Service Information

Configuration Guide

The AP must support SpectraLink Voice Priority (SVP). Contact your AP vendor if you need to upgrade the AP software.

If you encounter difficulties or have questions regarding the configuration process of the Mobility Exchange, please contact Trapeze Networks by calling 866 TRPZ TAC or

925474 2400 or by e-mailingsupport@trapezenetworks.com.

Known Limitations

During VIEW Certification testing, the following limitations were discovered.

•RF Active Scan must be disabled on MP radios that are providing voice services, including SpectraLink Wireless Telephones.

•You must disable Internet Group Management Protocol (IGMP) snooping when running SpectraLink Radio Protocol (SRP), which is used with the SpectraLink 8000 Telephony Gateway. SRP uses multicast packets to do an SRP Check-In, which are not forwarded through the Mobility Exchange Switch when IGMP snooping is enabled. When a tunneled virtual LAN (VLAN) is configured over a Layer-3 network, IGMP snooping must be disabled each time the tunnel is established, because the virtual VLAN is established with IGMP snooping turned on by default.

Access Point Capacity and Positioning

Please refer to the Polycom Deploying Enterprise-GradeWi-Fi Telephony white paper. This document covers the security, coverage, capacity and QoS considerations necessary for ensuring excellent voice quality with enterprise Wi-Fi networks.

For more detailed information on wireless LAN layout, network infrastructure, QoS, security and subnets, please see the Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones. This document identifies issues and solutions based on Polycom’s extensive experience in enterprise-class Wi-Fi telephony, and provides recommendations for ensuring that a network environment is adequately optimized for use with SpectraLink 8020/8030 Wireless Telephones.

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