Polycom DOC2231A Connecting to a Conference/Entry Queue, Dialing-in to a Conference/Entry Queue

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Chapter 5 - Basic Operations

Connecting to a Conference/Entry Queue

Defined dial-in participants can connect to any conference by dialing the conference dialing string (ISDN, H.323 or SIP). The MCU identifies their CLI or IP address (as defined in the participant properties) and routes them to the appropriate conference. Dial-out participants must be defined in the conference.

Undefined participants can connect directly to conferences defined as Meet Me per Conference or Meeting Room by dialing its dial-in string. If required, the participants enter the conference password before joining the conference.

Undefined participants can also connect to a single-dial Entry Queue to access conferences. The dialing methods are the same as for the conference. Once participants connect to the Entry Queue, they are routed to their conference according to the conference numeric ID or password that they enter.

In the default templates, just the Audio Only template is defined with Entry Queue Access. To create a new video conference with Entry Queue Access, see Chapter 7, “Creating an On Going Video Conference” on page 7-6.

Dialing-in to a Conference/Entry Queue

Undefined dial-in participants can access the conference using the following methods:

ISDN/PSTN Participants

Audio Only and ISDN Video participants dial the conference/Entry Queue ISDN dial-in number, as assigned to the conference by the operator or automatically by the MCU. The dial-in number can be viewed in the MGC Manager Status pane.

H.323 Participants

When a gatekeeper is present, H.323 participants dial: the [IP Network Service Prefix] and [conference/Entry Queue Numeric ID or name] for example, if the Network Service prefix is 925 and the Conference Numeric ID is 1222, participants will dial 9251222. If participants dial only the Network Service Prefix, or if the wrong numeric ID is dialed, participants will be automatically routed to the default Entry Queue if one is defined. For more information about the IP Network Service Prefix, see Chapter 3.

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Contents MGC+50/MGC+100 Getting Started Guide USA Regulatory Notices Singapore Certificate Table of Contents About Conferences Defining a New Audio Conference Page System Overview Before You BeginNetwork Equipment, Numbers and Addresses Overview of the Getting Started Guide Defining a New Audio Conference Defining a New Video ConferenceManagement Tools Hardware Installation System Safety MGC+100 Hardware InstallationInspecting the MGC+/ReadiManager IAM Package Contents General Safety PrecautionsPolycom MGC+/ReadiManager Precautions Rack Mount Safety PrecautionsMGC+100 package Unpacking and Positioning the MGC+100Unpacking the MGC+100 Mounting the MGC+100 in a 23 Rack MGC+50 Hardware Installation Unpacking and Positioning the MGC+50To unpack and position the MGC+50 Unpacking the MGC+50 Mounting the MGC+50 on a Rack To install and mount the MGC+50Connecting and Setting Up the MGC+100/ MGC+50 Connecting to the Power SourceTo connect to the AC Inlet Connecting the MGC+ to the Conferencing Network Connecting the MGC+100/MGC+50 to the Local NetworkIsdn network connection To connect the MGC+ to the Isdn network or T1-CAS NetworkConnecting the MGC+ to the IP Network First Entry MGC+ Control Unit CU IP Configuration Using the Compact Flash Disk with the LAN.CFG FileTo update the LAN.cfg File Option Description Press 1, to Change the MGC+ IP SettingsHardware Installation MGC+50/MGC+100 Getting Started Guide Option Description MCU Properties dialog box opens Using a Keyboard and Monitor Attached to the MGC+ unitType C\\mcu\cfgedit lan.cfg and press Enter Initial ReadiManager IAM Configuration MGC+ Software Installation and ConfigurationTo install the MGC Manager software Installing the MGC ManagerMGC+ Software Installation and Configuration To start the MGC Manager application Starting the MGC Manager ApplicationTo define an MCU Connection Defining the MCUMGC+50/MGC+100 Getting Started Guide To connect the operator workstation to an MCU Connecting to an MCUConfiguring the Network Services Isdn Network ServiceIP Network Service To define the Network Service Define the following parameters To configure a specific IP+ card DNS SIP To configure an Isdn Network Service Click OK Confirmation message is displayed Icon Description On-Demand Reservation-less Conferencing About ConferencesMeeting Rooms Scheduled ConferencesVideo Conference Attributes Entry Queue Reservation Templates Default Reservation TemplatesReservations Database window opens Starting a ConferenceBasic Operations Viewing the Conference Dial-in Properties Dialing-in to a Conference/Entry Queue Connecting to a Conference/Entry QueueISDN/PSTN Participants ParticipantsSIP participants General Monitoring Monitoring On Going ConferencesExpand the On Going Conferences tree Filtering Option Description Participant Monitoring Filter dialog box opensExpand the On Going Conferences or Reservations tree To view the list of participants in the Browser paneTo list the participants in the Status pane To check the properties of a participant Participant Level MonitoringAdding a Participant to a Conference Operations Performed During On Going ConferencesProperties Identification dialog box opens To add a new participant to a ConferenceBasic Operations Conference Properties dialog box opens To add a pre-defined participant to a conferenceBasic Operations To manually establish a Dial-out connection Making Dial-Out ConnectionsTo disconnect a participant Disconnecting ParticipantsTo delete a participant Muting a ParticipantTo mute a participant using MGC Manager Manager User’s Guide, Volume I, ChapterLocking and Unlocking a Conference To Lock or Unlock a conference To change the duration of an On Going Conference To terminate a conference manually Conference Properties Video Sources dialog box opens Changing the Layout in a Continuous Presence ConferenceMGC+50/MGC+100 Getting Started Guide To define a new Audio Only Entry Queue Defining a New Audio Only Entry QueueEntry Queue Properties dialog box opens Defining a New Audio Conference MGC+50/MGC+100 Getting Started Guide Defining an On Going Audio Conference To define a new On Going Audio ConferenceConference Properties General dialog box opens MGC+50/MGC+100 Getting Started Guide Properties Settings dialog box opens MGC+50/MGC+100 Getting Started Guide Defining a New Audio Only Meeting Room To define a New Meeting RoomConference Properties Participants tab is displayed Properties Meet Me Per Conf dialog box opens Click the Meet Me Per Conf tabDefining a New Audio Conference MGC+50/MGC+100 Getting Started Guide Defining a New Video Entry Queue Defining a New Video ConferenceTo define a new Video Entry Queue Target Conferences area Setting an Entry Queue as Default To set an Entry Queue as defaultSIP Factories list To create a target conference from an Entry Queue Creating a Target Conference from an Entry QueueTo create an On Going Conference Creating an On Going Video ConferenceDefining a New Video Conference Properties Settings dialog box opens Conference On Port Line Rate Minimum Thresholds MGC+50/MGC+100 Getting Started Guide Defining a New Video Conference To define a New Video Meeting Room Defining a New Video Meeting RoomTo view the MCU resources Resource ReportColumn Title Description Resources Report Network Resources Resource Report Network Resources Details Resources Report Media Resources Port-Unit Allocation Area Management Tools Listing the Installed Cards Expand the MCU Configuration treeTo list an MCU’s functional modules MUX+ Administrator’s Guide, Chapter To view the Faults list MCU Faults ReportFaults Fields Field Description Reset MCU To reset the MCUObtaining Additional Information