Polycom DOC2231A manual Entry Queue

Page 52

MGC+50/MGC+100 Getting Started Guide

Entry Queue

An Entry Queue is a special routing lobby that is used for routing participants to their target conference. One or several dial-in numbers are assigned to the Entry Queue, and they are used by callers to all conferences. Once callers are connected to the Entry Queue, they are routed and connected to the target conferences if they provide the appropriate conference IDs and passwords (optional). Both Video and Audio Only conferences can be accessed from an Entry Queue. For information about defining an Entry Queue, see Chapter 6, “Defining a New Audio Only Entry Queue” on page 6-1 or see Chapter 7, “Defining a New Video Entry Queue” on page 7-1.

4-4

Image 52

Contents MGC+50/MGC+100 Getting Started Guide USA Regulatory Notices Singapore Certificate Table of Contents About Conferences Defining a New Audio Conference Page Before You Begin System OverviewNetwork Equipment, Numbers and Addresses Overview of the Getting Started Guide Defining a New Video Conference Defining a New Audio ConferenceManagement Tools Hardware Installation MGC+100 Hardware Installation System SafetyInspecting the MGC+/ReadiManager IAM Package Contents General Safety PrecautionsRack Mount Safety Precautions Polycom MGC+/ReadiManager PrecautionsUnpacking and Positioning the MGC+100 MGC+100 packageUnpacking the MGC+100 Mounting the MGC+100 in a 23 Rack Unpacking and Positioning the MGC+50 MGC+50 Hardware InstallationTo unpack and position the MGC+50 Unpacking the MGC+50 To install and mount the MGC+50 Mounting the MGC+50 on a RackConnecting to the Power Source Connecting and Setting Up the MGC+100/ MGC+50To connect to the AC Inlet Connecting the MGC+100/MGC+50 to the Local Network Connecting the MGC+ to the Conferencing NetworkTo connect the MGC+ to the Isdn network or T1-CAS Network Isdn network connectionConnecting the MGC+ to the IP Network Using the Compact Flash Disk with the LAN.CFG File First Entry MGC+ Control Unit CU IP ConfigurationTo update the LAN.cfg File Press 1, to Change the MGC+ IP Settings Option DescriptionHardware Installation MGC+50/MGC+100 Getting Started Guide Option Description Using a Keyboard and Monitor Attached to the MGC+ unit MCU Properties dialog box opensType C\\mcu\cfgedit lan.cfg and press Enter MGC+ Software Installation and Configuration Initial ReadiManager IAM ConfigurationInstalling the MGC Manager To install the MGC Manager softwareMGC+ Software Installation and Configuration Starting the MGC Manager Application To start the MGC Manager applicationDefining the MCU To define an MCU ConnectionMGC+50/MGC+100 Getting Started Guide Connecting to an MCU To connect the operator workstation to an MCUIsdn Network Service Configuring the Network ServicesIP Network Service To define the Network Service Define the following parameters To configure a specific IP+ card DNS SIP To configure an Isdn Network Service Click OK Confirmation message is displayed Icon Description About Conferences On-Demand Reservation-less ConferencingScheduled Conferences Meeting RoomsVideo Conference Attributes Entry Queue Default Reservation Templates Reservation TemplatesStarting a Conference Reservations Database window opensBasic Operations Viewing the Conference Dial-in Properties Connecting to a Conference/Entry Queue Dialing-in to a Conference/Entry QueueISDN/PSTN Participants ParticipantsSIP participants Monitoring On Going Conferences General MonitoringExpand the On Going Conferences tree Participant Monitoring Filter dialog box opens Filtering Option DescriptionTo view the list of participants in the Browser pane Expand the On Going Conferences or Reservations treeTo list the participants in the Status pane Participant Level Monitoring To check the properties of a participantOperations Performed During On Going Conferences Adding a Participant to a ConferenceTo add a new participant to a Conference Properties Identification dialog box opensBasic Operations To add a pre-defined participant to a conference Conference Properties dialog box opensBasic Operations Making Dial-Out Connections To manually establish a Dial-out connectionDisconnecting Participants To disconnect a participantMuting a Participant To delete a participantManager User’s Guide, Volume I, Chapter To mute a participant using MGC ManagerLocking and Unlocking a Conference To Lock or Unlock a conference To change the duration of an On Going Conference To terminate a conference manually Changing the Layout in a Continuous Presence Conference Conference Properties Video Sources dialog box opensMGC+50/MGC+100 Getting Started Guide Defining a New Audio Only Entry Queue To define a new Audio Only Entry QueueEntry Queue Properties dialog box opens Defining a New Audio Conference MGC+50/MGC+100 Getting Started Guide To define a new On Going Audio Conference Defining an On Going Audio ConferenceConference Properties General dialog box opens MGC+50/MGC+100 Getting Started Guide Properties Settings dialog box opens MGC+50/MGC+100 Getting Started Guide To define a New Meeting Room Defining a New Audio Only Meeting RoomConference Properties Participants tab is displayed Click the Meet Me Per Conf tab Properties Meet Me Per Conf dialog box opensDefining a New Audio Conference MGC+50/MGC+100 Getting Started Guide Defining a New Video Conference Defining a New Video Entry QueueTo define a new Video Entry Queue Target Conferences area To set an Entry Queue as default Setting an Entry Queue as DefaultSIP Factories list Creating a Target Conference from an Entry Queue To create a target conference from an Entry QueueCreating an On Going Video Conference To create an On Going ConferenceDefining a New Video Conference Properties Settings dialog box opens Conference On Port Line Rate Minimum Thresholds MGC+50/MGC+100 Getting Started Guide Defining a New Video Conference Defining a New Video Meeting Room To define a New Video Meeting RoomResource Report To view the MCU resourcesColumn Title Description Resources Report Network Resources Resource Report Network Resources Details Resources Report Media Resources Port-Unit Allocation Area Management Tools Expand the MCU Configuration tree Listing the Installed CardsTo list an MCU’s functional modules MUX+ Administrator’s Guide, Chapter MCU Faults Report To view the Faults listFaults Fields Field Description To reset the MCU Reset MCUObtaining Additional Information