Patton electronic 3196RC user manual Fault analysis, Power

Page 72

Model 3196RC T-DAC User Manual

5 • Troubleshooting and maintenance

 

 

Fault analysis

The following procedures outline steps you should follow when troubleshooting a Model 3196RC malfunction.

1.If possible, talk to the person who filed the trouble complaint and determine the operational symptoms. Record the symptoms on the appropriate trouble report form (include the front panel LED indications).

2.Refer to table 8 for LED definitions and compare the recorded results from the trouble report against those in the table, then refer to the section recommended in the table for the maintenance procedure that will repair the malfunction.

Table 8. LED definitions

LED

Location

Color

Status

Meaning

 

 

 

 

 

POWER

Front

Green

On

Power is being applied. No action recommended.

 

panel

 

solid

 

 

 

 

Flash-

The 3196RC has detected a power failure on a power

 

 

 

ing

bus. There may be a problem with the CPCI power sup-

 

 

 

 

ply system such as a failed power supply module in the

 

 

 

 

chassis. The Model 3196RC will function normally with

 

 

 

 

one power supply. Inspect the power supplies in the CPCI

 

 

 

 

chassis to identify and replace the failed power supply

 

 

 

 

module. If the POWER LED continues flashing when all

 

 

 

 

chassis power supplies are functional, contact Patton

 

 

 

 

Technical Support to determine if the T-DAC should be

 

 

 

 

replaced.

 

 

 

 

 

 

 

 

Off

No input power is being applied. Verify that at least one

 

 

 

 

chassis power supply module is installed in the chassis

 

 

 

 

and functioning normally.

CPU FAIL

Front

Red

On

CPU is unable to load the software from FLASH to RAM

 

panel

 

solid

for operation. As soon as possible, remove the Model

 

 

 

 

3196RC from the CPCI chassis, wait 30 seconds, then re-

 

 

 

 

insert the Model 3196RC into the CPCI chassis and see if

 

 

 

 

the problem disappears. If the CPU FAIL LED remains lit

 

 

 

 

after the Model 3196RC completes the power-up cycle,

 

 

 

 

contact Patton Technical Support to determine if the T-

 

 

 

 

DAC needs to be replaced.

 

 

 

 

 

 

 

 

Off

The CPU is operating normally. No action recommended.

ALARM

Front

Red

On

A minor alarm condition has been detected.

 

panel

 

solid

 

 

 

 

 

 

 

 

 

Flash-

A major alarm condition has been detected.

 

 

 

ing

 

 

 

 

Off

The Model 3196RC is operating normally. No action rec-

 

 

 

 

ommended.

 

 

 

 

 

Fault analysis

72

Image 72
Contents IDSL TDM-Digital Access Concentrator T-DAC Mailsupport@patton.com Summary Table of Contents Table of Contents Operation and shutdown Network Ports RJ-21X connector pin-out List of Figures Page List of Tables Compliance Information Radio and TV InterferenceIndustry Canada Notice FCC Part 68 Acta StatementCE Notice About this guide AudienceStructure Precautions Typographical conventions used in this documentGeneral conventions Mouse conventions Garamond bold typeChapter contents IntroductionModel 3196RC iDSL T-DAC overview Model 3196RC T-DACHardware overview WANPower system RS-232 control portCentral processing unit IDSL portsTemperature Physical dimensionsManagement services System timingEthernet LED CLK Source LED CLK Error LED LED displayDSL Approvals Hardware installation DAC blades installation IntroductionUnpacking the Model 3196RC T-DAC Alignment/ESD pin and card handle Cable installation Connecting the Ethernet portsDB-9-to-RJ-45 cable diagram Connecting to the T1/E1 WAN ports WAN cable‘s 68-pin Scsi connectorNot Used Connecting the iDSL ports RJ-21X connectorConnecting the Bits clock 2.2 VppEXT Clock connector location Completing the hardware installation Configuring the T-DAC for Operation Configuration prerequisites Initial configuration through the RS-232 control port Connecting the DB9-RJ45 adapter with the included cableSetting up the HyperTerminal or similar program session Connection Description windowConfigure your COM port settings as shown in , then click OK Login window Using a browser to complete Model 3196RC configuration Displaying the T-DAC 3196RC web administration pagesRC Configuration Menu home Home page overviewHome page window panes Configuring the default gateway FlashConfiguring the system clocking parameters IP Routing Information windowExample Configuring the DS0 mapping For Clock Reference select slave3Dacs Display Type drop-down menu , select displayLongForm0 Examples for configuring static connections SolutionIDSL Port Configuration IDSL Port 1 Details Click the iDSL hyperlink on the 3196RC Configuration Menu Click on Submit Query IDSL Port Configuration window Activating the iDSL portsConfiguring the T-DAC for operation Configuring the T-DAC for operation Configuring line settings and signaling for E1 Accessing the Line Interface SettingsConfiguring the E1 line interface settings T1/E1 Link Activity Ports 1 4From the Line Build Out pull-down menu select e1pulse1 Configuring line settings and signaling for T1 Configuring the T1 line settings Line Type pull-down menu with dsx1ESF2 selectedFrom the Line Build Out pull-down menu select t1pulse0dB1 Saving your configuration Backing up your configuration parametersIMPORT/EXPORT Backing up the configuration store in flash memory Completing the installation Configuring the T-DAC for operation Operation and shutdown Activating the Model 3196RC De-activating the Model 3196RCTroubleshooting and maintenance Remote loopCited in section De-activating the Model 3196RC on Fault analysis PowerSystem Basic iDSL and T1/E1 test modes IDSL port test modesLocal loop Remote loop Local loopbackLine Loop Line LoopbackT1/E1 port test modes DSX1 payload loop dsx1PayloadLoopPeriodic maintenance DSX1 line loop dsxLineLoopCalibration Maintenance Exporting the current Model 3196RC configurationReplacing the Model 3196RC IMPORT/EXPORT Troubleshooting and maintenance Removing the defective Model 3196RC Installing the replacement Model 3196RC Importing a saved configurationCompleting the installation Contacting Patton for assistance Warranty coverage Out-of-warranty serviceContact information Returns for creditReturn for credit policy RMA numbersShipping instructions Appendix a Network Ports RJ-21X connector pin-out DSL Port Pin Positions Wire Color Code Port Appendix B WAN Network Module Connector pinout Port Pairs 68 Pin Wire Color Direction Positions Code Pin Telco pinoutPort 13/RX Pink/Violet Violet/Pink Port 14/TX