Cisco Systems
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Configuration
General Integration Issues
Client Access Licenses
Setting Effect
Resolution
How to
Server Placement
Authorization
Network Services
Feature
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Chapter 1 Design Guide Overview
Design Guide for Cisco Unity Release 5.x
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Contents
Americas Headquarters
Design Guide for Cisco Unity
Design Guide for Cisco Unity Release
N T E N T S
Workstations
Authentication
Centralized Voice Messaging
Configuration
Viii
Document Conventions
Audience
Support Policy for Optional Third-Party Software
Cisco Product Security Overview
Xii
Design Guide Overview
Product Area Design or Feature Documentation
Design Guide for Cisco Unity Bridge at
Page
Design Guide Overview Design Guide for Cisco Unity Release
How Cisco Unity Works
Cisco Unity Concepts
Voice Messaging
Unified Messaging
Hardware Components of a Cisco Unity System
Cisco Unity Supported Platforms List at
One or More Cisco Unity Servers
Network Connection Optional for Some Configurations
Domino
Where Cisco Unity Stores Data
Software Components of a Cisco Unity System
Voice Messages Are Stored in Domino or Exchange
Exchange
Enabling Cisco Unity Servers to Communicate with One Another
Networking Guide for Cisco Unity at
Some Configuration Settings Are Stored in the Registry
Availability of Network Resources
Name Resolution
Availability of Message Store Servers
Domain Controller Access and Availability
Sizing and Scaling Cisco Unity Servers
Using Firewalls with Cisco Unity
Number of Voice Ports
Storage Capacity for Voice Messages
How Codecs Affect the File Size of Voice Messages
Audio Codecs
Quality Rating
TTS, TTY, Pocket PCs, and Hand-Held Computers
Interoperability Among Multiple Voice-Messaging Systems
Audio Codec
Deployment Models
Unified Messaging with Customer-Provided Infrastructure
Multi-Site WAN with Distributed Messaging
Voice Messaging with Customer-Provided Infrastructure
Physical Placement and Network Infrastructure
Active Directory Considerations
Considerations for Customer-Provided Infrastructure
Design Guide for Cisco Unity Release
Exchange Considerations All Versions
Exchange Considerations That Apply Only Exchange
Considerations for Cisco-Provided, Dedicated Infrastructure
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Overview of Cisco Unity with Domino and Notes
Domino Address Book Terminology
Maximum Number of Cisco Unity Subscribers
Element Name
Changes That csAdmin Makes to the Domino Address Book
Changes That csClient Makes to the Mail File
Windows Domains and Domino Domains
Server Placement
Active Directory Accounts and Permissions
Authentication
Domino Permissions
Cisco Unity Subscribers and Domino Users
Domino Clusters
Backing Up and Restoring Data
Client Access Licenses
Cisco Unity and the Domino Address Book
Message Routing
Unified Messaging Configurations
Unified Messaging, No Domino Cluster
Servers Requirements and Recommendations
Voice Messaging Configuration
Criteria for a Supported Configuration
Unified Messaging, Domino Cluster
Deploying Cisco Unity for Lotus Domino
Establishing Support Policies
Administrative Access and Control
Network Services
Deployment Tasks for Unified Messaging Configurations
Operational Tasks
Design Guide for Cisco Unity Release
Overview
Integrating Cisco Unity with the Phone System
How an Integration Works
Lines and Cables to Make Physical Connections
Integration with Cisco Unified Communications Manager
Digital Integration with Digital Pimg Units
Dtmf Integration with Analog Pimg Units
LAN/WAN
Timg Integration
Serial Integration with Voice Cards
Dtmf Integration with Voice Cards
Connections for a Serial Integration by Using Voice Cards
Settings in the Phone System and in Cisco Unity
Call Control
General Integration Issues
Sccp SIP
Feature
Integrating Cisco Unity with the Phone System
Option Considerations
Description
Cisco Unified Communications Manager Security Features
Description
Setting Effect
When Data Is Encrypted
Disabling and Re-Enabling Security
Settings for Individual Voice Messaging Ports
Packetization Sccp Integrations Only
Sccp SIP
Cisco
11 Cisco Unified Communications Manager Fallback with Pstn
Cisco Unity to a branch office will fail
Integrating by Using SIP
Supported SIP Integrations
Cisco Unity Failover with SIP Trunks
SIP Compliance
Description of Pimg Integrations
Dtmf Integration with Analog Pimg Units
Description of Timg Integrations
Firmware Updates Serial Integrations
Setup and Configuration
Cisco Unity Failover
Increasing Port Capacity
Multiple Integration Support/Branch Office Consolidation
Cisco Unity Failback
Integrating with Multiple Phone Systems
Requirements for Integrations with Multiple Phone Systems
Using Sccp Phone Systems with Other Integrations
How Alternate Extensions Work
Optional Integration Features
Alternate Extensions
Reasons to Use Alternate Extensions
MWIs for Extensions on a Non-Integrated Phone System
Alternate MWIs
Centralized Voice Messaging
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Failover
Cisco Unity Failover and Standby Redundancy
Standby Redundancy
Cisco Unity Failover and Standby Redundancy
Cisco Unity Failover and Standby Redundancy
Pstn WAN
Diagram of a Standby Redundancy Configuration
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Voice-Recognition Access to Cisco Unity
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Migrating to Cisco Unity from Another Voice-Messaging System
Migrating to Cisco Unity from Another Voice-Messaging System
D E
IN-2
IN-3
IN-4
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