Cisco Systems OL-14619-01 Voice Messaging Configuration, Criteria for a Supported Configuration

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Chapter 5 Designing a Cisco Unity System with Domino as the Message Store

Voice Messaging Configuration

Table 5-3

Server Requirements and Recommendations for a Unified Messaging Configuration (continued)

 

 

 

Servers

 

Requirements and Recommendations

 

 

Cisco Unified Communications

The Cisco Unified Communications Manager (CM) Express (formerly known as Cisco

Manager Express

Unified CallManager Express) and Cisco Unity servers must be connected by a LAN.

 

 

Cisco Unity voice-recognition

The Cisco Unity voice-recognition server and the Cisco Unity server must be connected by

server

 

a LAN.

 

 

For each Cisco Unity server that homes subscribers for whom you want to have

 

 

voice-recognition functionality, you must have one voice-recognition server. A

 

 

voice-recognition server cannot service more than one Cisco Unity server or, when failover

 

 

is configured, one pair of failover servers.

 

 

Voice-recognition software cannot be installed on the Cisco Unity server.

 

 

Cisco Unity Bridge server

The Bridge server can be a member server in an existing domain or a workgroup server. It

 

 

cannot be a DC/GC.

 

 

The Cisco Unity Bridge and Cisco Unity servers can be connected by a LAN or a WAN.

 

 

Bridge software cannot be installed on the Cisco Unity server.

 

 

For more information, see the Design Guide for Cisco Unity Bridge at

 

 

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_implementation_desi

 

 

gn_guides_list.html.

 

 

 

Unified Messaging, Domino Cluster

A clustered environment is the same as the non-clustered environment detailed in Table 5-3except that all Domino servers have to be in the same highly available and connected LAN as the Cisco Unity server.

Domino partitioning is also supported.

Voice Messaging Configuration

A clustered environment is the same as the environment detailed in Table 5-3except that all Domino servers are dedicated to servicing Cisco Unity voice messages.

Criteria for a Supported Configuration

Requirements for supported configurations for Cisco Unity for Domino include the following:

•Domino servers and Domino clusters must meet all IBM Lotus requirements, including requirements related to DUC for Cisco, the maximum number of users per server, the proper amount of memory, the proper processors and processor speed, hard disks that can meet disk-access response times, and placement of data files and transaction log files. Cisco Unity cannot support message store servers that have performance bottlenecks such as slow hard drives or insufficient memory.

•A Cisco Unity server can service a single physical site, meaning one or more well-connected LANs, such as a campus, single building, or other centralized facility where network bandwidth is not a problem.

 

Design Guide for Cisco Unity Release 5.x

5-10

OL-14619-01

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Contents Design Guide for Cisco Unity Americas HeadquartersDesign Guide for Cisco Unity Release N T E N T S Workstations Authentication Centralized Voice Messaging Configuration Viii Audience Document ConventionsSupport Policy for Optional Third-Party Software Cisco Product Security Overview Xii Product Area Design or Feature Documentation Design Guide OverviewDesign Guide for Cisco Unity Bridge at Page Design Guide Overview Design Guide for Cisco Unity Release Cisco Unity Concepts How Cisco Unity WorksUnified Messaging Voice MessagingHardware Components of a Cisco Unity System One or More Cisco Unity Servers Cisco Unity Supported Platforms List atNetwork Connection Optional for Some Configurations Where Cisco Unity Stores Data Software Components of a Cisco Unity SystemVoice Messages Are Stored in Domino or Exchange DominoExchange Enabling Cisco Unity Servers to Communicate with One Another Networking Guide for Cisco Unity at Some Configuration Settings Are Stored in the Registry Name Resolution Availability of Network ResourcesDomain Controller Access and Availability Availability of Message Store ServersUsing Firewalls with Cisco Unity Sizing and Scaling Cisco Unity ServersStorage Capacity for Voice Messages Number of Voice PortsAudio Codecs How Codecs Affect the File Size of Voice MessagesTTS, TTY, Pocket PCs, and Hand-Held Computers Interoperability Among Multiple Voice-Messaging SystemsAudio Codec Quality RatingDeployment Models Unified Messaging with Customer-Provided Infrastructure Voice Messaging with Customer-Provided Infrastructure Multi-Site WAN with Distributed MessagingPhysical Placement and Network Infrastructure Considerations for Customer-Provided Infrastructure Active Directory ConsiderationsDesign Guide for Cisco Unity Release Exchange Considerations All Versions Exchange Considerations That Apply Only Exchange Considerations for Cisco-Provided, Dedicated Infrastructure OL-14619-01 Overview of Cisco Unity with Domino and Notes Maximum Number of Cisco Unity Subscribers Domino Address Book TerminologyChanges That csAdmin Makes to the Domino Address Book Element NameChanges That csClient Makes to the Mail File Server Placement Windows Domains and Domino DomainsAuthentication Active Directory Accounts and PermissionsCisco Unity Subscribers and Domino Users Domino PermissionsDomino Clusters Client Access Licenses Cisco Unity and the Domino Address BookMessage Routing Backing Up and Restoring DataUnified Messaging, No Domino Cluster Unified Messaging ConfigurationsServers Requirements and Recommendations Criteria for a Supported Configuration Voice Messaging ConfigurationUnified Messaging, Domino Cluster Deploying Cisco Unity for Lotus Domino Administrative Access and Control Network ServicesDeployment Tasks for Unified Messaging Configurations Establishing Support PoliciesOperational Tasks Design Guide for Cisco Unity Release Integrating Cisco Unity with the Phone System OverviewHow an Integration Works Integration with Cisco Unified Communications Manager Lines and Cables to Make Physical ConnectionsDigital Integration with Digital Pimg Units Dtmf Integration with Analog Pimg Units Timg Integration LAN/WANDtmf Integration with Voice Cards Serial Integration with Voice CardsSettings in the Phone System and in Cisco Unity Connections for a Serial Integration by Using Voice CardsCall Control General Integration Issues Feature Sccp SIPIntegrating Cisco Unity with the Phone System Option Considerations Cisco Unified Communications Manager Security Features DescriptionDescription When Data Is Encrypted Setting EffectSettings for Individual Voice Messaging Ports Disabling and Re-Enabling SecurityPacketization Sccp Integrations Only Sccp SIP Cisco 11 Cisco Unified Communications Manager Fallback with Pstn Cisco Unity to a branch office will fail Integrating by Using SIP Cisco Unity Failover with SIP Trunks Supported SIP IntegrationsSIP Compliance Description of Pimg Integrations Dtmf Integration with Analog Pimg Units Description of Timg Integrations Setup and Configuration Firmware Updates Serial IntegrationsIncreasing Port Capacity Cisco Unity FailoverCisco Unity Failback Multiple Integration Support/Branch Office ConsolidationIntegrating with Multiple Phone Systems Using Sccp Phone Systems with Other Integrations Requirements for Integrations with Multiple Phone SystemsOptional Integration Features Alternate ExtensionsReasons to Use Alternate Extensions How Alternate Extensions WorkAlternate MWIs MWIs for Extensions on a Non-Integrated Phone SystemCentralized Voice Messaging OL-14619-01 OL-14619-01 Cisco Unity Failover and Standby Redundancy FailoverStandby Redundancy Cisco Unity Failover and Standby Redundancy Cisco Unity Failover and Standby Redundancy Diagram of a Standby Redundancy Configuration Pstn WANOL-14619-01 Voice-Recognition Access to Cisco Unity OL-14619-01 Migrating to Cisco Unity from Another Voice-Messaging System Migrating to Cisco Unity from Another Voice-Messaging System D E IN-2 IN-3 IN-4
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