmp Exception Major Server Error Messages Recommended Action Restart the Cisco MGM server IPaddresssocketnumber Recommended Action Select a different topology Error Message EID-826 No ports available for modification Error Message EID-1301Errorstring Error Message EID-2014 Exception string Error Message EID-2030 EventDispatcher received is null Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Error Message EID-2074 Invalid instance in topology update Address IPaddress Recommended Action Reset the NE again Recommended Action None Recommended Action Contact the Cisco MGM administrator Error Message EID-3031 Error in parsing tick rate XML Error Message EID-4006 Error in creating the SessionManager Appendix B Error Messages Cisco MGM Server Error Messages Appendix B Error Messages Cisco MGM Server Error Messages Minor Server Error Messages Error Message EID-412 No free UDP sockets in pool Error Message EID-705 Invalid Snmp sendto with errno = value Error Message EID-1404 The ping to the OSI daemon failed Error Message EID-2009 Null object is passed Neid Error Message EID-2076 Null NE information Error Message EID-3001 Cannot start collection for value Error Message EID-3005 Cannot write DS-1 PM for value Error Message EID-3047 PM Comm Session is null for NEname Recommended Action Ignore this internal error message Recommended Action Manually back up the configuration Error Message EID-4207 Exception The node is not available 100 101 102 Recommended Action Restart the Cisco MGM server and retry103 Recommended Action Try and restore the connection to the NE Recommended Action Set the NE state to In Service104 Location 105State 106Value 107108 109 IPaddress Node 110Timestamp 111Is value 112113 114