Cisco Systems OL-14619-01 manual Deploying Cisco Unity for Lotus Domino

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Chapter 5 Designing a Cisco Unity System with Domino as the Message Store

Deploying Cisco Unity for Lotus Domino

•A Cisco Unity server can service mailboxes on up to a recommended maximum of ten Domino servers or clusters in a single physical site.

•A Cisco Unity server can service a single Domino address book (directory or Names.nsf file) for local Cisco Unity data (data for subscribers homed on the local Cisco Unity server) and global Cisco Unity data (data for subscribers homed on other Cisco Unity servers).

•A Cisco Unity server can service a single secondary address book for contacts. The secondary address book must have the same views as Names.nsf, and must be DUC for Cisco-enabled (must contain the DUC for Cisco admin view). The secondary address book can reside on a different Domino server in the same Domino domain.

•Two or more Cisco Unity servers can be installed in a single Domino domain. Subscribers who are homed on one Cisco Unity server can send voice messages to subscribers who are homed on another Cisco Unity server by using Cisco Unity Digital Networking.

•Cisco Unity for Domino subscribers and Cisco Unity for Exchange subscribers can send voice messages to one another by using VPIM Networking.

•Cisco Unity for Domino subscribers in one Domino domain can send voice messages to subscribers in another Domino domain by configuring monitored address books as described in the “Managing Monitored Address Books” section in the “Digital Networking” chapter of the Networking Guide for Cisco Unity Release 5.x at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guides_list.html.

Deploying Cisco Unity for Lotus Domino

Cisco Unity for Lotus Domino can be deployed in the following ways:

•Unified Messaging with one or more Cisco Unity servers servicing Cisco Unity subscribers on multiple Domino servers in the same Domino domain and the same well-connected network.

•Unified Messaging with access to Cisco Unity Assistant and DUC for Cisco (the form in Notes that allows subscribers to play and record messages).

•Unified Messaging with multiple Cisco Unity servers. This requires either Cisco Unity Digital Networking (if two or more Cisco Unity servers are in the same Domino domain) or SMTP gateways and Internet subscribers (if two or more Cisco Unity servers are in separate Domino domains). For more information, see the Networking Guide for Cisco Unity, available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guides_list.html.

•Voice Messaging.

See the following sections for additional information:

•Administrative Access and Control, page 5-12

•Establishing Support Policies, page 5-12

•Network Services, page 5-12

•Deployment Tasks for Unified Messaging Configurations, page 5-12

•Operational Tasks, page 5-13

 

 

Design Guide for Cisco Unity Release 5.x

 

 

 

 

 

 

OL-14619-01

 

 

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Contents Americas Headquarters Design Guide for Cisco UnityDesign Guide for Cisco Unity Release N T E N T S Workstations Authentication Centralized Voice Messaging Configuration Viii Document Conventions AudienceSupport Policy for Optional Third-Party Software Cisco Product Security Overview Xii Design Guide Overview Product Area Design or Feature DocumentationDesign Guide for Cisco Unity Bridge at Page Design Guide Overview Design Guide for Cisco Unity Release How Cisco Unity Works Cisco Unity ConceptsVoice Messaging Unified MessagingHardware Components of a Cisco Unity System Cisco Unity Supported Platforms List at One or More Cisco Unity ServersNetwork Connection Optional for Some Configurations Software Components of a Cisco Unity System Where Cisco Unity Stores DataVoice Messages Are Stored in Domino or Exchange DominoExchange Enabling Cisco Unity Servers to Communicate with One Another Networking Guide for Cisco Unity at Some Configuration Settings Are Stored in the Registry Availability of Network Resources Name ResolutionAvailability of Message Store Servers Domain Controller Access and AvailabilitySizing and Scaling Cisco Unity Servers Using Firewalls with Cisco UnityNumber of Voice Ports Storage Capacity for Voice MessagesHow Codecs Affect the File Size of Voice Messages Audio CodecsInteroperability Among Multiple Voice-Messaging Systems TTS, TTY, Pocket PCs, and Hand-Held ComputersAudio Codec Quality RatingDeployment Models Unified Messaging with Customer-Provided Infrastructure Multi-Site WAN with Distributed Messaging Voice Messaging with Customer-Provided InfrastructurePhysical Placement and Network Infrastructure Active Directory Considerations Considerations for Customer-Provided InfrastructureDesign Guide for Cisco Unity Release Exchange Considerations All Versions Exchange Considerations That Apply Only Exchange Considerations for Cisco-Provided, Dedicated Infrastructure OL-14619-01 Overview of Cisco Unity with Domino and Notes Domino Address Book Terminology Maximum Number of Cisco Unity SubscribersElement Name Changes That csAdmin Makes to the Domino Address BookChanges That csClient Makes to the Mail File Windows Domains and Domino Domains Server PlacementActive Directory Accounts and Permissions AuthenticationDomino Clusters Domino PermissionsCisco Unity Subscribers and Domino Users Cisco Unity and the Domino Address Book Client Access LicensesMessage Routing Backing Up and Restoring DataServers Requirements and Recommendations Unified Messaging ConfigurationsUnified Messaging, No Domino Cluster Unified Messaging, Domino Cluster Voice Messaging ConfigurationCriteria for a Supported Configuration Deploying Cisco Unity for Lotus Domino Network Services Administrative Access and ControlDeployment Tasks for Unified Messaging Configurations Establishing Support PoliciesOperational Tasks Design Guide for Cisco Unity Release Overview Integrating Cisco Unity with the Phone SystemHow an Integration Works Digital Integration with Digital Pimg Units Lines and Cables to Make Physical ConnectionsIntegration with Cisco Unified Communications Manager Dtmf Integration with Analog Pimg Units LAN/WAN Timg IntegrationSerial Integration with Voice Cards Dtmf Integration with Voice CardsConnections for a Serial Integration by Using Voice Cards Settings in the Phone System and in Cisco UnityCall Control General Integration Issues Sccp SIP FeatureIntegrating Cisco Unity with the Phone System Option Considerations Description Cisco Unified Communications Manager Security FeaturesDescription Setting Effect When Data Is EncryptedDisabling and Re-Enabling Security Settings for Individual Voice Messaging PortsPacketization Sccp Integrations Only Sccp SIP Cisco 11 Cisco Unified Communications Manager Fallback with Pstn Cisco Unity to a branch office will fail Integrating by Using SIP SIP Compliance Supported SIP IntegrationsCisco Unity Failover with SIP Trunks Description of Pimg Integrations Dtmf Integration with Analog Pimg Units Description of Timg Integrations Firmware Updates Serial Integrations Setup and ConfigurationCisco Unity Failover Increasing Port CapacityMultiple Integration Support/Branch Office Consolidation Cisco Unity FailbackIntegrating with Multiple Phone Systems Requirements for Integrations with Multiple Phone Systems Using Sccp Phone Systems with Other IntegrationsAlternate Extensions Optional Integration FeaturesReasons to Use Alternate Extensions How Alternate Extensions WorkMWIs for Extensions on a Non-Integrated Phone System Alternate MWIsCentralized Voice Messaging OL-14619-01 OL-14619-01 Failover Cisco Unity Failover and Standby RedundancyStandby Redundancy Cisco Unity Failover and Standby Redundancy Cisco Unity Failover and Standby Redundancy Pstn WAN Diagram of a Standby Redundancy ConfigurationOL-14619-01 Voice-Recognition Access to Cisco Unity OL-14619-01 Migrating to Cisco Unity from Another Voice-Messaging System Migrating to Cisco Unity from Another Voice-Messaging System D E IN-2 IN-3 IN-4
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