Polycom VSX Series manual Calling and Answering, Answering a Video Call, Placing a Video Call

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GETTING STARTED GUIDE FOR THE VSX SERIES

Calling and Answering

Answering a Video Call

When a call comes in, you hear a ringing sound, and you may see a message that includes the number of the person calling. If the person is listed in the directory, you’ll also see the person’s name.

The system administrator configures the system to answer incoming calls in one of these ways:

The system prompts you to answer the calls manually.

The system answers incoming calls automatically.

To answer the call manually:

>>When the system notifies you that a call is coming in, select Answer or

press Call-Hang Up on the remote control.

To answer the call when your system is set up to automatically answer calls:

>>The call connects automatically.

If you see Near on your screen, then your system is configured to automatically

mute near-end audio when a call comes in. To unmute your system, press Mute

on the remote control. For VSX 7000 and VSX 8000 systems, you can also press on the microphone.

Placing a Video Call

You can use your system to place a video call in any of these ways:

Entering a name or number

Choosing from a list of recently-called sites

Choosing a site from the Contacts or Speed Dial list on the Place a Call screen, if your system has been configured to have one

Using the directory

4	WWW.POLYCOM.COM/VIDEODOCUMENTATION

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Contents Getting Started Guide Trademark Information Patent InformationContents Changing the Way Calls Are Answered Starting a Stream Viewing a StreamUsing the Remote Control System BasicsVSX Series Remote Control VSX Series Remote Control VSX Getting More InformationCalling and Answering Answering a Video CallPlacing a Video Call To answer the call manuallyCalling by Entering a Name or Number Calling from the Recent Calls ListTo place a call by entering a name or number To place a call from the Recent Calls screenCalling from the Contacts or Speed Dial List Calling by Using the DirectoryEnding a Video Call Types of Video Calls You Can Make From… You can call… By dialing…Placing Audio-only Calls and Adding Audio-Only Sites VSX Placing an Audio-Only CallAdding an Audio-Only Call to a Video Call To place an audio-only call from your systemEnding an Audio-Only Call Adding a Video Call to an Audio-Only CallTo add a video call after your audio-only call connects To hang up from an audio-only callSelecting and Adjusting a Camera or Other Video Source Controlling What You SeeIf you see this icon… You can control this… Near-site sourceTo adjust a camera using the remote To adjust the main camera on the VSX 3000 systemSetting and Using Camera Presets To move the camera to a presetTo view your near-site presets VSX 7000 and VSX To store a presetSwitching Between Full Screen Video and the Home Screen To delete all presetsTo see the video in the full screen To see the Place a Call screenTo swap the views shown in the PIP and the main screen Showing, Moving, and Turning Off the PIPTo show, move, or turn off the PIP during a call To disable automatic voice tracking to camera presets Enabling Voice Tracking to Presets VSX 8000 OnlyTo enable automatic voice tracking to camera presets Adjusting Volume To adjust the volumeControlling What You Hear Muting the MicrophoneEnjoying Stereo Audio in Video Calls Showing Content and Video Sources What You See When You Show ContentShowing Content from a Laptop or PC Resolution Refresh rates HzTo stop showing content from a laptop or PC Showing Content with the VSX 7000 SystemTo show content stored on a laptop or PC Before the call begins Using a Document Camera, VCR, or DVD PlayerShowing Content with the VSX 8000 System Working with Directory Entries Searching the DirectoryAdding, Editing, and Deleting Directory Entries To add a single-site entry to the directoryTo add a multiple-site entry to the directory Specify the following informationSelect Save to save the entry Categorizing Directory Entries To edit an entryTo delete an entry To create a new categoryPlacing a Multipoint Call Including Multiple Sites in CallsAbout Multipoint Calls Supplying a Password for External MCU Calls To configure a meeting passwordƒ Create a multi-site entry in the directory To place a multipoint call by adding sites to a callSetting the Multipoint Viewing Mode To set the multipoint viewing modeSelect… To do this… Systems with See thisUsing Chair Control for Multipoint Calls Controlling How the System Answers Multipoint CallsSelect this… To do this… This MCU… Allows chair control if… Internal MCUClick Place a Call If you You can Do This… By Selecting… Are…Release Chair View SiteTemporarily Refusing Calls Changing the Way Calls Are AnsweredAnswering Calls Automatically To temporarily refuse incoming callsMuting Automatically Answered Calls To mute automatically answered callsTo view scheduled calls in the calendar Scheduling CallsTo schedule a call Using the VTX 1000 Conference Phone in Video Calls Adding Sites to a Video Call Using the VTX Conference PhoneTo place a video call using the VTX phone Placing a Video Call with the VTX Conference PhoneAdding Video to a VTX Conference Phone Audio-only Call Ending a CallTo mute the audio in a call with the VTX conference phone To add video to an audio callEnding a Call with Audio-Only Participants To disconnect the audio-only callViewing a Stream Streaming a Conference to the WebStarting a Stream Close the web browser Click Place a Call Utilities StreamingTo stop viewing the streaming conference Specifying When to Display the PIP To specify when to display the PIPCustomizing Your Workspace Allowing the Far Site to Control Your CameraDisplaying the Far Site’s Name When the Call Connects Hearing Audio Confirmation When You DialTo specify when to display the name of the far site To enable audio confirmationAdjusting for Room Lighting Setting Camera Brightness VSX 3000 OnlyTo turn backlight compensation on To set the camera brightnessTo enable dual monitor emulation Changing the System Color SchemeEnabling Dual Monitor Emulation To change the color schemeUsing Your VSX 3000 System as a PC Monitor To use your VSX 3000 system as a PC monitorGetting Started Guide for the VSX Series Video Conferencing Tips Tips for Great MeetingsTips for Great Video Tips for Great AudioTips for Showing Documents VSX 7000 and VSX

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