Cisco Systems OL-7870-02 manual Obtaining Technical Assistance, Cisco Technical Support Website

Page 63

Obtaining Technical Assistance

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies — security-alert@cisco.com

Nonemergencies — psirt@cisco.com

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,

365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID

Cisco Regulatory Compliance and Safety Information for the Cisco MWR 1941-DC-A Mobile Wireless Edge Router

 

OL-7870-02

63

 

 

 

Image 63
Contents November 8 Revision Date Change Summary Document Revision HistoryTranslated Safety Warnings Statement 4-Power Supply Warning Translated Safety Warnings Statement 12-Power Supply Disconnection Warning Statement 8-DC Power Connection WarningTranslated Safety Warnings Statement 1064-Grounded Equipment Warning Statement 38-Power Cabling WarningStatement 43-Jewelry Removal Warning Translated Safety Warnings Statement 122-Exposed DC Power Wire Warning Statement 1001-Work During Lightning Activity Statement 1002-DC Power Supply Statement 1003-DC Power Disconnection Statement 1004-Installation Instructions 10A minimum, 60VDC Statement 1005-Circuit Breaker10A minimum, 60VDC Translated Safety Warnings Translated Safety Warnings Statement 1007-TN and IT Power Systems Statement 1017-Restricted Area Statement 1018-Supply Circuit Warning Bewaar Deze Instructies Statement 1071-Warning DefinitionConservez CES Informations Guarde Estas Instrucciones Statement 1021-SELV Circuit Translated Safety Warnings Statement 1023-No AWG Statement 1024-Ground Conductor Statement 1025-Use Copper Conductors Only Statement 1026-WAN Port Static Shock Statement 1029-Blank Faceplates and Cover Panels Translated Safety Warnings Statement 1030-Equipment Installation Veroorzaken of schade aan de eenheid Statement 1031-EU Public Network PortStatement 1033-SELV-IEC 60950 DC Power Supply Statement 1035-Proximity to Water Statement 1036-Telephone Jacks in Wet Locations Statement 1037-Uninsulated Wires and Terminals Statement 1040-Product Disposal Statement 1041-Disconnecting Telephone-Network Cables Statement 1043-Installation Hazard Translated Safety Warnings Statement 1045-Short-circuit Protection Statement 1046-Installing or Replacing the Unit Statement 1047-Overheating Prevention Statement 1048-Rack Stabilization Statement 1049-Rack Installation Statement 1058-Power and Relay Connector Translated Safety Warnings Translated Safety Warnings Statement 1065-Console Cable Connection Translated Safety Warnings OL-7870-02 European Directive Regulatory Standards Compliance Specification DescriptionEMC Environmental Conditions EMC Class a Statements/WarningsJapan Vcci Class a FCC Class aCanada Class a International Cispr 22 Class aFCC Part 68 Notice Telecom Approvals ListingCanada CS-03 Certification Japan Jate CertificationDocumentation DVD Obtaining DocumentationNew Zealand- PTC-217 Approval Cisco.comDocumentation Feedback Cisco Product Security OverviewOrdering Documentation Reporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Copyright 2005, Cisco Systems, Inc