Appendix B Error Messages
Cisco MGM Server Error Messages
Error Message
Recommended Action Verify that the server has adequate RAM and swap space as listed in the Cisco Media Gateway Manager 5.0 Installation Guide. Do not run other unapproved software on the server.
Error Message
Recommended Action Run the showmgm command to see what Cisco MGM server processes are running. Restart the Cisco MGM server using the
Error Message
Recommended Action Run the showmgm command to see what Cisco MGM server processes are running. Restart the Cisco MGM server using the
Error Message
- slot: NE_ID Reason: string.
Recommended Action Check the ML card setting (telnet information) and if problem persists, contact Cisco technical support.
Error Message
Recommended Action Force a “Refresh from NE” operation on both ends of the link.
B.2.3 Minor Server Error Messages
Error Message
Recommended Action The application cannot communicate with all configured NEs during the allotted
Step 1 Log into the Cisco MGM client with the appropriate user profile.
Step 2 Choose Administration > Control Panel.
Step 3 Click NE Service. In the NE Poller tab, decrease the poll frequency in the NE Health Poll Frequency field in
Step 4 Click Save.
Error Message
Recommended Action This is an internal error; no action is required.
Cisco Media Gateway Manager 5.0 User Guide
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