Patton electronic 3196RC user manual Return for credit policy, RMA numbers, Shipping instructions

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Model 3196RC T-DAC User Manual	6 • Contacting Patton for assistance

Return for credit policy

•Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

•30 to 120 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

•Over 120 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

•Completing a request on the RMA Request page in the Support section at www.patton.com

•By calling +1 (301) 975-1000and speaking to a Technical Support Engineer

•By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Contents IDSL TDM-Digital Access Concentrator T-DAC Mailsupport@patton.com Summary Table of Contents Table of Contents Operation and shutdown Network Ports RJ-21X connector pin-out List of Figures Page List of Tables Radio and TV Interference Compliance InformationFCC Part 68 Acta Statement Industry Canada NoticeCE Notice About this guide AudienceStructure Precautions Typographical conventions used in this documentGeneral conventions Garamond bold type Mouse conventionsIntroduction Chapter contentsModel 3196RC T-DAC Model 3196RC iDSL T-DAC overviewWAN Hardware overviewIDSL ports Power systemRS-232 control port Central processing unitSystem timing TemperaturePhysical dimensions Management servicesLED display Ethernet LED CLK Source LED CLK Error LEDDSL Approvals Hardware installation DAC blades installation IntroductionUnpacking the Model 3196RC T-DAC Alignment/ESD pin and card handle Connecting the Ethernet ports Cable installationDB-9-to-RJ-45 cable diagram WAN cable‘s 68-pin Scsi connector Connecting to the T1/E1 WAN portsNot Used RJ-21X connector Connecting the iDSL ports2.2 Vpp Connecting the Bits clockEXT Clock connector location Completing the hardware installation Configuring the T-DAC for Operation Configuration prerequisites Connecting the DB9-RJ45 adapter with the included cable Initial configuration through the RS-232 control portConnection Description window Setting up the HyperTerminal or similar program sessionConfigure your COM port settings as shown in , then click OK Login window Displaying the T-DAC 3196RC web administration pages Using a browser to complete Model 3196RC configurationHome page overview RC Configuration Menu homeHome page window panes Flash Configuring the default gatewayIP Routing Information window Configuring the system clocking parametersExample For Clock Reference select slave3 Configuring the DS0 mappingDacs Display Type drop-down menu , select displayLongForm0 Solution Examples for configuring static connectionsIDSL Port Configuration IDSL Port 1 Details Click the iDSL hyperlink on the 3196RC Configuration Menu Click on Submit Query Activating the iDSL ports IDSL Port Configuration windowConfiguring the T-DAC for operation Configuring the T-DAC for operation Accessing the Line Interface Settings Configuring line settings and signaling for E1T1/E1 Link Activity Ports 1 4 Configuring the E1 line interface settingsFrom the Line Build Out pull-down menu select e1pulse1 Configuring line settings and signaling for T1 Line Type pull-down menu with dsx1ESF2 selected Configuring the T1 line settingsFrom the Line Build Out pull-down menu select t1pulse0dB1 Backing up your configuration parameters Saving your configurationIMPORT/EXPORT Backing up the configuration store in flash memory Completing the installation Configuring the T-DAC for operation Operation and shutdown De-activating the Model 3196RC Activating the Model 3196RCRemote loop Troubleshooting and maintenanceCited in section De-activating the Model 3196RC on Power Fault analysisSystem Basic iDSL and T1/E1 test modes IDSL port test modesLocal loop Local loopback Remote loopLine Loopback Line LoopDSX1 payload loop dsx1PayloadLoop T1/E1 port test modesPeriodic maintenance DSX1 line loop dsxLineLoopCalibration Maintenance Exporting the current Model 3196RC configurationReplacing the Model 3196RC IMPORT/EXPORT Troubleshooting and maintenance Removing the defective Model 3196RC Importing a saved configuration Installing the replacement Model 3196RCCompleting the installation Contacting Patton for assistance Returns for credit Warranty coverageOut-of-warranty service Contact informationReturn for credit policy RMA numbersShipping instructions Appendix a Network Ports RJ-21X connector pin-out DSL Port Pin Positions Wire Color Code Port Appendix B WAN Network Module Connector pinout Pin Telco pinout Port Pairs 68 Pin Wire Color Direction Positions CodePort 13/RX Pink/Violet Violet/Pink Port 14/TX