Cisco Systems OL-14619-01 manual Design Guide for Cisco Unity Bridge at

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Chapter 1 Design Guide Overview

Product Area

Design or Feature Documentation

 

 

Interoperating with or

For information on interoperating with Avaya voice-messaging systems, see the

migrating from other

following documents:

voice-messaging systems

The Design Guide for Cisco Unity Bridge at

 

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_implementati

 

on_design_guides_list.html.

 

The applicable Networking Guide for Cisco Unity Bridge at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guide

 

s_list.html.

 

For information on interoperating with other voice-messaging systems, see the

 

applicable Networking Guide for Cisco Unity at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guides_li

 

st.html.

 

For information on migrating from another voice-messaging system to Cisco Unity, see

 

Chapter 9, “Migrating to Cisco Unity from Another Voice-Messaging System.”

 

 

Security

For information on security for Cisco Unity, see the applicable version of the Security Guide

 

for Cisco Unity at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.h

 

tml.

 

 

Speech recognition

Chapter 8, “Voice-Recognition Access to Cisco Unity”

 

 

Client access to voice

For end-user documentation on how Cisco Unity subscribers access Cisco Unity voice

messages

messages and change their own Cisco Unity settings, see the Cisco Unity End-User

 

Guides section of the Cisco website at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_user_guide_list.ht

 

ml.

 

For information on setting up subscriber workstations, see the “Setting Up Subscriber

 

Workstations” chapter in the applicable version of the System Administration Guide for

 

Cisco Unity at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_l

 

ist.html.

 

For information on subscriber orientation, see the “Subscriber Orientation” chapter in

 

the applicable version of the System Administration Guide for Cisco Unity at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_l

 

ist.html.

 

For information on authentication for Cisco Personal Communications Assistant (PCA),

 

see the “Authentication for Cisco Unity Applications” chapter of the applicable Security

 

Guide for Cisco Unity at

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_l

 

ist.html.

 

 

Using Groupwise

For information on using Novell GroupWise to access Cisco Unity voice messages, see the

 

website for the third-party application GW-Unify, http://www.gwipt.com.

 

 

Sending and receiving faxes

For information on:

for Cisco Unity subscribers

The IP Fax Configuration wizard, see

 

 

http://ciscounitytools.com/App_IPFaxConfigurationWizard.htm.

 

Configuring Cisco Unity to work with external fax servers that support Exchange and/or

 

Domino, see http://ciscounitytools.com/App_ThirdPartyFaxConfig.htm.

 

 

Design Guide for Cisco Unity Release 5.x

1-2

OL-14619-01

 

 

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Contents Design Guide for Cisco Unity Americas HeadquartersDesign Guide for Cisco Unity Release N T E N T S Workstations Authentication Centralized Voice Messaging Configuration Viii Audience Document ConventionsSupport Policy for Optional Third-Party Software Cisco Product Security Overview Xii Product Area Design or Feature Documentation Design Guide OverviewDesign Guide for Cisco Unity Bridge at Page Design Guide Overview Design Guide for Cisco Unity Release Cisco Unity Concepts How Cisco Unity WorksUnified Messaging Voice MessagingHardware Components of a Cisco Unity System One or More Cisco Unity Servers Cisco Unity Supported Platforms List atNetwork Connection Optional for Some Configurations Voice Messages Are Stored in Domino or Exchange Where Cisco Unity Stores DataSoftware Components of a Cisco Unity System DominoExchange Enabling Cisco Unity Servers to Communicate with One Another Networking Guide for Cisco Unity at Some Configuration Settings Are Stored in the Registry Name Resolution Availability of Network ResourcesDomain Controller Access and Availability Availability of Message Store ServersUsing Firewalls with Cisco Unity Sizing and Scaling Cisco Unity ServersStorage Capacity for Voice Messages Number of Voice PortsAudio Codecs How Codecs Affect the File Size of Voice MessagesAudio Codec TTS, TTY, Pocket PCs, and Hand-Held ComputersInteroperability Among Multiple Voice-Messaging Systems Quality RatingDeployment Models Unified Messaging with Customer-Provided Infrastructure Voice Messaging with Customer-Provided Infrastructure Multi-Site WAN with Distributed MessagingPhysical Placement and Network Infrastructure Considerations for Customer-Provided Infrastructure Active Directory ConsiderationsDesign Guide for Cisco Unity Release Exchange Considerations All Versions Exchange Considerations That Apply Only Exchange Considerations for Cisco-Provided, Dedicated Infrastructure OL-14619-01 Overview of Cisco Unity with Domino and Notes Maximum Number of Cisco Unity Subscribers Domino Address Book TerminologyChanges That csAdmin Makes to the Domino Address Book Element NameChanges That csClient Makes to the Mail File Server Placement Windows Domains and Domino DomainsAuthentication Active Directory Accounts and PermissionsDomino Clusters Domino PermissionsCisco Unity Subscribers and Domino Users Message Routing Client Access LicensesCisco Unity and the Domino Address Book Backing Up and Restoring DataServers Requirements and Recommendations Unified Messaging ConfigurationsUnified Messaging, No Domino Cluster Unified Messaging, Domino Cluster Voice Messaging ConfigurationCriteria for a Supported Configuration Deploying Cisco Unity for Lotus Domino Deployment Tasks for Unified Messaging Configurations Administrative Access and ControlNetwork Services Establishing Support PoliciesOperational Tasks Design Guide for Cisco Unity Release Integrating Cisco Unity with the Phone System OverviewHow an Integration Works Digital Integration with Digital Pimg Units Lines and Cables to Make Physical ConnectionsIntegration with Cisco Unified Communications Manager Dtmf Integration with Analog Pimg Units Timg Integration LAN/WANDtmf Integration with Voice Cards Serial Integration with Voice CardsSettings in the Phone System and in Cisco Unity Connections for a Serial Integration by Using Voice CardsCall Control General Integration Issues Feature Sccp SIPIntegrating Cisco Unity with the Phone System Option Considerations Cisco Unified Communications Manager Security Features DescriptionDescription When Data Is Encrypted Setting EffectSettings for Individual Voice Messaging Ports Disabling and Re-Enabling SecurityPacketization Sccp Integrations Only Sccp SIP Cisco 11 Cisco Unified Communications Manager Fallback with Pstn Cisco Unity to a branch office will fail Integrating by Using SIP SIP Compliance Supported SIP IntegrationsCisco Unity Failover with SIP Trunks Description of Pimg Integrations Dtmf Integration with Analog Pimg Units Description of Timg Integrations Setup and Configuration Firmware Updates Serial IntegrationsIncreasing Port Capacity Cisco Unity FailoverCisco Unity Failback Multiple Integration Support/Branch Office ConsolidationIntegrating with Multiple Phone Systems Using Sccp Phone Systems with Other Integrations Requirements for Integrations with Multiple Phone SystemsReasons to Use Alternate Extensions Optional Integration FeaturesAlternate Extensions How Alternate Extensions WorkAlternate MWIs MWIs for Extensions on a Non-Integrated Phone SystemCentralized Voice Messaging OL-14619-01 OL-14619-01 Cisco Unity Failover and Standby Redundancy FailoverStandby Redundancy Cisco Unity Failover and Standby Redundancy Cisco Unity Failover and Standby Redundancy Diagram of a Standby Redundancy Configuration Pstn WANOL-14619-01 Voice-Recognition Access to Cisco Unity OL-14619-01 Migrating to Cisco Unity from Another Voice-Messaging System Migrating to Cisco Unity from Another Voice-Messaging System D E IN-2 IN-3 IN-4