Cisco Systems OL-14619-01 manual Workstations

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Contents

Some Subscriber Information and Configuration Settings Are Stored on the Cisco Unity Server 2-10Some Configuration Settings Are Stored in the Registry

C H A P T E R 3

Network Infrastructure Requirements

3-1

 

 

 

 

 

 

Availability of Network Resources

3-1

 

 

 

 

 

 

Name Resolution

3-1

 

 

 

 

 

 

 

 

Domain Controller Access and Availability

3-2

 

 

 

 

Availability of Message Store Servers

3-2

 

 

 

 

 

Using Firewalls with Cisco Unity

3-3

 

 

 

 

 

 

 

Sizing and Scaling Cisco Unity Servers

3-3

 

 

 

 

 

 

Maximum Number of Users on Dedicated Domino or Exchange Servers

3-4

 

Storage Capacity for Voice Messages

3-4

 

 

 

 

 

Number of Voice Ports 3-4

 

 

 

 

 

 

 

 

Audio Codecs 3-5

 

 

 

 

 

 

 

 

 

How Codecs Affect the File Size of Voice Messages

3-5

 

 

 

TTS, TTY, Pocket PCs, and Hand-Held Computers

3-6

 

 

 

Interoperability Among Multiple Voice-Messaging Systems

3-6

 

 

Designing a Cisco Unity System with Exchange as the Message Store

 

C H A P T E R 4

4-1

 

Deployment Models

4-1

 

 

 

 

 

 

 

 

Unified Messaging with Customer-Provided Infrastructure

4-2

 

 

Mixed Unified Messaging and Voice Messaging with Customer-Provided Infrastructure 4-2

 

Voice Messaging with Cisco-Provided, Dedicated Infrastructure 4-2

 

 

Voice Messaging with Customer-Provided Infrastructure 4-3

 

 

Multi-Site WAN with Distributed Messaging

4-3

 

 

 

 

Physical Placement and Network Infrastructure

4-4

 

 

 

 

Considerations for Customer-Provided Infrastructure 4-5

 

 

 

Active Directory Considerations

4-5

 

 

 

 

 

 

Exchange Considerations (All Versions)

4-7

 

 

 

 

 

 

 

 

 

Exchange Considerations That Apply Only Exchange 2007

4-8

 

 

 

 

 

 

 

Considerations for Cisco-Provided, Dedicated Infrastructure

4-9

 

 

 

 

Designing a Cisco Unity System with Domino as the Message Store

 

 

C H A P T E R 5

 

5-1

 

 

 

 

 

 

Overview of Cisco Unity with Domino and Notes

5-1

 

 

 

 

 

 

 

 

Maximum Number of Cisco Unity Subscribers

5-2

 

 

 

 

 

 

 

 

Domino Address Book Terminology 5-2

 

 

 

 

 

 

 

 

 

IBM Lotus Domino Unified Communications (DUC) for Cisco on Domino Servers and on Client

 

 

 

 

 

Workstations 5-2

 

 

 

 

 

 

 

 

 

Address Book Server, Message Store Server, and Mail Drop Server

5-4

 

 

 

 

 

Design Guide for Cisco Unity Release 5.x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

iv

 

 

 

 

 

 

OL-14619-01

 

 

 

 

 

 

 

 

 

