TP-Link TD-W8960N manual Global, Singapore, USA/Canada, Germany / Austria, Australia & New Zealand

TD-W8960N300Mbps Wireless N ADSL2+ Modem Router User Guide

Appendix E: Technical Support

Technical Support

„For more troubleshooting help, go to: www.tp-link.com/support/faq.asp

„To download the latest Firmware, Driver, Utility and User Guide, go to: www.tp-link.com/support/download.asp

„For all other technical support, please contact us by using the following details:

Global

Tel: +86 755 26504400

E-mail: support@tp-link.com

Service time: 24hrs, 7 days a week

Singapore

Tel: +65 62840493

E-mail: support.sg@tp-link.com

Service time: 24hrs, 7 days a week

UK

Tel: +44 (0) 845 147 0017

E-mail: support.uk@tp-link.com

Service time: 24hrs, 7 days a week

USA/Canada

Toll Free: +1 866 225 8139

E-mail: support.usa@tp-link.com

Service time: 24hrs, 7 days a week

Germany / Austria

Tel: +49 1805 875465 (German Service) / +49 1805 TPLINK E-mail: support.de@tp-link.comFee: 0.14 EUR/min from the German fixed phone network and up to 0.42 EUR/min from mobile phone Service time: Monday to Friday 9:00 AM to 6:00 PM GMT+ 1 or GMT+ 2

(Daylight Saving Time in Germany)

*Except bank holidays in Hesse

Australia & New Zealand

Tel: AU 1300 87 5465

NZ 0800 87 5465 E-mail: support@tp-link.com.au Service time: 24hrs, 7 days a week

Malaysia

Tel: 1300 88 875465 (1300 88TPLINK)

Email: support.my@tp-link.com

Service time: 24hrs, 7 days a week

Turkey

Tel: 444 19 25（Turkish Service）

E-mail: support.tr@tp-link.com

Service time: 9:00 AM to 6:00 PM 7 days a week

Italy

Tel: +39 02 66987799

E-mail: support.it@tp-link.com

Service time: 9:00 AM to 6:00 PM Monday to Friday

Switzerland

Tel: +41 (0)848 800998 (German Service)

E-mail: support.ch@tp-link.com

Fee: 4-8 Rp/min, depending on rate of different time

Service time: Monday to Friday 9:00 AM to 6:00 PM GMT+ 1 or GMT+ 2 (Daylight Saving Time)

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