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Contents Design Guide for Cisco Unity Americas HeadquartersDesign Guide for Cisco Unity Release N T E N T S Workstations Authentication Centralized Voice Messaging Configuration Viii Audience Document ConventionsSupport Policy for Optional Third-Party Software Cisco Product Security Overview Xii Product Area Design or Feature Documentation Design Guide OverviewDesign Guide for Cisco Unity Bridge at Page Design Guide Overview Design Guide for Cisco Unity Release Cisco Unity Concepts How Cisco Unity WorksUnified Messaging Voice MessagingHardware Components of a Cisco Unity System One or More Cisco Unity Servers Cisco Unity Supported Platforms List atNetwork Connection Optional for Some Configurations Where Cisco Unity Stores Data Software Components of a Cisco Unity SystemVoice Messages Are Stored in Domino or Exchange DominoExchange Enabling Cisco Unity Servers to Communicate with One Another Networking Guide for Cisco Unity at Some Configuration Settings Are Stored in the Registry Name Resolution Availability of Network ResourcesDomain Controller Access and Availability Availability of Message Store ServersUsing Firewalls with Cisco Unity Sizing and Scaling Cisco Unity ServersStorage Capacity for Voice Messages Number of Voice PortsAudio Codecs How Codecs Affect the File Size of Voice MessagesTTS, TTY, Pocket PCs, and Hand-Held Computers Interoperability Among Multiple Voice-Messaging SystemsAudio Codec Quality RatingDeployment Models Unified Messaging with Customer-Provided Infrastructure Voice Messaging with Customer-Provided Infrastructure Multi-Site WAN with Distributed MessagingPhysical Placement and Network Infrastructure Considerations for Customer-Provided Infrastructure Active Directory ConsiderationsDesign Guide for Cisco Unity Release Exchange Considerations All Versions Exchange Considerations That Apply Only Exchange Considerations for Cisco-Provided, Dedicated Infrastructure OL-14619-01 Overview of Cisco Unity with Domino and Notes Maximum Number of Cisco Unity Subscribers Domino Address Book TerminologyChanges That csAdmin Makes to the Domino Address Book Element NameChanges That csClient Makes to the Mail File Server Placement Windows Domains and Domino DomainsAuthentication Active Directory Accounts and PermissionsCisco Unity Subscribers and Domino Users Domino PermissionsDomino Clusters Client Access Licenses Cisco Unity and the Domino Address BookMessage Routing Backing Up and Restoring DataUnified Messaging, No Domino Cluster Unified Messaging ConfigurationsServers Requirements and Recommendations Criteria for a Supported Configuration Voice Messaging ConfigurationUnified Messaging, Domino Cluster Deploying Cisco Unity for Lotus Domino Administrative Access and Control Network ServicesDeployment Tasks for Unified Messaging Configurations Establishing Support PoliciesOperational Tasks Design Guide for Cisco Unity Release Integrating Cisco Unity with the Phone System OverviewHow an Integration Works Integration with Cisco Unified Communications Manager Lines and Cables to Make Physical ConnectionsDigital Integration with Digital Pimg Units Dtmf Integration with Analog Pimg Units Timg Integration LAN/WANDtmf Integration with Voice Cards Serial Integration with Voice CardsSettings in the Phone System and in Cisco Unity Connections for a Serial Integration by Using Voice CardsCall Control General Integration Issues Feature Sccp SIPIntegrating Cisco Unity with the Phone System Option Considerations Cisco Unified Communications Manager Security Features DescriptionDescription When Data Is Encrypted Setting EffectSettings for Individual Voice Messaging Ports Disabling and Re-Enabling SecurityPacketization Sccp Integrations Only Sccp SIP Cisco 11 Cisco Unified Communications Manager Fallback with Pstn Cisco Unity to a branch office will fail Integrating by Using SIP Cisco Unity Failover with SIP Trunks Supported SIP IntegrationsSIP Compliance Description of Pimg Integrations Dtmf Integration with Analog Pimg Units Description of Timg Integrations Setup and Configuration Firmware Updates Serial IntegrationsIncreasing Port Capacity Cisco Unity FailoverCisco Unity Failback Multiple Integration Support/Branch Office ConsolidationIntegrating with Multiple Phone Systems Using Sccp Phone Systems with Other Integrations Requirements for Integrations with Multiple Phone SystemsOptional Integration Features Alternate ExtensionsReasons to Use Alternate Extensions How Alternate Extensions WorkAlternate MWIs MWIs for Extensions on a Non-Integrated Phone SystemCentralized Voice Messaging OL-14619-01 OL-14619-01 Cisco Unity Failover and Standby Redundancy FailoverStandby Redundancy Cisco Unity Failover and Standby Redundancy Cisco Unity Failover and Standby Redundancy Diagram of a Standby Redundancy Configuration Pstn WANOL-14619-01 Voice-Recognition Access to Cisco Unity OL-14619-01 Migrating to Cisco Unity from Another Voice-Messaging System Migrating to Cisco Unity from Another Voice-Messaging System D E IN-2 IN-3 IN-4